Thoughts from a Bookoni

Category: Uncategorized

It’s M.E.A.L. Time!

M.E.A.L. Time is a food literacy program where participants Meet, Eat, and Learn at the University Library.  The users of an academic library are primarily staff, faculty, and students. Those students vary in age from toddlers to senior citizens, come from different countries, and have a wide range of life experiences.  What I have learned from working with students here and in Asia is that food is an icebreaker and a gateway to making connections. There’s the lighthearted side of food…What’s your favorite place for X? Have you tried Y? What’s your opinion on candy corn? (I’m ambivalent on that, by the way.) But, there is also a dark side. What do you do when you’re in school and don’t have enough money for rent and food? What if you’re in the dorms and need to supplement your meal plan because the value of swipes is not enough for full meals? What if you were forced to ignore nutritional content because of hunger? I was food insecure in college. Decades later, I am hearing the same struggles from my students in REPAIR Lab.

I envision that implementing Meet, Eat, and Learn (M.E.A.L. ) Time at the University Library will create a space for people to connect over food and answer questions about cooking basics, meal prep, recipes for busy people, and nutrition. The University Library is uniquely positioned to build strong partnerships because we have a college for agriculture, a college for hospitality, a strong care network, connection to on-campus daycare and high school, dorm networks, student groups, cultural centers, and an active development team. Student success in life and academics are our north star. Food plays a vital part in keeping everyone on track for success. To that, please see my innovation strategy and roadmap for M.E.A.L. Time, a meet, eat, and learn at the University Library food experience.

What is REPAIR Lab?

This post is not related to any assignment. I just want to talk about REPAIR Lab because I’ve been referencing it all term and I’ve had some questions about it.

So, what is REPAIR Lab?

REPAIR Lab is an acronym for Repair, Processing, and Items Restoration Lab.

We are part of the technical services backstage side of library services. We are probably the most economical unit as we provide a broad range of services including bindery, processing, and repair that form one of the basis of collection management and maintenance. The work that we do is 100% customizable to the object and to the project. We are purpose-driven and user-focused. We believe in using sustainable and fiscally responsible practices, so we are champion at creative upcycling. And despite popular belief that book repair is anachronistic work, we are future forward. When we repair, we think about our future counterparts and how an item may be used in the future. Will this procedure be reversible? What should we use to make this repair reversible? How will this technique affect the longevity? We work for the whole library in support of the greater library mission.

We turn a run-of-the-mill book, CD, DVD, map, magazine, folio, poster, kit, etc. into a functional library item. We add the property stamps, barcodes, call number labels, security strips, pockets, protective mylar, etc., so that each item is discoverable in the catalog, findable on the shelf, and borrowable at the counter (or kiosk). We support affordable learning initiatives by expediting the processing of Course Reserves materials. Our turnaround time for Course Reserves materials is 48 hours because we do not want students to wait a long time for a much needed course textbook. When a new collection is endowed, we determine the processing rules and make the materials ready for shelving or display. In the end, when all those items are no longer new, suffer from shelf wear, or are returned damage, REPAIR Lab students and staff are the ones that fix it.

The students of the REPAIR Lab team are an amazing crew. They primarily work with books. As skills increase, the breadth and age of the books increase. To be able to stabilize a failing book, they learn everything from book terminology  to the history of paper to bookbinding and book construction through time. We designed the program to be an apprenticeship-style program because every task builds on the previous and each task requires a micro-lesson, a demonstration, a test book, and much repeated practice. For example, the first lesson after book terminology involves preparing books for disassembly by removing old tapes and labels. Removing labels requires a lesson on the various materials used to make book covers. Is it coated paper? Is it laminated? Is it cloth covered boards? What kind of cloth is it? Once the material is determined, then the student will know whether they need a blade, a scraper, a spatula, an electric eraser, a heat source, solvent, or a combination of the aforementioned.

Oh, did I mention they also get routinely quizzed, have annual assessment exams, and when they are ready, a promotion exam? Do you want to see what one of their quizzes look like? Here’s their book terminology quiz. It sounds intense for student work (and it can be), but they also have fun. REPAIR Lab conversations are rarely boring and we celebrate each other’s successes. I think it may be difficult to imagine much of what we do unless you have previous experience in technical services or preservation, so please check out my LibGuide about REPAIR Lab for added details and photo gallery. Enjoy!

