Mikayla's Hyperlinked MLIS Blog

INFO 287: The Hyperlinked Library

Reflection #4: Robotic Animals in Public Library Collections – Wild Card / New Models

This course has helped me understand that libraries are so much more than just places for books. Instead, libraries are places where people have the opportunity to interact with information in new ways and participate in new experiences. From maker spaces to seed libraries to robots, libraries are going beyond books to deliver innovative experiences and services to their communities (Hood, 2014).

New Models: Robotic Pets and Public Libraries 

I read an article today by Rosie Newmark (2024) in the new issue of the American Libraries magazine that reminded me of the new models of service being explored by public libraries. The article discussed several libraries that have added robotic animals to their collections. One such library, the Ela Area Public Library (EAPL) in Illinois, has added three animatronic cats and one dog to their collection since 2022. EAPL uses the animals during outreach for older adults at assisted living and memory care facilities to provide health benefits and companionship. Other libraries, like the Buncombe County Public Library in North Carolina, use robotic animals during storytime, where children can practice reading aloud to “Puptart” the robotic dog.

That’s Just My (Robotic) Baby Doggie – EAPL on TikTok

@elapubliclibrary

Check us out later for our next furry friend reveal! #dogsoftiktok #librarypets #robot #outreach #foryou

♬ That’s Just My Baby Doge – Chicky Milky

 

Benefits of Lifelike Robotic Cats and Dogs

Animatronic cats, dogs, and even birds can be purchased from the manufacturer Joy for All for around $150. The interactive animals breathe, purr, bark, meow, and wag their tails- providing all of the companionship and health benefits of real animals without the upkeep or allergen concerns. Robotic animals possess a wealth of benefits for people of all ages. A 2020 study supporting robotic animal therapy in the library found that using robotic animals reduced stress and increased happiness in patrons (Edwards et al., 2020). I first heard about animatronic animals being used for therapeutic or companionship purposes around 2016, likely when Hasbro launched Joy for All. It is wonderful that public libraries are beginning to facilitate access to robotic animals for their patrons who might not be able to afford to purchase their own furry companion.

References

Edwards, A., Edwards, C., Abendschein, B., Espinosa, J., Scherger, J., & Patricia, V. M. (2020). Using robot animal companions in the academic library to mitigate student stress. Library Hi Tech, 40(4), 878–893.

Hood, G. (2014, September 15). 5 ways Colorado libraries are going beyond books. https://www.kunc.org/arts-life/2014-09-15/5-ways-colorado-libraries-are-going-beyond-books

Newmark, R (2024, May). Librarian’s pet: Public libraries add robotic animals to their collections. American Libraries Magazine, 55(5), 10-11.

Reflection #3: Little Free Library – New Models

Little Free Library (LFL) is a nonprofit organization that promotes community, inspires readers, and expands book access through a global network of volunteer-led LFL book exchange boxes. The first LFL was created in 2009 by LFL’s co-founder Tod Bol, but the “take a book, share a book” concept would soon expand to become a global book-sharing movement to develop systems of sharing and learning from one another (Little Free Library, n.d.). The LFL organization provides education and guidelines for establishing new book boxes. Anyone can build and open their own LFL. Most LFLs are volunteer-led by LFL stewards, but some are run in partnership with schools, public libraries, local businesses, or other groups (About Us, 2022). 

There is increasing involvement in public libraries placing LFLs in their library neighborhoods. Public librarians can utilize their collection development skills to curate an LFL collection sourced from community donations and secondhand stores. LFLs are an exciting community-focused project that fosters a sense of community by sharing knowledge “within a framework of caring and familiarity”, (Stephens, 2012).

Library-As-Intervention Model

Public libraries operate under a progressive interventionist model- that is, they prioritize putting knowledge into the hands of the poor, immigrants, and people who have been historically excluded from educational institutions. Similarly, the “library-as-intervention model” is demonstrated by the LFL’s outdoor book-sharing boxes, which make use of the excess unwanted books that would otherwise end up at secondhand stores, recycling centers, or landfills (Agresta, 2014).

LFLs in My Community (San Jose, CA)

San Jose is home to hundreds of registered LFL book exchange boxes that can be viewed on an interactive map, and even more unregistered book exchange boxes scattered throughout the neighborhoods. The map is useful for locating LFLs in your community but does not include the LFL book boxes that have not been registered on the LFL website by purchasing a charter sign for $50-70. This high price point can be a barrier to entry for some, but registering your LFL is not a requirement for creating a social hub that fosters a sense of community.

