Planning for Participatory Services
Technology and libraries in the 21st century are wedded, and this marriage is a long-lasting one. A library that recognizes how technology can improve services for its community is destined for success. No matter what technologies or services you go with, remember to plan with your users in mind.
In this module, we will explore planning for Hyperlinked Libraries. How do we plan effectively for hyperlinked services? How do we balance technolust, institutional mission and the needs of our users? How do we create libraries with a global reach and local focus? The tech will often change but the thoughts about planning, and the way we approach technology, can be more consistent.
Things to Read
- Casey, M., & Stephens, M. (2008). Measuring progress.
- Stephens, M. (2008). Taming technolust: Ten steps for planning in a 2.0 world.
- Stephens, M. (2013). Holding us back. In The Heart of Librarianship, page 9.
- Ford, A. (2018). Adulting 101
- Barry, J.N. (2018). 2018 LJ/Gale Library of the Year: San Francisco Public Library
- Stephens, M. (2019). “Speak of the Devil” in Wholehearted Librarianship, p. 70
- Stephens, M. (2019). “Adopt or Adapt?” in Wholehearted Librarianship, p. 34
- Sullivan, M. (2019). Biggest tech trends of 2019.
- Roe, M. (2019). LA Public Library’s New Makerspace.
- Peet, L. and Schwartz, M. (2021). Anaheim Library is Here for You: Gale/LJ Library of the Year 2021.
- American Libraries Magazine. (2022). Special Report: Toward an Equitable Digital Future.
Things to View
Things to Explore
- Stephens, M. (2004). Technoplans vs. technolust.
- Stephens, M. (2011). “Scanning the Horizon” in The Heart of Librarianship, p. 37
- Pew Research (2013). Library services in a digital age.
- Garmer, A. K. (2014). Rising to the challenge: Re-Envisioning public libraries (A report of the Aspen Institute Dialogue on Public Libraries).
- White, Al. (2014). Here’s The Story Behind Orkney Library’s Hilarious Twitter Account.
- Duggan, M. (2015). Mobile Media and Social Messaging 2015.
- Pew Research (2016). Library Usage and Engagement.
- Stephens, M. (2019). “Gifts of this hour” in Wholehearted Librarianship, p. 89
- Madison Public Library (2019). The Bubbler.
- Edson, M.P. (2022). “Forget Innovation,” Twitter thread from Michael Edson.
- Liu, Y.Q. and Lewis, S. (2023). Services to Mobile Users.
- Tynan-Wood, C. (2023). iPads in the Classroom: The Promise and the Problems.
Photo credit by Michael Stephens