Feel free to ask me any and all questions that may come to mind. I’m always willing to talk about the amazingness of my students and fellow colleagues. And on a personal note, if after viewing the LibGuide you have any suggestions for improvement, I’d love to hear those, too!

 

All the best, Bookoni_VPN

A woman wearing a red and white striped shirt and beanie standing next to a counter with a pile of comic books.

Your classmate Bookoni_VPN dressed as Waldo unpacking a comics and graphic novels shipment.

Play for Life

How can an academic library be a place of play–especially the kind of play that fosters a lifetime of curiosity? I sometimes feel that people forget that play is possible in an academic library. Or that people think play is the province of school and public libraries. I feel that there is a perception that academic libraries are for adults, researchers, and serious learners, which is absolutely not the case. Our academic library is committed to the success of our youngest daycare toddler patron to our oldest retiree and everyone in between.

The struggle with play in an academic library is the perception of “play”.  People think “play” and think of games, boisterous people, loud noises, snacks, and, well, messy things.  Many I work with think academic libraries aren’t supposed to be messy places because that is for public libraries and children’s zones. I disagree. I think “messy” is a process. No one completes a project without a plan or data gathering. I think “messy” can be fun. If we create spaces where they feel safe enough to fail and that incite a spark of curiosity, I think users of university libraries could surprise us with their creativity.

One of my favorite “play” zones for academic libraries is the makerspace.  A makerspace is a place of self-directed learning motivated by curiosity.  Laura Fleming wrote, “Makerspaces should be personalized to your school community, promote deep understanding of concepts, provide access to all students to ensure equity, invite student-driven exploration, differentiate for students’ needs, convey an intentional vision, and inspire students to make.” Our university is strong in STEM, design, apparel, and business. The University Library provides space to our campus partner Student Innovation Idea Labs (SIIL) for a Maker Studio. In that Maker Studio, they have 3D printing, embroidery, sewing , laser cutting, sticker making, and letter press. This aligns with not only course content, but a lot of co-curricular student group interests, too. The Maker Studio is a popular place to go in the library.

Academic libraries could also create studios for students to explore audiovisual media. Podcasts are popular. Audiobooks are popular with commuters, but podcasts are more flexible. They are shortform story pieces that could be listened to (and sometimes finished) while in the car,  riding a skateboard, or standing in line.  I attended a Digital Humanities Consortium’s podcasting workshop. They told the attendees about recommended equipment, inexpensive options, and promoted the University Library’s tech lending program where students can borrow a podcasting mic and other equipment for free.  With the increasing popularity of podcasts, providing a space for recording gives people a chance to play with audio. Our library converted a study room into Media Studio. It has a recording studio with a green screen for easier background editing and some foam panels for sound buffering.

Our campus has a daycare. The children’s collection was not housed in a child-friendly or visually appealing area. In a collaboration with the Office of Student Success and the Early Childhood Studies department, the Bronco Family Space was born. Lower shelves of easier-to-reach books, manipulatives, puzzles, costumes, child-size furniture, and toys populate the area encouraging our youngest library users to play, read, touch, and discover in any manner, speed, and position they choose. There are also story times scheduled in that space because of the Library’s partnership with the Department of Early Childhood Studies. The space is not fancy or particularly large, but children do not need that. Their imagination is greater than the space; they just needed a space of their own within the academic library.

Programming as microlearning would also be a great way to encourage play within an academic library. Microlearning is about taking a broad topic and parsing it into easier to assimilate chunks. Ballance uses the theory of microlearning to apply to designing online lessons, but I believe the base principle is translatable to library programming. An event tied to one of the many heritage months,  awareness months, and celebration days provides plenty of opportunity to showcase library materials, world culture, hidden gems, and quirky stories. For example, did you know that January is National Hot Tea Month? There could be a Boba and Books event where we discuss boba, boba drink history, showcase books featuring boba, and ask the campus boba shop to collaborate on a tea tasting or boba drink add-ons tasting. It is a micro-lesson about a popular drink and allows the boba shop an easy marketing platform. Another event could be a tea brewing lesson. Tea is consumed all over the world, but the tea ceremonies from East Asia are the most well known outside of English afternoon tea service.

