On September 27, Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 4pm PT.  We’ll answer any questions you have about his book, the Transparent library, etc. http://287.hyperlib.sjsu.edu/community/hyperlib-chats/ If you cannot make the social hour, please post your question below. The session […]

Hey all – Michael Casey will be joining us for a class chat on September 27. He is Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta.  I spent two days last fall at Gwinnett to speak at the library’s Staff Day. I recorded a short travelogue about their innovative services for this class […]

Take a look at this  job listing a colleague sent me a few months ago. Very interesting mix of duties and requirements. You’ll see some things here that you are doing in this class! 🙂 Bolding is mine. Announcement: The University of Texas at Arlington Library invites applications from highly motivated, innovative, forward thinking professionals for […]

Thanks to all who attended. You’ll find the recording – dated September 10th here:

Hey all- Sunday, September 10 is our first Class Social Hour at 1pm PT. I’ll be on hand to chat or answer any questions you have. No formal agenda, just a chance to check in. I’ll be on hand to chat or answer any questions you have. No formal agenda, just a chance to check in as […]

Hey all – the OPML won’t be ready for a couple more days, so for now – please share the URL to your introductory post here. I want to make sure everyone gets to see each other’s posts. I am thrilled to see everyone’s work streaming in. If you have questions, don’t be shy! (Image: […]