The Little Free Library, built by Mike Tierney, with a nod to steampunk and San Jose's Hensley Historic District, was one of the first 2,000 libraries registered. It's officially No. 1,878. (Dai Sugano/Bay Area News Group)

Figure 1: A LFL in San Jose, CA built in 2014 by community member Mike Tierney. This steampunk-themed LFL was one of the first 2,000 LFLs to be registered (Morris, 2023).

My neighborhood in south San Jose is fortunate to have at least 10 LFLs that I am aware of within walking distance of my house. I dream of someday becoming a steward of my own LFL book exchange box, whether in partnership with the public library as a librarian or as an independent venture. I love coming across new LFLs in coffee shops, near schools, and outside of libraries. LFL co-founder Tod Bol dreamed of a world with an LFL on every block and a book in every hand, and I believe his dream is steadily becoming a reality.

References 

About Us. (2022, May 3). Little Free Library. https://littlefreelibrary.org/about/

Agresta, M. (2014). Will Libraries Exist in the Future? If So, They’ll Be Very Different. Retrieved April 25, 2024, from https://slate.com/human-interest/2014/04/the-future-of-the-library-how-theyll-evolve-for-the-digital-age.html

Little Free Library. (n.d.). Todd H. Bol. https://littlefreelibrary.org/wp-content/uploads/2022/09/Todd-H.-Bol-Notice.pdf

Morris, J. (2023, January 15). Curbside Little Free Libraries popping up all over the Bay Area. The Mercury News. https://www.mercurynews.com/2023/01/15/curbside-little-free-libraries-popping-up-all-over-the-bay-area/

Stephens, M. (2012). Little Free Libraries. Library Journal. Retrieved April 25, 2024, from https://www.libraryjournal.com/story/little-free-libraries-office-hours

 

Personal Digital Archiving and File Management: Innovation Strategy and Roadmap

The San Jose Public Library (SJPL) is made up of 23 branches that serve a large population with diverse backgrounds and information needs. SJPL strives to provide services that are relevant to the community’s needs and empower individuals to learn new skills in an increasingly digital world. I have identified a community need for access to personal archiving technology and services. The city of San Jose lacks local businesses that offer photo labs and archiving services. Many retailer chains such as Target and Costco no longer offer these services. As a library support staff member at SJPL, I have noticed patrons frequently inquiring about where and how to digitize their files and documents, including VHS tapes and photographs. 

Implementing personal digital archival and file management programs at SJPL will support the library’s mission of improving community access to technology, supporting the development of digital skills, and providing services relevant to the community’s needs.

View the full plan for implementing personal digital archiving programs at SJPL here:

Personal Digital Archiving and File Management at SJPL

 

Reflection #2: Current Issues – Censorship in Public Libraries

A recent surge in book challenges and attempts to censor or remove library materials is negatively impacting libraries and their communities across the country. In response to growing censorship attempts, the American Library Association’s Office of Intellectual Freedom provides support to libraries and library professionals through legal and strategic guidance. Bok challenges and attempts to remove materials from libraries are referred to by the ALA as acts of censorship and intimidation (ALA Statement on Book Censorship, 2021).

From 2022 to 2023, public libraries saw a 92% increase in the number of unique titles targeted for censorship (Book Challenges Set New Record, 2024). To brace for the increase in potential material challenges, public library staff must work on improving their conflict resolution skills and preparedness. Staff should familiarize themselves with their library’s selection and reconsideration policies and feel comfortable answering patron’s questions and concerns. Communicating clearly and consistently to patrons about their policies relating to challenged materials will build transparency and improve trust between patrons and the library (SinhaRoy, 2023). This is especially important because hyperlinked libraries promote transparency and trust by welcoming user feedback and communicating honestly about policies and procedures.

Graph showing the Number of Unique Titles challenged in the US by year. 2000: 378 titles. 2005: 259 titles. 2010: 262 titles. 2015: 190 titles. 2020: 223 titles. 2021: 1858 titles. 2022: 2571 titles. 2023: 4240 titles.

Figure 1: A graph showing the attempted number of book challenges since 2000. From 2020 to 2023, the number of unique titles challenged increased from 223 titles to 4,240 titles (Book Challenges Set New Record, 2024).

The increasing number of book challenges is evidence of an organized conservative political movement with goals that include removing books and materials that contain content that does not meet their approval or is deemed sexually explicit and inappropriate for young readers. Many challenged materials are about race, history, gender identity, sexuality, and reproductive health. The majority of challenged titles are written by or about members of the LGBTQIA+ community or by and about Black people, Indigenous people, and people of color (Censorship by the Numbers, 2023).