Public libraries have long established themselves as a source for play and learning in the lives of children. I think academic libraries with users who are mostly adults should not exclude themselves from the play as learning bandwagon. The opportunities open to academic libraries to encourage lifelong curiosity and creativity is equal to public libraries, but we tend to narrow the focus to academics first. It is good to remember that recreation is as necessary to learning as academic support. Playing is for life. Life is for learning. Curiosity is key.  This quote from the Student Innovation Ideas Lab says it all.

 

 

Resources

Ballance, C. (2015, August). Mobilizing knowledge to create convenient learning moments. eLearn Magazine.  https://elearnmag.acm.org/featured.cfm?aid=2513574

Cal Poly Pomona [CPP]. (2025). Student Innovation Ideas Lab: Home. https://www.cpp.edu/siil/index.shtml

CPP University Library. (2025). Media Studio. https://libguides.library.cpp.edu/cppmediastudio

CPP University Library. (2025). Bronco Family Space. https://www.cpp.edu/library//bronco-family-space.shtml

Fleming, L. (2018). The kickstart guide to making great makerspaces. Corwin.

National Today.  (2025). National Hot Tea Month. https://nationaltoday.com/national-hot-tea-month/

Brainrot: The Wild Card of Stories

Stories are powerful. We use them for marketing. We tell  them during interviews. We use them to pass knowledge and disseminate histories. The oral tradition is as old humans. Stories bind us. Stories break us. Stories reform us. Stories connect us. What happens though when the internet, social media platforms, and AI are used to tell the stories, shape the tales, and curate content?  Are these memes, reels, sounds, and clips have the same power as the longform story or our human books?

Not too long ago, I would have said, “Nope. Not possible.” I would like to make the case for “brain rot” (or “brainrot” depending on which side of the pond and which online community you choose to align with). Oxford University Press named “brain rot” as the 2024 Word of the Year and defines it as “the supposed deterioration of a person’s mental or intellectual state, especially viewed as the result of overconsumption of material (now particularly online content) considered to be trivial or unchallenging.” This year, my REPAIR Lab students have taught me that brainrot can be a shortform story capable of engaging and connecting others.

We developed a new rhythm in the REPAIR Lab this year. The deal is I tell them my travel stories, fun phrases in other languages, and “real” vocabulary. (Today’s vocabulary word of the day was “preempt”.)  In return, they share their stories and teach me brainrot. To this purpose, we made a Brainrot Box in the REPAIR Lab. They drop in any thing they think I should know or will most likely hear.

A box labelled "brainrot box" next to loose scraps of paper with handwritten notes.

Some contents of the Brainrot Box. (Photo by @bookoni)

Today, stories flew about people’s encounters with the “Tralalero tralala” meme. If “Tralalero tralala” sounds like gibberish to you, you are absolutely correct. It is pure gibberish. It is part of a trending wave of AI-generated Italian brainrot that has been spreading across TikTok this spring.

a gray and white shark wearing blue Nike sneakers on a beach with waves crashing in the background.

Tralalero Tralala shark meme. Image from Know Your Meme.

These absurd AI-generated animal mashups against a background of gibberish-sounding music is completely pointless and nonsensical. I find them to be utterly incomprehensible creatures worthy of the boggart banishing spell “Riddikulus” from Harry Potter. To the students, this is just another evolution in brainrot. They all know it is silly,  but appreciate it for its weirdness. This aligns with President of Oxford Languages Casper Grathwohl’s thoughts:

I find it fascinating that the term ‘brain rot’ has been adopted by Gen Z and Gen Alpha, those communities largely responsible for the use and creation of the digital content the term refers to. These communities have amplified the expression through social media channels, the very place said to cause ‘brain rot’. It demonstrates a somewhat cheeky self-awareness in the younger generations about the harmful impact of social media that they’ve inherited.”

