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Kiana Pouya commented on the post, Romanticizing Libraries, on the site 2 months ago
Hi Michelle,
First off, your slides are absolutely exquisite. They’re so beautifully colorful and engaging. If you don’t mind me asking but which presentation tool did you use? It’s a must have.
Also, I had never heard of #hygge before; but even after searching it, I don’t quite understand it other than a Danish quaint or cozy lifesty…[Read more]
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Kiana Pouya commented on the post, Assignment X: The Future of Library Participation, on the site 2 months ago
Hi @pfulumirani,
I found your post to be really informative regarding greater library participation for the future. And I strongly agree with your assessment of many libraries’ lack of social media presence and prowess.
From my experience (similar to yours), most library accounts are simply used as a means for marketing, which I’m aut…[Read more]
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Kiana Pouya commented on the post, Assignment X: Radical Trust in the Library Space, on the site 2 months ago
Hi Carlee,
I really appreciate your insight and learning about your personal experiences as both a teacher and school library assistant. I absolutely loved reading about your progress on letting go of the trust issues. I don’t find it Hallmark-y at all; after all, those films are somewhat based on reality, albeit a very little amount lol. I…[Read more]
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Kiana Pouya wrote a new post on the site Kiana's Blog 2 months, 1 week ago
Assignment X: Radical Trust in the Library Space
What I find most fascinating about radical trust is how it challenges the traditional boundaries that most libraries have operated within for a Continue reading -
Kiana Pouya posted a new activity comment 2 months, 1 week ago
Hi Carlee,
I really relate to that impulse too. My favorite background-show is The Office since (for me) it’s very calming and relaxing (in spite of its theme song). But Criminal Minds works just as fine. Despite the scary beginnings, the rest of the episodes are quite predictable and serene. -
Kiana Pouya commented on the post, Introduction, on the site 2 months, 2 weeks ago
Hi there Bethany,
I also live in Orange County and finished my undergrad in 2020, which was great timing lol. I graduated with a BA in Psychology though but theatre arts sounds really interesting and fun. I wish I had tried some of that but I’m too shy for anything stage-related.
Anyway, nice meeting you 🙂Take care,
Kiana -
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My Favorite Podcast 2 months, 2 weeks agoI prefer listening to podcasts on Youtube since I enjoy the visual imagery matching the show’s story-telling. Do Apple podcasts have any visuals or are they exclusively auditory? That’s kind of a dealbreaker for me since I’m a strong visual learner.
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Kiana Pouya commented on the post, Action Item: Share Your Intro Post Here!, on the site 2 months, 2 weeks ago
Hi everyone,
Sorry for the late post but here is my intro post: -
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Kiana Pouya wrote a new post on the site Kiana's Blog 2 months, 4 weeks ago
My Introduction!
Hi all, My name is Kiana. And I currently live in Laguna Beach, CA. I graduated with a BA in Psychology at UCI, initially wanting to […]-
@kianapouya Thanks for sharing what brought you our program and this class. When I was an undergrad I had no inkling about the power of libraries beyond writing papers etc. That came later. 😀
So glad you are here. Welcome to #hyperlib!
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Kiana Pouya became a registered member 2 months, 4 weeks ago
Hi!
I just want to say that this was a great post! It really shows how libraries have evolved to be more user friendly at least since I was a child. I remember going to the library with my grandmother, getting a book, and leaving.
I am going to expand on your reflection… before I became a library assistant, I was a teacher. It took me probably around a year to even trust that patrons were genuine in their interactions with me. As a teacher, parent and student interactions took a toll on me.
It took a little bit of therapy and a lot of positive self talk to understand that you get what you put in as far as relationships go. I told my therapist I was having trust issues as well with patrons and she helped me to understand that it is okay to trust people.
I have now been here almost 3 years and find that I have built a lot of genuine, caring relationships with patrons.
I have a unique situation as I have a daughter in the school district where I work. I also work with children and their families. These children enjoy hanging out with my child at school and so my two worlds collide. I have created a lot of meaningful relationships with teachers during outreach and have even invited families into my home for birthday parties / vice versa. It feels a little Hallmark-y to say I have such a profound sense of community where I am but it is very true and I am happy to have the trust and sense of belonging in the community where I work and live.
Hi Carlee,
I really appreciate your insight and learning about your personal experiences as both a teacher and school library assistant. I absolutely loved reading about your progress on letting go of the trust issues. I don’t find it Hallmark-y at all; after all, those films are somewhat based on reality, albeit a very little amount lol. It’s really awesome to know that you’ve been able to develop such genuine relationships with your patrons through an intertwined work and personal life.
I can completely understand that it takes time and lots of positive self-talk (as you mentioned) to build such real relationships. But if that doesn’t work for me, then I’ll definitely try therapy to build that trust.
Loved your comment :))
Sincerely,
Kiana
@kianapouya, great post design and content! Also, thank you for sharing your thoughts and feelings so honestly. I hope you’re able to achieve your personal goal someday and flourish because of it.
One of the most “radical” of the radical trust practices I’ve seen is the Open+ system in Gwinnett County Public Library (GCPL). I found it awesome that the library incorporated patron input when designing the service; I also love how the librarians were placing their trust in the community, and the community proved worthy of that trust by 1) protesting any negative impact on library staff with automated services, and 2) causing no real security issues thus far. It’s a great example of what GCPL’s director said about starting with trust and letting everything else follow (https://americanlibrariesmagazine.org/2019/09/03/automatic-people-self-service-libraries/).
Thank you, Valancy! I appreciate that :)) I absolutely agree with you regarding how libraries placing their trust into their community will naturally come back full circle to the community to now place their trust and love into their local library and dedicated librarians.
Although I wasn’t aware of it while writing assignment X until after I saw it on our homepage, but the GCPL’s Open+ system is another amazing example of radical trust which still protects itself with “a significant array of security cameras.”
But it really sets the stage and is a fantastic prototype for more U.S. libraries to follow suit, and emulate the exemplary examples set by so many European libraries in automated and self-service operations. However, the change needs to clearly communicated with patrons (as is evidenced by Scott County Library’s patron fallout), who need to understand that self-service is not going to cut library staff but free them up for better, more important work.
But, I can totally understand why some patrons are concerned with self-service, since it tends to be used by major corporations to cut down their costs and replace human connection and service with that of Artificial Intelligence, which is understandably of grave concern for many people around the world.
You’re welcome, @kianapouya! The security cameras are a nice compromise. I completely agree with you on being transparent with patrons, especially if it assuages any of their fears for themselves or their librarians. I love interacting with patrons and having a mini community hub at my tiny (basically microscopic, if we’re being honest) branch–it’s good to know that patrons value those interactions as well! Thank you for your thoughtful insights.