Hey all – Hope you can attend:

• November 3:  Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 1pm PT. We’ll talk a bit about his libraries and answer any questions you have, etc.Join from PC, Mac, Linux, iOS or Android: https://sjsu.zoom.us/j/89503426078?pwd=XoM2Dmbj2FGXMiI689mKHCNSjaD0lO.1 Password: 336395

Image: I got to have dinner with Michael in Atlanta in November 2023!