Reflection on Hyperlinked Environments: Intergenerational Social Connections

Seniors are seated in the background, a librarian seated on the ground sings with a ukelele and caregivers with children singalong.
Seniors at the Rutherford Heights Retirement Residence listen and sing along with caregivers and a librarian in the Together We Grow program. Image credit: https://www.cbc.ca/news/canada/edmonton/epl-together-we-grow-provincial-award-1.7356205

After reading about the four-space model in the Library Development: From Collection to Connection article, I started thinking about how libraries create connections between people inside and outside of the library. The article discussed how Danish libraries had to prove their continued legitimacy by developing a model for libraries as an active meeting place where connections, experiences, learning and inspiration come together. The researchers shared that they used the word “placemaker” when thinking about how to develop libraries with this model in urban spaces with the goal to create a magnetic community space (Skot-Hansen, 2017). As I currently plan more outreach programs in my position, I reflected upon how libraries can bring programming into spaces where creativity, engagement and learning intersect. I have always been interested in intergenerational programs and so I decided to explore how a hyperlinked library today might develop intergenerational connections in the community. In today’s busy world, our communities can be highly connected digitally, and still have gaps in supporting social connection. Libraries can be a model meeting space for both intentional and “low-intensive meeting places” (Jochumsen et al., 2012, p. 592), but what about community members that are not able to access the library frequently? 

While exploring the IFLA Library Map of the World, I was immediately inspired by the intergenerational outreach program by the Edmonton Public Library in Canada. This program was highlighted by IFLA for sustainable development goals three and four: Good Health and Well-Being and Quality Education. The Edmonton Public Library launched a program in 2023 called “Together We Grow.” The program aimed to support two main goals: to meet the high demand for early literacy programming and meaningfully connect the growing senior population with the community. The librarians brought early literacy programming to the retirement residences and invited the children and caregivers to share a generational experience. The pilot was successful in building community ties across generations and expanded access to early literacy. The librarians running the program also shared they had good reviews from participants because the program brought the experience directly to participants’ neighborhoods and they got to share memories and connections with people in the community they might not meet otherwise (Library Map of the World, 2025).

This heartwarming video highlights the strengths of the program. I had a big smile on my face when I saw the caregivers, children and seniors singing and shaking their shakers to the “We Shake and We Stop” shaker song that I know well as a children’s librarian. The senior residents get to participate in the song with shakers as well! It is such a good idea to have everyone in the room sing, listen to music and a story and participate in songs with shakers. Even though I do not have a good singing voice, I often leave storytime feeling a sense of community and in a good mood after being in a room of people of all ages singing children’s songs. I completely understand the feeling of connection and enthusiasm that can be built rhyme by rhyme in a thirty minute storytime. The rhymes and songs in early literacy storytimes are intentionally chosen to be repetitive and easy to follow along to build phonemic awareness – the ability to recognize and manipulate parts of words. I was not surprised to read that retirement facility staff shared that days after the program, adults with memory care issues would recall songs or events from the program. This is the power of song and group engagement! 

https://www.cbc.ca/player/play/video/9.6540985

In addition to being recognized by IFLA, the Edmonton Public Library also received an excellence and innovation award from the Alberta Minister, Ric McIver in 2024. The success of the program can be credited to the careful planning that went into the program. The library consulted with community members and was inspired by intergenerational projects in Australia. By identifying the community needs, approaching an idea with a wide reach, and referencing successful intergenerational projects in another country, the Edmonton Public Library was able to expand their program to seven additional locations. 

To me, this intergenerational program is a great example of a hyperlinked library that is responsive to the community needs and meets the community members where they are. The Edmonton Public Library not only improved access to social connection and learning, it looked beyond the library as a “third place” as described in Morehart’s ALA article, and adapted to best serve community members in their own neighborhood. 

 

References

Cummings, M. (2024, October 20). Award-winning program brings infants, librarians into Edmonton seniors’ residences. CBC News. https://www.cbc.ca/news/canada/edmonton/epl-together-we-grow-provincial-award-1.7356205 

Jochumsen, H., Hvenegaard Rasmussen, C., & Skot-Hansen, D. (2012). The four spaces – a new model for the public library. New Library World, 113(11/12), 586–597. https://doi.org/10.1108/03074801211282948 

Library Map of the World. (2025, January 29). Library’s intergenerational outreach programme promotes early childhood development and well-being of seniors. https://librarymap.ifla.org/stories/librarys-intergenerational-outreach-programme-promotes-early-childhood-development-and-well-being-of-seniors 

Morehart, P. (2016, August 17). Moving beyond the “third place.” American Libraries Magazine. https://americanlibrariesmagazine.org/blogs/the-scoop/library-design-moving-beyond-third-place/ 

Skot-Hansen, D. (2017). Library development: From collection to connection. University of Copenhagen.