Brainrot is a communication wild card. Working with the tail end of millennials and a growing number of Gen Z with their Gen Alpha siblings has my brain colliding against decades of internet lore that I never heard of. I’ve lived abroad and in areas without internet. My students are always shocked with how little I know about online worlds.  To them, the internet has always been there. It is easy to reference something because it is all online. They all have access to all the background needed to process shortform content quickly, so the longform story I am familiar with is unnecessary for them. They have community in shared internet lore and the self-awareness to know “how dumb” (their words) brainrot is. So when they talk about memes, sounds, reels, vines (it still shows up in conversation as a precursor to newer trends even though it is obsolete), and videos, they are sharing their stories and thoughts through these shortform formats. Brainrot and its associated backstories and spin-offs become the bridges that connect our very different styles. It is a powerful and engaging format.

 

 

Resources

Oxford University Press. (2024 December 2). ‘Brain rot’ named Oxford Word of the Year 2024. https://corp.oup.com/news/brain-rot-named-oxford-word-of-the-year-2024/

Fandom Movies Community.  (n.d.). Harry Potter Wiki: Boggart-banishing spell.  https://harrypotter.fandom.com/wiki/Boggart-Banishing_Spell

Literally Media Ltd. (2025 April). What does the ‘Tralalero Tralala’ meme mean? The origins of the Italian Brainrot TikTok trend featuring a shark wearing Nikes explained. Know Your Meme. [KYM]. https://knowyourmeme.com/editorials/guides/what-does-the-tralalero-tralala-meme-mean-the-origins-of-the-italian-brainrot-tiktok-trend-featuring-a-shark-wearing-nikes-explained#

 

The Library is Cooking!

REPAIR Lab is where the books, CDs, DVDs, maps, sheet music, pamphlets, periodicals, and any other physical formats you can possibly imagine exists in an academic library will come to when it begins to feel broken, unseen, misidentified, and neglected. REPAIR Lab student employees use tools such as glues, tapes, and presses to reassemble broken pieces back into book shape. The first time a student used a new book press, they over cranked and the stacked books shot out the other side in an avalanche of books and boards. The first thing a student said is, “You’re sooooo cooked!” Another followed up with, “Yup. Ate it.” When a student finally mastered the nuance of upcycling old manila folders to make new book spines, they are rewarded with friendly hassling, “Hey, look at you! You’re finally cooking!” This inevitably is followed by food talk and how hard it is to cook as a college student.

Cooking talk is a near constant stream of conversation in the REPAIR Lab. I have learned to be “cooked” is bad. “To cook” is contextually neutral, but “cooking” means everything is flowing well. My students will say they are cooked because they cannot cook. They never learned how. One of my students repaired a cookbook and gifted it to the Asian Pacific Islander Student Center to help students make meals in a microwave.

Steps to repair a broken microwave cooking book.

A repaired microwave cookbook for the Asian Pacific Islander Student Center. (Photos from @bookoni)

Or they are highly limited in what they can cook because they do not drive and therefore have few opportunities to get to a grocery store.  Our campus is W. K. Kellogg’s (yes, the cereal mogul Kellogg) former Arabian horse ranch. If it was not for the fact, the northern edge of campus butts up against Interstate 10, it could almost be mistaken for a school in the countryside.

The situation is also exacerbated by an increase of students suffering from food insecurity. To address the problem of food insecurity, the University has a pantry students can access during weekday business hours. For our students in the REPAIR Lab, we have a bin of dry and canned pantry basics like pasta sauce, vegetables, and boxed macaroni cheese. There is another locker for grab-and-go snacks. These are small measures that help a small percentage of students. Our University Library is currently in the middle of a dean search. Once a permanent dean is found, I would like to propose that our library explore collaborating with Poly Pantry to have a location inside the library. The library is open far longer and is utilized by thousands of students a day, so having a secondary location inside the library and possibly a vending machine as a tertiary location outside the library would have a larger impact. The library is the heart of the campus. Nourishing our students with food so they can have the energy to nourish their minds sounds like an excellent idea to me.

