Context Counts

The readings for this week’s Hyperlinked Community’s module reminded me that librarians don’t need to be experts on all content or resources we offer, but rather we need to be experts in drawing out the needs and interests of our customers and finding answers, details, and opportunities together. In reflection, I think that a hyperlinked library emphasizes networks of connections across library institutions and communities, internet, organizations; it allows each stakeholder to bring expertise and contribute to dynamic opportunities. In Asking the Right Questions, Aaron Schmidt reminds us of librarian’s responsibility to interpret customers’ interests into library services, not expect customers to reinvent libraries themselves (2016). I loved his example questions to pose to patrons instead of a generic request for feedback: 

* What did you do this weekend?

* What is a hobby you wish you had more time for?

* Where do you like to travel? (Schmidt, 2016)

These questions really get to the heart of it for me. Libraries should respond to the context of our community and their needs/interests and librarians are responsible for providing channels of information about that context. Jean Fairbairn’s post “How a Modern Library Keeps Mothers Healthy in Rural Ghana” was such a powerful example of this. Maternal mortality issues are the contextual pressing issues, and the EIFL Public Library Innovation Programme (PLIP) in Ghana responded to this need for information by providing text alerts, videos, and supportive health reminders. The librarians themselves didn’t have to be experts in maternal health, but they were able to bring together community experts, tech experts, and mothers/prospective mothers to create a new information network (Fairbairn, 2013). 

I’m realizing that understanding community contexts – social, emotional, political, and economic – through the eyes of our users (and our own!) experience is one of the most important mandates a librarian has. And we can’t do this alone! We need to call to action community members & partners, organizers, organizations, and service providers to create this. 

The app and public history project, Urban Archive, is a fun example of an information network of libraries, museums, and family archives, that invites members of the public to engage with local history and contribute questions and personal ephemera. Urban Archive is a private company that provides a free, curated app program where libraries can make public their archives.

Archival content on Ebbets Field from Urban Archive NYC

I found my old address in NYC and found a rich list of digital media, interviews, and ephemera from NYPL and the NY Historical Society about Ebbets Field, Brooklyn Dogers’ Stadium, which was located there before my apartment complex. This discovery enriches my contextual experience of NYC and responds to my interest in public history!

 

References

Fairbairn, J. (2013). How a modern library keeps mothers healthy in Rural Ghana. Eifl. https://www.eifl.net/blogs/how-modern-library-keeps-mothers-healthy-rural-ghana

Schmidt, A. (2016, May 1). Asking the right questions. Library Journal, 141(8), 22. https://link-gale-com.libaccess.sjlibrary.org/apps/doc/A450998802/AONE?u=csusj&sid=bookmark-AONE&xid=b7dabb9d

Ebbets Field. Urban Archive. https://www.urbanarchive.org/sites/T71wqt68Cd6

An Interdependent Library

I enjoyed the opportunity in this course to learn about participatory libraries and service, both in theory and action! Matthews, Metko, and Tomlin’s article, “Empowerment, Experimentation, Engagement: Embracing Partnership Models in Libraries,” brought to light a point about participatory relationships that is key to my interest in public librarianship. They asked, What relationship do we want learners to have with their library? One that is grounded in dynamic, interdependent partnerships” (Matthews, etal., 2018). The term interdependence resonates with the goal of hyperlinked libraries and the framework that librarians should approach change and participation in a Library 2.0 model that pushes beyond a checkbox for public comments (Casey, 2011). We depend on one another to learn, grow, and connect, and we are all better for building an interconnected community of information seekers, digitally and in-person. In a hyperlinked library model, I see librarians as part of this interdependence; we have as much to learn from our customers as they do from us – there is no hierarchy of expertise! Michael Stephens speaks to this theme powerfully in The Heart of Librarianship in his insistence that true participation of customers “requires engaged participants who feel welcome, comfortable, and valued,” or, as Serhan Ada states, a guest becomes a host (Stephens, 2016, p.81). I am very pulled to this question of how library customers can become library experts, library hosts, or library leaders. How can participatory libraries and services ignite ownership and curiosity among all library users?

I investigated this concept further, guided by the themes of interdependence and library users as hosts, and delved into readings about popular education and critical information services. 

Popular education is commonly implemented in South American movements led by marginalized peoples, Paulo Freire being the most well known scholar (What is popular education?). I also found that the method is commonly implemented in Scandinavia. These approaches politicize learning and teaching by acknowledging that they are always mediated by power dynamics between class, race, and other identities (Tewell, 2016). Popular education as a method breaks down the distinction or hierarchy between learner and teacher so that all participants hold equal expertise based on their situated knowledge of a given topic, which rings similar to Matthew, etal’s statement of interdependence and Ada’s statement to transform customers to hosts (What is popular education?). However, popular education tends to be implemented outside of educational institutions, commonly utilized by community organizers, social justice groups or self-organized study groups/DIY spaces. 

From Barbara Fister, “critical information literacy asks librarians to work with their patrons and communities to co-investigate the political, social, and economic dimensions of information, including its creation, access, and use. This approach to information literacy seeks to involve learners in better understanding systems of oppression while also identifying opportunities to take action upon them” (Tewell, 2016).

