Written by Greetings everyone. I had a really enjoyable full day with the staff of Wilmette public library in Illinois on Friday. I did their morning presentation and then stayed around to interact with the staff and do a debrief of the morning presentation as a breakout in the afternoon. I want to share some photos and the slides. Oh, and the theme of the day was “Serving with Heart.”
The poster sheet is from an exercise I lead them through to build a library staff member from the “formula for success.”