This year our library purchased cookbooks with titles like 5-minute Japanese Noodles CookbookEverything College Cookbook: 300 Easy and Budget-friendly Recipes for Beginner Cooks, and How-to Cookbook for College: Easy Recipes and Simple Techniques for Healthy Eating. Beyond cookbooks, I think it would be interesting for the Library to explore mobile culinary literacy programs like Camden County Library System’s  (New Jersey) Books and Cooks’ mobile kitchen.  Our campus has a food truck, smaller express-type food trucks, a hospitality school, a farm store, orchards, and greenhouses.  I collaboration between these campus departments and the library to teach and demonstrate healthy cooking, substitution options, and easy-to-make recipes would be a sight. We could get cooking out on the Library patio and at dormitories.

I think another interesting program is the Edible Alphabet program offered by the Free Library of Philadelphia. In that program, students learn vocabulary and grammar while practicing cooking a recipe! Our university is home to students from all over the world with rich food traditions. If it were possible to borrow a food truck, the Library could collaborate with language learning courses or co-curricular groups to demonstrate a recipe that celebrates the heritage of each of our campus groups.  I think it would be fun to have the Care Center bring the daycare children to the Library’s Bronco Family Space for a cooking lesson that emphasizes child appropriate recipes.

The ideas are many. The logistics may be difficult, but if we don’t explore, we might just be cooked. To avoid that, I think it’s time for the University Library to try a new model of collaboration…let’s get cooking!

 

 

Resources:

Ewen, Lara. (2018, September 4). A movable feast: Libraries use mobile kitchens to teach food literacy. American Libraries. https://americanlibrariesmagazine.org/2018/09/04/movable-feast-library-mobile-kitchens/

Free Library of Philadephia. (2025). Edible Alphabet. https://libwww.freelibrary.org/programs/edible-alphabet

Nielson Hays Library: For Love and Community

Siam, now Thailand, in the 19th century and early 20th century was not an easy place for Westerners. The country was undergoing a kind of political makeover process to solidify its power and gain Western acceptance as a “civilized” nation. Many skilled workers, missionaries, and families entered this world of heat, humidity, health epidemics, political changes, and frequently delayed shipments to help make that happen. A group of resourceful missionary wives formed the Bangkok Ladies’ Library Association in 1869 to share the reading materials that they owned, which eventually expanded into a circulating library opened one day a week to being open six days a week in 1897, and needed a permanent building by 1914. One of their most active members was Jennie Nielson Hays. Mrs. Jennie Neilson Hays was a bookworm, member of the Bangkok Ladies’ Library Association for over 20 years, and an advocate for literacy.  She was dedicated to creating community and improving literacy within the English-speaking foreigner community of late 19th and early 20th century Siam. She passed away in 1920.

In 1921, Dr. Thomas Heyward Hays commissioned Italian architect Mario Tamagno to build a library in memory of his bookish wife Jennie Neilson Hays.  When the Nielson Hays Library opened in 1922 as a subscription-based library, you can say it was born out of love. English books were expensive then and are still expensive now in comparison to Thai-language books, so the fact that one of the largest collections of English-language collections open to the public in Bangkok, then and now, came from the efforts of a small group of people is amazing! Unfortunately, by 2016 the library was in desperate need of repairs. Nearly a century later, the community’s love for their library spearheaded efforts to solicit corporate donations and crowdfund enough money to pay for all the restoration work and technology upgrades. In restoring the historic building, they made discoveries about the original building, upgraded the HVAC system, and redesigned the landscaping that allows library visitors to stay in comfort and expand out into a more ADA-accessible and eco-friendly event space.  It continues to serve as a well-loved library and revitalized cultural center offering art programs, story times, book sales, workshops, musical performances, and even its own literature festival!

The impact that the Nielson Hays Library had on the English-language reading community in Bangkok, Thailand since its grand opening in 1922 matches the points listed in Seismonaut and Roskilde Central Library’s report “The impact of public libraries in Denmark: A haven in our community”. That report sought to look beyond the common metrics of how much users engaged with a library to define how that engagement impacted the lives of its users. The Nielson Hays Library like Danish public libraries:

  • provide a haven by giving users a space to take a break and make time for themselves and each other,
  • give perspective on life by stimulating reflection, knowledge acquisition, and critical thinking,
  • inspire the imagination by stimulating creativity and encouraging curiosity, and
  • form and maintain community through events and group experiences (6-7).

