Reflection: Hyperlinked Communities

In this module, an article that stuck with me was Cory Greenwood’s, Healthy Library, Healthy Life. The article explore the “Libraries for Health and Wellbeing” framework for Victorian public libraries, which boils down to libraries having the ability to develop partnerships with organizations that can in turn support their communities health and wellbeing (Greenwood, 2024).

Something that I love about libraries is how versatile they are. How they are not merely buildings that house books, but are places where members of the community can go when looking for information on resources or services available to them either through the library itself or through local organizations, among other things. Greenwood (2022) declares that “Libraries can play a critical role in improving some of the detriments of health (for example, employment, education, housing, socioeconomic status and access to technology) through programs and services that equip communities with the necessary skills, information and confidence needed to manage their own health and wellbeing.” I think many of us have the lived experience of not knowing where to start when searching for information on health and wellbeing resources or services. I am certain that many of us do not go or have not gone seeking for resources or services because we fear what the cost may be. I know I often fear the financial burden of things that are for my health and wellbeing.

Libraries are in a unique position where in developing partnerships with local organizations, they might be able to provide these needed resources or services that are cost free to community members. At the library where I work I have seen organizations provide free tax services, voter registration, family circles, and a multitude of flyers from different organizations that patrons can reach out to for a number of things. Going back to the idea of the participatory library and participatory service that I explored in Assignment X, by developing a partnership with local organizations regarding health and wellbeing, libraries can also be informed by these organizations on what it is that members of the community would be interested in terms of programming and services. After all, when looking out for the health and wellbeing of our communities, programming like crafts, knitting clubs, storytimes, etc., are a way to bring the community together and give people the opportunity to engage with others. Something that they might not do outside of their home.

Last summer I saw how kids who were not necessarily from the same grade or school became friends and spent the summer attending our programming and activities together. In recent months, our monthly Lotería program has a good number of attendees (including my mom who from what she has said to me, I gather that most, if not all, the women who attend enjoy it because they get to interact with other people. Our knitting club has also recently started to get a good a number of people and it is yet again something we offer that allows people to spend time with others.

Life is hard, but libraries have the ability to help their communities find resources and services that can help promote health and wellbeing. Perhaps making life just a little bit easier. Our biggest task after nurturing partnerships with organizations is making sure that the people of our communities know that we can provide them with the information or service.

References

Cory Greenwood. (2022). Healthy library, healthy life. In Incite (Sydney) (Vol. 43, Issue 6, pp. 24–24). Australian Library and Information Association.

Assignment X: The Participatory Library – A library by the people, for the people.

Something that stuck with me from the first four modules was the concept of the participatory library and, because it goes hand in hand, participatory service. I had considered certain aspects of what we learned about the participatory library and participatory service before without knowing that is what it was called, but I was not aware it had a name, nor had I thought about it to the extent that we have seen in these modules.

In the “Participatory Service and Transparency” lecture @michael (2024) states, “Libraries create and facilitate connections. And that, to me, that is that idea of participation. The library can be the heart of the community, and every community member that puts into it, into participation whatever way that may be, makes it stronger.” And I, wholeheartedly agree with this sentiment.

In interviewing Librarian Chris Jones, Siossian and Marshall (2022) write that he said that “libraries were thriving as people changed the way they used them.” Indeed libraries have become places that are much more than the books and stories they hold. As time and people’s needs change, it is imperative that we listen to what our communities need out of their libraries.

A library building by the people

Quite a bit of what I came across were articles that speak about engaging the community to participate in what their library does focus on the building itself. Leferink (2018) and O’Brien (2019), both speak on how the libraries they write about have allowed for its patrons to be involved in the design of their libraries. Leferink (2018) declares that this involvement results not only in an “increase of end users at the library,” but in the library transitioning “from library to their library.” @michael (2024) also mentions the Dokk 1 Library in Aarhus, Denmark, which was built following the Four Spaces of the Public Library Model, and how the director once declared, “We built our library for people, not books.”

The remodeling and building of libraries is tied to the idea of participation and engagement with the community. People are more likely to visit a library when the space that is created is made with its users in mind. And while it is amazing and incredible that there are libraries out there that are able to provide this level of participation, as a library worker of a library system that does not have the means to remodel or build a new library, I was left with only one question. What can libraries that do not have the monetary means to go this extra mile do to engage their communities?

