Greetings all and happy weekend! There’s a big trend/meme thing going around the socials where folks are creating an image of their action figure in packaging via ChatGPT. It’s been really interesting to see how creative folks can be with their prompt engineering. I will add mine here and the thought that I had was, […]
Written by Michael Stephens
https://www.instagram.com/p/Cj_y2QUo4M2/?utm_source=ig_web_copy_link “Inclusion leads to a change in communication and attitude towards our patrons. If we emphasize inclusion, everyone that walks into the library receives the same high-level of care and a positive attitude from library employees. No matter if it’s a patron’s worst day or their best day, they can come to the library and […]
Written by Michael Stephens
Another from UX Matt. Super useful ideas for those interested. (Update – Dr. Hale has moved into the UX research sector)
Written by Michael Stephens
I thought this was cool! Image: Sleeping during TV time.
Written by Michael Stephens
This may be of interest to some in class… academic library focus but very interesting for all. Amanda Clay Powers and Dustin Fife Psychological Safety in Libraries: It’s a Team Sport 26701-55931-1-PB https://crln.acrl.org/index.php/crlnews/article/view/26701/34619
Written by Michael Stephens
Thanks to everyone who attended the chat this afternoon. There were some excellent questions and discussion. Please view if you have time. Download the chat here. Zoom AI Summary (Edited for clarity etc) Gwinnett Library Branch Expansion Updates Michael Casey, Director of Customer Experience for Gwinnett County Public Library, provided an update on recent […]
Written by Michael Stephens
Hello everyone, Over the past few days, I’ve had the opportunity to catch up on your blog posts—and I just want to say how impressed and inspired I am by the depth of your reflections, the creative use of media (including some wonderful AI-generated illustrations!), and the thoughtful engagement with course themes. Your explorations of […]
Written by Michael Stephens
Hey all – Hope you can attend: November 9: Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 1pm PT. We’ll talk a bit about his libraries and answer any questions you have, etc. Reminder, all Zoom […]
Written by Michael Stephens
SUNDAY! Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 1pmPT. We’ll talk a bit about his libraries and answer any questions you have, etc
Written by Michael Stephens
Hey all – Michael Casey sent me this article about the grand opening of GCPL Snellville Branch last fall. Take a look at the photos! Note the staff member with the rolling cart. There is no service desk! We chat with Michael on Sunday June 29. https://www.gwinnettdailypost.com/multimedia/check-out-the-new-elizabeth-h-williams-library-branch-in-downtown-snellville/collection_ac093340-566d-11ee-8b3f-972207902027.html#2 November 9: Michael Casey, author of one of […]