These four areas fall into the following dimensions of the Impact Compass as taken from the Cultural Value Project, a British research project to investigate how culture translates into impact and value,

  • Providing a haven = emotional impact
  • Giving perspective = intellectual impact
  • Inspiring the imagination = creative impact
  • Building community = social impact

The impact of the Nielson Hays Library has not lessened over time. It remains more than just an old neo-classical Italianate building. It is a narrative of the resilience of Westerners in Siam, the art of adapting European architecture to a tropical climate, and the use of books and literacy programs to provide a welcoming haven to English-language readers seeking knowledge, inspiration, and community. This library is an ode to love and the synergistic relationship between a community and its library in an unlikely place.

 

 

References

Coconuts Bangkok. (2017, June 2). Local crowdfunding campaign to save century-old Neilson Hays Library trends. https://coconuts.co/bangkok/news/local-crowdfunding-campaign-save-century-old-neilson-hays-library-trends/

Neilson Hays. (n.d.). NHL Restoration [Video]. YouTube. https://www.youtube.com/watch?v=ARjtUBovNFU

Neilson Hays Library [NHL]. (n.d.-a). History. https://neilsonhayslibrary.org/about/history/

NHL. (n.d.-b). Home. https://neilsonhayslibrary.org/

Seismonaut & Roskilde Central Library. (2021, February). The impact of public libraries in Denmark: A haven in our community. https://www.roskildebib.dk/sites/default/files/2024-10/roskildebib_folkebibliotekets_betydning_for_borgerne_i_danmark_eng_final_0.pdf

Seismonaut & Roskilde Central Library. (2021, March). A guide to the Impact Compass: The impact of public libraries in Denmark: A haven in our community. https://interaccio.diba.cat/sites/interaccio.diba.cat/files/en_brugsguide_06.05.21_0.pdf

Shma Company Limited. (n.d.). Project information Name of Project: Neilson Hays Library. https://shmadesigns.com/work/neilson-hays-library/

Svasti, P. (2019, February 28). A monument to love of reading: A nearly century-old library in the heart of Bangkok is a memory of devotion from an American doctor for his bookworm wife. Bangkok Post. https://www.bangkokpost.com/life/travel/1636494/a-monument-to-love-of-reading

Digital Divide: Working on Connection

I own an iPhone 6s and an iPad Mini 2. The devices themselves are still functioning well, but I have begun to hit device obsolescence. The updated apps for these devices now require an operating system that Apple has not made (and most likely will not make). In my paycheck-to-paycheck existence, things like phone upgrades were deprioritized in favor of a means to work. Despite being gainfully employed, I am part of the community of people who cannot afford better tech. Our modern world requires a base understanding of technology and online interactions, but what if there is a lack of usable technology, insufficient funds, limited accessibility, and inadequate skills? Jessamyn West’s article “21st Century Digital Divide” points out that digital divides still exist and for every step forward there is also backsliding in the margins.

Despite my older tech, I can operate in this hyperlinked world because of work benefits that allow me to have a laptop and use of institutional licensed software. I also know a lot about free library services in my area, so I am an avid user of various libraries’ tech lending program, free computer time, and free 10 pages of printing. Free printing is a blessing for those who need a résumé to present at a job interview or for that senior who has a free flip phone that does not allow them to access their insurance card. It is quite easy for these groups in the margin to be forgotten because they do not usually visit the library. The elders of my temple community who live with other seniors have language and physical issues is another example. Even when told of free services, they will ask everyone within the temple community first. Libraries do not rank in their minds as legitimate sources of information assistance because 1) the libraries they grew up with are not like those in the U.S. and 2) they do not want to look inadequate in front of strangers. So, in this case, the digital divide can only be lessened by increasing the skills and experience of one more person in the group.

How can libraries help?  Community networks that boost WIFI are proliferating. LA County Libraries are also helping to bridge some of that digital divide by providing unlimited free WIFI beyond their walls with their Park and Connect initiative. The greater availability of internet access is useful, but it also increases the use of “convenient” online tools. Many of us upload and download files with ease, but there are those who find this difficult to do especially on jargon-filled websites (e.g. Social Security Association, Department of Motor Vehicles, and medical sites). For the seniors at temple, having to initiate a Real ID process by creating an account and uploading supporting documents was a struggle. They sought assistance from monks at the temple and then taught each other.