This approach to librarianship recognizes and interrogates the power structures underpinning information services and literacy practices to work towards a more just system that serves all people (Tewell, 2016). Libraries are not neutral institutions that deposit information into users. Patrons are producing knowledge themselves and “co-investigating” with librarians. 

Can popular education and critical information literacy be implemented in public libraries? Researcher Lisa Dahlquist is a proponent of popular education in Swedish libraries and discusses how it promotes a library’s role to support a democratic society that invites universal participation, reflection, and dialogue (p.10). She argues that popular education approaches will only support the complex identities and diversity of needs that libraries must hold and adapt to in a changing, increasingly digital world. Dahlquist shares the example of Agora, a “creative meeting place,” which includes a library, cafe, stage, media center, and more. Visitors may organize their own public classes or study groups to share in community with others; in short, the programming and educational approach invites patrons to produce knowledge together, which holds potential for popular education (About Agora). This creativity center is similar to The Mix teen space in San Francisco Public Library (O’Brien, 2019).

Rachel Hall emphasizes the need for critical information literacy in public libraries. Though letting go of the idea that libraries are politically neutral may be difficult for some, there are many benefits to shaping library programming and services based on the pressing, even controversial issues a community faces and actively recruiting the public in conversations about how to make meaningful change (Hall, 2010, p.168).  

These approaches politicize participatory librarianship and strive to ignite library programs and services towards social justice in and out of the institution. I have just brushed the surface (and run up to the word count) on these topics, and I really look forward to learning and hearing from others!

BIBLIOGRAPHY

About Agora. Agora. Retrieved 17 February 2024. https://www.linkoping.se/agora/om-agora/

Avery, H. (2017). Teacher and librarian partnerships in literacy education in the 21st century. BRILL. ch. 4, 45 -61. https://ebookcentral.proquest.com/lib/sjsu/reader.action?docID=4822881&ppg=53

Casey, M. (2011). Revisiting Participatory Service in Trying Times – a TTW Guest Post by Michael Casey. Tame The Web. https://tametheweb.com/2011/10/20/revisiting-participatory-service-in-trying-times-a-ttw-guest-post-by-michael-casey/

Fister, Barbara. “Practicing freedom in the digital library.” Library Journal, 26 August 2013. Available at: http://lj.libraryjournal.com/2013/08/future-of-libraries/practicing-freedom-in-the-digital-library-reinventing-libraries/ (retrieved 12 February 2024).

Hall, R. (2010). Public Praxis: A Vision for Critical Information Literacy in Public Libraries. Public Library Quarterly (New York, N.Y.), 29(2), 162–175. https://doi.org/10.1080/01616841003776383

Matthews, B., Metko, S., & Tomlin, P. (2018). Empowerment, Experimentation, Engagement: Embracing Partnership Models in Libraries. EduCause Review. https://er.educause.edu/articles/2018/5/empowerment-experimentation-engagement-embracing-partnership-models-in-libraries

O’Brien, C. (2019). How San Francisco’s public libraries are embracing their changing role. Shareable. https://www.shareable.net/how-san-francisco-public-libraries-are-embracing-their-changing-role/

Pihl, J., van der Kooij, K. S., & Carlsten, T. C. (Eds.). (2017). Teacher and librarian partnerships in literacy education in the 21st century (1st ed. 2017.). Sense Publishers. https://doi.org/10.1007/978-94-6300-899-0

Stephens, M. T. (2016). The heart of librarianship : attentive, positive, and purposeful change. ALA Editions, an imprint of the American Library Association.

Tewell, E. (2015). A Decade of Critical Information Literacy: A Review of the Literature. Communications in Information Literacy, 9 (1), 24-43. https://doi.org/10.15760/comminfolit.2015.9.1.174

Freire Institute. Retrieved 17 February 2024.  https://freire.org/home

What is popular education? Teaching Democracy. Retrieved 16 February 2024. https://teachingdemocracyblog.wordpress.com/aboutwhat-is-popular-education/

Hello!

Hi everyone,

My name is Ciera(@cedudley). I am based in Santa Cruz, California, where I also grew up. I moved back here in 2020 during the height of the COVID-19 pandemic from NYC after 9 years away. I spend my time making art, cooking, learning how to sew, and organizing with my local renter’s union.

I worked in urban planning for several years but have been doing a variety of gig jobs since 2018. I have been a museum educator, art teacher, oral history worker, tenant counselor, and grant writer. A through line in all of these jobs is my interest in connecting with people of all ages about their needs and interests and creating a physical or digital space to create and explore. I hope to be a public librarian!

I am looking forward to this class because of its focus on community as the heart of librarianship, even in the digital realm. I am especially interested in learning about participatory service and engagement. I expect that this will connect to my experiences in tenant organizing and developing participatory education projects with young people. I look forward to learning about how these practices cross-over or differ!

Since others are sharing animal pics, I’m adding a picture of Mr. Buffalo, my family’s dog, who is a big part of my life.