“The new tools provide powerful options for working with data, text, sound, and images. …. There is, predictably, an increasing departure in information handling from the simple pattern of read, think, then write. Computers are used for so much more than the traditional notion of “computing.’”
–Michael Buckland, Redesigning Library Services, 1992
Welcome to the course. This first module sets the stage for everything to come as we explore what it means to create library services that are participatory, transparent, and deeply rooted in human connection.
We begin by looking at the foundational thinking that still resonates today. Michael Buckland’s Redesigning Library Services offers a framework for understanding how libraries can adapt thoughtfully and purposefully in times of change. Alongside that, Casey and Savastinuk’s Library 2.0 encourages us to embrace a mindset of continuous transformation—one where user needs, community voices, and co-creation drive service design.
These early readings are not just historical markers—they’re still incredibly relevant. They invite us to think critically and creatively about what libraries can be. They ask us to reflect on how we engage, how we innovate, and how we stay responsive to the people we serve.
As you read, I hope you’ll find moments of inspiration, curiosity, and maybe even a bit of challenge. This is where our shared journey begins—grounded in the foundational ideas that shape the hyperlinked library and ready to move forward into what’s next.
Things to Read / Foundational Readings:
- Buckland, M. (1999). Redesigning Library Services: A Manifesto. Please read Preface, Introduction, The Electronic Library, & The Challenge.
- Casey, M. E., & Savastinuk, L. C. (2007). Library 2.0: A guide to participatory library service. Medford, N.J: Information Today. Please read Chapters 1, 2, 3, “An Open Letter to All Library Directors” in Chapter 4 on page 40, and Chapters 5, 7 and 8.
- Mathews, B. (2012). Think Like A Start Up.
- Stephens, M. (2016). Chapter 1: The Hyperlinked Librarian in The Heart of Librarianship: Attentive, Positive, and Purposeful Change
Happy to provide my 2016 and 2019 books published by the American Library Association throughout the semester. Please download below 🙂
- Stephens, M. (2016). The Heart of Librarianship: Attentive, Positive, and Purposeful Change
- Stephens, M. (2019). Wholehearted Librarianship: Finding Hope, Inspiration, and Balance