Since groups like this seek information and assistance from within their language or regional group, it may be useful for libraries to outreach to those cultural institutions that assist non-English speaking or less abled community members. It may also be possible to offer to host some of the cultural institution’s programs at the library.  For example, the monk who teaches a computer basics class at the temple where space and computers are limited could hold the same program at the library with more people. Technology keeps changing. Some of it makes work and life easier and some harder. For a surety, the digital divide still exists. It will take continuous effort on the library’s part to make sure that available technologies continue to provide benefits to the library’s various communities.

 

References

LA County Library. (n.d.). Free Wi-Fi. https://lacountylibrary.org/wifi/

West, J. (n.d.). 21st Century Digital Divide. https://www.librarian.net/talks/rlc14/

Williams, A. & Muller, C. (2021, March 17). Libraries Are Bridging the Digital Divide. https://www.internetsociety.org/blog/2021/03/libraries-are-bridging-the-digital-divide/

 

Taking Change Management to Heart

The hyperlinked library exists because of us. We made it with our inquiries, thoughts, needs, and actions. It may sound as I am speaking of just virtual spaces, but I really am not. I see myself as an information node that exists in both physical and virtual spaces—an ambulatory living library plugged also into a digital universe. I am hyperlinked. Hyperlinked librarians are knowledge facilitators who must embrace change because the information landscape is constantly evolving. They are perpetual knowledge seekers because there is always something new to know. @michael wrote in The Heart of Librarianship, “Every aspect of what librarians do—from collection development, information services, and web presence to story time, circulation, and programming—is or will be touched in some way by technology” (p. 53).

a heart formed from curled in pages on an orange backgroundEmbracing technology changes is sometimes difficult. In longstanding units with defined processes, it may also lead to stress, frustration, and weariness. Thus, a hyperlinked librarian also needs to consider the whole person. People manage change differently. Their prior experience will also affect them. In my corner of the academic library world, the internet and new web-based applications changed technical services. Technical services—cataloging, acquisitions, receiving, processing, discovery, and resource troubleshooting—has many manual processes that are performed within set parameters. Regulations, terms, codes, and contracts only made best practices more highly structured. The internet and networked services threw a wrench into people’s physical world by adding electronic fluidity. We now have shared cataloging, consortia collections, integrated management systems, APIs, IT protocols, automations, discovery layers, linked data, and much more. In the end, managing these changes meant creating a TS group listserv, removing silos by sharing collective knowledge, and using tools like Slack channels to connect with counterparts elsewhere. Implementing new technologies may have forced people to create connections faster than their wont, but it was finding camaraderie, humor, help, and empathy that made bonds last.

Technical a heart formed from curled in pages on an orange backgroundservices is also perceived to have many “traditional” (aka old-fashioned) library functions. It is a perception that I find difficult to argue because we have the Repair, Processing, and Items Restoration Lab (REPAIR Lab) where we triage and repair damaged books using sometimes centuries-old techniques. Many collect those techniques through experiences and conversations over time, but there are less people with those skills. What happens when that person retires? Technology has had to touch even this anachronistic craft. In our case, pun intended, we are fortunate that the book arts community shares generously. The Book Arts Web is a massive community that lists references, tutorials, and suppliers. Talas, a bookbinding supplier, maintains a resource blog. IBookBinding has 3D-printed bookbinding tools, online tutorials, and even a Discord! Dartmouth Libraries’ free downloadable A Simple Book Repair Manual is invaluable for learning basics. Northeast Document Conservation Center’s  book conservation and preservation resources page provides a wealth of information about special collections. The internet and mobile technologies have made it easier to share and use these community resources.

♦—————————♦♦♦——————————♦

REPAIR Lab has been a series of constant pivots since the pandemic. Budget, policy, and staffing changes have necessitated multiple workflow adaptations. In managing REPAIR Lab, two truths have stood out.

Truth #1: What it can do is not the same as what it is. It is about potentialities and possibilities. It’s good to keep in mind that what is, is not what it can be.