As a public library support staff member at the San Jose Public Library, I am grateful that the area where I live and work is generally open-minded, supportive, and inclusive of multiple perspectives and voices. I have not personally experienced a patron challenging our library’s materials. However, I am aware that book challenges and patron complaints regarding the materials in our collections have occurred within the library system. As a result, our team has been tasked with familiarizing ourselves with the library’s selection and reconsideration policies and trained in conflict resolution. Consistency in staff responses to material challenges and patron concerns not only improves transparency between the library and its users but also helps staff form a unified front. In the words of Leander (Texas) Independent School District’s library coordinator Becky Calzada: “We [library staff] need to lock arms and stand strong together,” (SinhaRoy, 2023).

Figure 2: A heat map of the United States showing the number of attempts to challenge books in 2022. The details for California are highlighted, revealing 32 attempts to restrict access to books. While this is not a particularly low number, it is lower than the number of attempts in other states, such as Texas (93) and Pennsylvania (56) (Censorship by the Numbers, 2023).

References

ALA Statement on Book Censorship. (2021, November 29). Advocacy, Legislation & Issues. https://www.ala.org/advocacy/statement-regarding-censorship

Book Challenges Set New Record in 2023. (2024, March 14). American Libraries Magazine. https://americanlibrariesmagazine.org/blogs/the-scoop/book-challenges-set-new-record-in-2023/

Censorship by the Numbers. (2023, April 20). Advocacy, Legislation & Issues. https://www.ala.org/advocacy/bbooks/by-the-numbers

SinhaRoy, S. (2023, June 27). Become Challenge-Ready. American Libraries Magazine. https://americanlibrariesmagazine.org/blogs/the-scoop/become-challenge-ready/

Reflection #1: Engaging Hyperlinked Communities

Libraries engage with hyperlinked communities of all kinds by finding ways to be present in the lives of their users, letting them know what the library can do for them, and giving them a reason to depend on us. To reach library users and provide them with services that will benefit them, library staff must actively reach out and make connections with their users (Stephens, 2016). Hyperlinked community engagement and library outreach services strengthen community-library partnerships and can take many forms. Focusing on which underserved groups would benefit from additional services can help libraries narrow the scope of their outreach endeavors. It is important to think strategically and prioritize the library’s messaging, communications, and online presence. (Los Angeles Public Library, 2015).

San Jose Public Library’s Outreach Services

The San Jose Public Library (SJPL) is committed to connecting with and listening to its users. SJPL has a variety of ongoing community engagement endeavors both virtually in the form of surveys and blog posts on their website and in-person at schools, farmer’s markets, festivals, neighborhood association meetings, and Community Conversation events. SJPL uses community feedback to guide its community-library partnerships, develop strategic plans, and improve library services (Maglio & Langner, n.d.).

The SJPL website contains updates on its recent community engagement outings. Senior Librarian Melissa Maglio writes quarterly blog posts to share what the library has learned from its communities by visiting local public events. During community outreach events, librarians ask residents and neighbors questions regarding the kind of community they would like to live in, any concerns they have about their neighborhood, and what kind of services and programs they would like to see at their libraries (Maglio, 2024). This is a great way to get feedback from library users and community members on how SJPL can improve library services.

Figure 1: A librarian from San Jose Public Library’s Vineland Library performing outreach services at the Princeton Plaza Farmer’s Market (Maglio, 2024).

References

Los Angeles Public Library. (2015). IMLS Focus: Engaging Communities. https://www.imls.gov/sites/default/files/whitepaper_convening3_final_9-2-2015_tagged.pdf

Maglio, M. (2024, February 13). Community Engagement: What We’ve Learned From Listening to our Communities (Winter 2023). https://www.sjpl.org/blogs/post/community-engagement-what-weve-learned-from-listening-to-our-communities-winter-2023/

Maglio, M., & Langner, I. (n.d.). Community Engagement: Your Voice Matters. Retrieved March 18, 2024, from https://www.sjpl.org/community-engagement/

Stephens, M. (2016). The Heart of Librarianship: Attentive, Positive, and Purposeful Change. American Library Association.

Assignment X: Libraries Designed with People in Mind

For my Project X topic exploration, I chose to explore the idea of libraries being designed as places for people instead of simply places for collections. I initially chose this topic because I was intrigued by the complex black-and-white diagram of the four-space model from Jochumsen et al., (2017). Here is a color-coded version of the diagram of the four spaces of the library from the University of Copenhagen (Impact Of Humanities Research, 2017):

Figure 1: A color-coded diagram of the four spaces of the library, featuring the overlapping preformative. inspiration, learning, and meeting spaces.