Reflection on Hyperlinked Communities: Inspiring Literacy with Pokémon at the Library

Image credit: https://www.ala.org/alsc

When thinking about hyperlinked communities and libraries today, I keep thinking about how libraries tell stories about how they bring value to the community and serve as an exploratory third-space for library users. There is value in promoting shared spaces intended for connection and learning and this can begin in small ways. Information professionals have moved beyond sharing collection circulation numbers as a measure of success, to telling stories about library user experiences at the library. This is especially true for children and families that are seeking connections and play without screens. 

Pokémon Club at Ankeny Kirkendall Public Library. Image credit: https://ankeny.librarycalendar.com/event/k-5-pokemon-club-drop-64582

Developing an early love of reading is so important in this fast-moving world. Not only are libraries providing access to a wide range of books for children, they are also building social connections between families. Starting with baby lap-sit sessions and storytimes, libraries shape the perfect opportunity for parents and caregivers to learn about early literacy together and form new friendships. Families learn from each other at the library and the space fosters parent-child interactions (Celano et. al, 2018). Anyone can attend these programs and learn about fostering early literacy to get children ready for school. This shared learning space continues in the form of school-age programs as children grow older and develop their own interests.  

In a TED talk at Exeter, Ciara Eastell reminds us that librarians are super connectors, “forging new connections between different groups and individuals that just wouldn’t happen otherwise” (TED, 2019, 6:42). Libraries are places for homeschooling families and families from surrounding towns. Caregivers and children continually make new connections and friendships that they may not have formed if it was not for the library. Something I find particularly exciting are the free clubs that libraries offer for children. Clubs at the library allow children to explore special interests with their peers and typically build something with their hands which provides a good opportunity for children to practice taking turns, sharing, and engaging in cooperative play. Play at the library is a foundation for building community for children and their caregivers. 

A raid battle is underway at the library. Image credit: https://ilovelibraries.org/article/libraries-embrace-pokemon-clubs/

Pokémon clubs in particular have recently been taking libraries by storm. New players, casual players and skilled players are all welcomed into the club. The clubs can offer fun gameplay and educational experiences. There is math involved in raid battles, literary references in some of the Pokémon characters, and the opportunity to build strategy and social-emotional skills (Landgraf, 2026). It is so exciting to realize that a trading card game can offer not only skill building and social connection opportunities, but also encourage children to read books related to Pokémon as well. Friends in the club might even recommend books they are reading too. Children’s clubs are relatively simple in concept, but they are a great example of how a shared space for a club at the library can benefit children and families of all backgrounds for free. 

A librarian at the Memphis Public Library shares how different types of knowledge are used while playing Pokémon.

I sometimes get overwhelmed thinking about the multitude of ways that we could design library programs to help library users “upgrade their [technology] skills” (Stephens, 2019, p.80). However, some skills can be grown without screens too. Recently, parents have been looking for ways for their children to build skills screen-free. Reading about the positive feedback from patrons about the benefits they see in their child from attending Pokémon clubs and how children and their families found a sense of belonging and friendship through a weekly club meetup reminded me that simple programs and a dedicated space for a weekly meet up are important too. Intentional programming that fosters connection, encourages newcomers and supports patron interests are all part of the process of growing lifelong learners.

 

References

Celano, D.C., Knapczyk, J. J., & Neuman, S.B. (2018, July). Public libraries harness the power of play. NAEYC. https://www.naeyc.org/resources/pubs/yc/jul2018/public-libraries-harness-play 

Landgraf, G. (2026, June 27). Catch ’em all: Library Pokémon clubs provide a fun and easy way for kids to choose learning. https://americanlibrariesmagazine.org/blogs/the-scoop/catch-em-all/ 

Stephens, M. (2019). Wholehearted librarianship: Finding hope, inspiration, and balance. ALA Editions.

TED. (2019, June 13). How libraries change lives | Ciara Eastell [Video]. YouTube. https://www.youtube.com/watch?v=Tvt-lHZBUwU

 

Assignment X: Fostering a Culture of Participation

Libraries are well known locations for housing stories. Can they also be places where people make stories too? What would that look like? There are so many ways to tell a story and communication is never be static. Perhaps engaging with stories and creating new ones is what library users are looking for in an age where technology seems to touch everything in everyday life.  Information professionals that engage with a culture of participation in their community can bring in new creativity, multicultural diversity and build understanding. The International Federation of Library Associations and Institutions (IFLA) emphasizes that the “key to meaningful access to information is the freedom and encouragement to create” (n.d., para. 3). It is not enough to only have books in libraries. There also needs to be the support and resources for people of all ages in the community to learn through exploration and discussion to shape their own ideas. By fostering a receptive culture at the library where users are encouraged to participate in a shared space and make their voices heard, libraries create and facilitate connections. This can happen through programs, services and the library user experience. Libraries may have started as place to store books, but the way for libraries moving forward is much more dynamic and user focused. Learning is a shared experience. It is more meaningful to learn with other people. Learning can happen alongside books, but it can also happen through lived experience by meeting, engaging and connecting with people of all ages.