For example, one of our most common tools is the humble (and free) hardware store flooring sample. How does a flooring sample relate to book repair? Well, a flooring sample is a flooring sample, but sometimes it is also a clamp that fixes broken book corners.

Colorful books with clamps on each corner laying on a white shelf

Picture of flooring samples and bulldog clips clamping book corners. Photo taken by bookoni_vpn (11.2024).

Truth #2: Learning is constant. A learner is both perpetual student, teacher, and discussion partner. The source can be anywhere from YouTube to Instagram reels. One of my students shared label peeling tips from an IG reel. Learning happens everywhere.

As a student/trainer myself, I find that @michael expressed it best when he wrote, “I hope you’ll make time for…any opportunity to fine-tune skills, tech and otherwise; a chance to have a conversation with a mentor or mentee—we can learn from being both…” (p. 16).

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a heart formed from curled in pages on an orange backgroundI understand technology can be both friend and foe, but I believe that our own agency, curiosity, and imagination are vital to navigating all change. Change management is life. #hyperlib involves constant change. I am against change for change’s sake. I am for purposeful change and being open to change. If a change cannot be immediately embraced, ask yourself why. Sometimes exploration triggers new perspectives that allows for acceptance of a change. The future always brings change. We are fortunate to have the technologies that allow us to connect with people across borders, languages, and abilities. We will never be alone in any learning journey. We are a part of the hyperlinked library matrix. We form the web. And that, is game-changing.

 

two magazine covers on a white background

Slide from Dr. Stephens historical Hyperlinked Library Model Panopto video (2019).

 

 

 

 

References:

Dartmouth Libraries. (2020, April 7). A simple book repair manual. https://www.dartmouth.edu/library/preservation/repair/?mswitch-redir=classic

Discord. (n.d.). Group chat that’s all fun & games. https://discord.com/

iBookBinding Limited. (2025). IBookBinding featured collection. https://store.ibookbinding.com/

iBookBinding Limited. (2025). Bookbinding tutorials. https://www.ibookbinding.com/bookbinding-tutorials/

Independent Online Booksellers Association (IOBA). (2022). Case or casing. https://www.ioba.org/book-terms/case-or-casing

Northeast Document Conservation Center. (n.d.). Book conservation and preservation resources. https://www.nedcc.org/free-resources/book-conservation-and-preservation-resources

Slack Technologies. (2025). Channels. https://slack.com/features/channels

Stephens, M. T. (2019). Hyperlinked Library Model {video}.

Stephens, M. T. (2016). The heart of librarianship: Attentive, positive, and purposeful change. ALA Editions.

Talas. (2024). Resource blog. https://blog.talasonline.com/

The Book Arts Web. (2025, January 20).  Book Arts Web: Home. http://purl.oclc.org/NET/bookartsweb

University Library. (2024, November 18). REPAIR Lab: Home. https://libguides.library.cpp.edu/REPAIRLab

What’s in a name?

I have a lot of names and many of them do not sound as they are spelt. The transliteration table from Thai, Chinese, Sanskrit, or Pali to English makes the spelling more than a little odd. For the most part, I go by “Ping” and my initials are VPN. Hi, it’s nice to “meet” you!

For this blog, I’m “bookoni_vpn” or “bookoni”. My username stems from my love of reading and bookish things. I’m that friend that has a paperback in their bag, a few e-books on their phone, and books on CD for in the car. (I had to find a CD player with an FM transmitter because my current car does not have an aux port.) My reading habits gained me the nickname “bookmonster”. After I fell in love with Japan, manga, and anime, that nickname morphed into “bookoni”.

I own my book nerd status with pride. I have a plethora of bookish T-shirts that I sport whenever possible. I do have a white whale. This is a photo of a shirt I never found in my size. *sniffles*

As you may have surmised, I’m a fan of physical media. I currently work in the technical services unit of an academic library doing physical media acquisitions, receiving, cataloging, processing, and repair. I chose this course because I wanted to know about more the digital and virtual worlds. Electronic resources, digitization projects, social media interactions, and virtual communities are ever more prevalent so learning more about the options and pathways out there is important to me. I look forward to “seeing” you all in class!

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