Jochumsen et al., (2017) developed the four-space model, which describes the role of the physical library as shifting from a passive collection of documents to an active space for experience, involvement, empowerment, and innovation. Libraries offer communities physical spaces for learning, experiences, meetings, and creative expression. Because the role of the library is evolving, library buildings must be designed or redesigned with flexible multipurpose spaces. Flexibility is key when thinking about designing and redesigning library spaces. Libraries are for everyone, and they need to be capable of supporting diverse groups of people with diverse needs and interests (Laerkes, 2016).

The four-space model reminded me of a concept I read about last semester in INFO 200: Information Communities. While researching programming opportunities in public libraries, I read an article by Professor Micheal Stephens (@michael) about the idea of libraries as creative classrooms. Libraries act as creative classrooms, or learning environments that utilize innovative teaching practices, including formal, informal, in-person, and virtual. As creative classrooms, libraries have the unique opportunity to create valuable community learning spaces and creation zones that foster discovery, social learning, and participation (Stephens, 2014).

Figure 2: The Las Vegas-Clark County Library District’s Main Theatre, located at the Clark County Branch. This facility is one of six performing arts centers available for rental through the library district for a fee (Room Detail, n.d.).

Libraries are neutral spaces that belong to everyone. These neutral spaces serve as common areas where people can come together and feel like they belong to a community regardless of their background. Public libraries can create some pretty unique neutral spaces. Depending on the needs of the community, spaces can range from multipurpose meeting rooms to kitchen facilities to performing arts centers (Sannwald, 2007). The Las Vegas-Clark County Library District encourages its community to gather together in its diverse facilities, including conference rooms, auditoriums, performing arts centers, and podcast recording studios. (Rental Facilities, n.d.). The diverse neutral spaces offered by the Las Vegas-Clark County Library District act as both learning spaces and creation zones that foster creativity and collaboration between community members. Additionally, both the spaces and programs offered within the spaces serve the creative needs and theatrical interests of the Las Vegas community.

In my future practice as an information professional, I will be reminded that libraries are for people every time I interact with library patrons. The idea that libraries are designed for the communities they serve will guide my interactions with my community. In the future, I hope to work in public libraries as a librarian, branch manager, or in an administrative role. I will refer to the four-space model if I am ever tasked with redesigning or designing new public library spaces.  While designing programs, I will remember that libraries are neutral spaces for people to connect with others and learn in unique and innovative ways.

References 

Impact Of Humanities Research: 24 Case Studies. (2017). University of Copenhagen. https://humanities.ku.dk/collaboration/impact/pdf/Impact_cases_august_17.pdf

Jochumsen, H., Skot-Hansen, D., & Hvenegaard Rasmussen, C. (2017). Chapter 2 – The Four Spaces of the Public Library. In D. Baker & W. Evans (Eds.), The End of Wisdom? (pp. 39–44). Chandos Publishing.

Laerkes, J. G. (2016, March 14). Building new libraries and redesigning existing libraries. https://blogs.ifla.org/public-libraries/2016/03/14/building-new-libraries-and-redesigning-existing-libraries/

Rental Facilities. (n.d.). Retrieved February 15, 2024, from https://thelibrarydistrict.org/rental-facilities/

Room Detail – Las Vegas-Clark County Library. (n.d.). Retrieved February 15, 2024, from https://events.thelibrarydistrict.org/roomdetail?roomId=5258

Sannwald, W. W. (2007). Designing libraries for customers. Library Leadership & Management21(3), 131-138.

Stephens, M. (2014, May 15). Library as Classroom. Library Journal; New York, 139(9). http://search.proquest.com/trade-journals/library-as-classroom/docview/1522681789/se-2

Introduction Blog Post: All About ME!

Hello! My name is Mikayla (she/her) and this is my second semester in the iSchool MLIS program!

I graduated from San Jose State University in May 2023 with a BA in Psychology and a minor in Anthropology.  I am local to San Jose and am currently working for my local library (San Jose Public Library) as a part-time library page. I enjoy solving problems, answering questions, and connecting people with resources that are available to them. I am interested in pursuing public librarianship. However, I am excited and curious to learn more about other pathways!

I chose to take this course because I had Micheal Stephens as my professor for INFO 200: Information Communities last semester. I enjoyed the course structure and loved using WordPress to create blog posts for course assignments. Above all else, I appreciated the professor’s passion for libraries and information science. I look forward to watching more of his lectures in Panopto this semester and learning about the evolving nature of libraries.

My hobbies and interests include hiking, rock collecting, and embroidery. I love being in nature and learning to identify birds, insects, and plants. I am jealous of people who can identify and name the different types of clouds. I enjoy listening to audiobooks, and my current favorite authors are Stephen King, G.S. Denning, and David Grann.

I look forward to learning alongside everyone this semester!