At the Santa Clara del Mar Municipal Library in Argentina, young tutors teach older adults how to make audio and video calls, take and upload photos to social networks, record voice notes on WhatsApp, among other skills. Image credit: https://librarymap.ifla.org/stories/library-connects-generations-and-improves-seniors-technology-skills

In a time where people may think they do not have the ability to affect change around them, a library staff that listens to feedback and invites conversation will build a new level of connection to the community that is more inclusive and a relationship that is more transparent. Technology has allowed ideas to extend further than ever before, but these ideas are only a concept until participants are invited to engage in a welcoming space where they feel valued (Stephens, 2016). A hyperlinked library is only possible when the library staff focus on the users and continually invite everyone in the community to be creators that shape what the library can be.

Reflecting on How Participation Builds Relationships

K.G. Schneider’s blog post titled, “The User is Not Broken” discusses how participatory service in libraries invites users to experience information in a third space rather than just consume it. They comment that users cannot be changed, but the user experience can be changed to meet the user (Schneider, 2006). As a library professional, I should consider how to add more avenues for user to give feedback about what they want to see in library services and programs to best serve them. As library professionals, it is our responsibility to stay attuned to their interests and invite them to participate in program creation too.

A teen and a mentor converse in a recording studio at Harold Washington Library Center recording studio. Image credit: https://www.chipublib.org/youmedia-teens/

I found the YOUmedia space at the Chicago Public Library (2018) is so inspiring to see young people learning new skills, creating and collaborating by delving into their interests in music, video and mixed media. This space was created with them in mind to discover new interests and provide access to materials and equipment for free. Casey & Stephens’ (2008) post about a dedication to teen services and an intentional focus on the users in this age group reminded me how the age group of preteens can be frequently overlooked too. Nine to twelve-year-olds can feel too old for children’s services, but out of their element in a teen space of mostly high school ages. Teen services are a relatively recent concept for libraries and so there seems to be a service gap for the preteen age group that does not quite fit into children’s services or teen services (Witteveen, 2015).  There is large opportunity to engage this age group and encourage them to share what they would want to learn and explore as they bridge the gap between childhood as they become teenagers. Preteens could have a say in programs that allow them to explore new interests and connect with their peers (Witteveen, 2015).

 

Tweens at the San Mateo Public Library. Image credit: https://www.slj.com/story/what-do-tweens-want

By reflecting on a user focus in my work, this topic of preteen services and programs came to mind. The best way to expand services for preteens would be to invite them to the conversation in how a physical location could become their space in the library and involve them in the creation of programs for their age group. Intentional connection with users and inviting their ideas in every aspect of service is how libraries can best serve their communities.

 

References

Casey, M., & Stephens, M. (2008, May 15). Embracing services to teens. Tame the Web. https://tametheweb.com/2008/05/15/embracing-service-to-teens/

Chicago Public Library. (2018, April 11). YOUmedia at CPL [Video]. YouTube. https://youtu.be/v8G4nnlgKmk?si=tQ7LpiU3W8Sok6wu

International Federation of Library Associations and Institutions. (n.d.). Supporting cultural participation and diversity. https://www.ifla.org/cultural-participation-and-diversity/

Schneider, K.G. (2006, June 3). The user is not broken: A meme masquerading as manifesto. Free Range Librarian. https://freerangelibrarian.com/2006/06/03/the-user-is-not-broken-a-meme-masquerading-as-a-manifesto/

Stephens, M. (2016). The Heart of Librarianship: Attentive, positive and purposeful change. ALA Editions.

Witteveen, A. (2015, October 8). What do tweens want? School Library Journal. https://www.slj.com/story/what-do-tweens-want

Introduction to Hyperlinked Stories

Hello!

I am a children’s librarian in a public library in Connecticut. I previously worked in the international education field and I taught in a bilingual school in Spain. I am always interested to merge my interests in children’s literacy and cross-cultural learning. I chose this course to engage and learn about ways that I can connect with the community beyond books and regularly scheduled programs. I am particularly excited to learn about global library trends and the power of stories. I am also a student lead for the Nigeria team on the Global Ecosystems internship course so I am interested to see how what I learn can be applied to the children’s literacy project I am working on in Abuja.

One of my favorite events this year was attending the ALA Conference in Chicago with other Global Ecosystem interns to present about the Soma Safari project in Kenya that launched six Little Free Library sites in Nairobi, the capital of Kenya. It was so fun to learn from the other students, connect in person and help gather books for a book drive to send to the literacy project in Ukraine. I am learning a lot about how communities can build their own culture of reading with book ecosystems in underserved communities that may not an easily accessible public library.

I plan to finish the MLIS program in Spring 2027. I am looking forward to the reflective and exploratory aspects of this course to connect the dots on everything I’ve learned in this program so far along with my perspectives from working as a children’s librarian for the past year.

SJSU poster session at ALA Conference 2026. I am the second student from the left.