Patron participation with a limited budget

Not every library system budget has the means to remodel or to even provide expensive programs and resources. That is an unfortunate truth. So what can these library systems do to still create a library by the people for the people?

An Australian study found that “Social media can be useful when used to create participatory library service emphasizing engagement with users” (Smeaton & Davis, 2024). Social media is a great way to reach library patrons. It not only allows for libraries to promote their programs, resources, and services, but it can be a fun way to reach people in the comfort of their own home. If done right, “social media can help them [libraries] to achieve their mission of engaging with the community, and specifically, allowing them to participate in conversation with their community” (Smeaton & Davis, 2024).

Casey and Savastinuk (2007) mention a few ways libraries have been able to gather commentary from the public: customer comment cards, blogs where the public can comment on things happening in the library and some that even involve directors fielding questions and comments. This, above all, seems like a great way to have that participation and transparency as well with the public. Commentary from the public allows libraries to know what it is that the public needs, what they think could be improved about certain services and programs, but also shine the light on what the library is successfully doing. In this same direction, something that my library likes to do are surveys. We used one regarding our storytime when we were not sure if the day and time was something people preferred and whether a craft afterwards was something people enjoyed. Sure enough, the survey helped us determine that our usual day and time was what worked best for the majority, but a craft was not necessarily something they wanted after the storytime.

Reflecting on future practices

While the options I found through my research are great, I see myself moving forward looking for even the smallest of ways to get our community to participate in what we do at the library. Perhaps it lies in asking younger patrons what character coloring pages they would like to see or perhaps in having extra books at the ready for storytime and letting those attending choose what they want to read from the pile. Whatever it may be, I will be looking for moments to engage my community in participating with what we do in their library.

References

Casey, M. E., & Savastinuk, L. C. (2007). Library 2.0 : a guide to participatory library service. Information Today.

Leferink, S. (2018, January 24). To keep people happy…keep some books. Next. https://blog.oclc.org/next/to-keep-people-happy-keep-some-books/

O’Brien, C. (2019, June 24). How san francisco’s public libraries are embracing their changing role. Shareable. https://www.shareable.net/how-san-francisco-public-libraries-are-embracing-their-changing-role/

Siossian, E., & Marshall, C.  (2022, July 14). Libraries are about ‘people, not books’ as they survive and thrive in digital age. ABC NEWS. https://www.abc.net.au/news/2022-07-15/libraries-survive-and-thrive-in-digital-age/101211278

Smeaton, K., & Davis, K. (2014). Using social media to create a participatory library service: an Australian study. Library and Information Research38(117), 54–76. https://doi.org/10.29173/lirg593

INFO 287: Introduction Post

Hi everyone!

My name is Stephanie (though you are welcome to call me Steph) and if all goes according to plan, I should be graduating next semester. I am 29 years old, from Monterey County here in California and currently work full-time as a Library Assistant at my hometown library. I actually did my high school community service hours here so these past seventeen months working here have felt like a full circle moment!

Just Tony Stark and I chatting in DCA last summer!

Growing up, the public library was my sanctuary and where I would go when I needed to desperately find a new place to escape reality. As a result of this, my area of interest in the LIS field is for public librarianship. I love working with the public, children and adult alike, and assisting them with whatever it is they may need help with. I love helping the kids who come in for help with their reading and doing story times every other week. I love setting up book displays and seeing people interact with them. I know being a library assistant is much different than being a librarian and that it comes with stresses that I currently do not possess, yet I look forward to the day when I get to claim that title. As with all of the courses that I have taken, I hope that this course broadens my understanding of libraries and what the future may hold so that I am better equipped to serve the community that I serve.

Some other things about me: I love reading, coloring, walking, doing puzzles, and cooking. I am a huge Tony Stark, Harry Styles, One Direction, and Olivia Rodrigo fan. I love watching anime, though I currently do not have much time to watch much of it because of work and school. I recently got into the graphic novel version of The Baby-sitters Club thanks to one of the kiddos from the library and I have to say, they are very entertaining!

I wish you all the best in this new year and look forward to interacting with you all and learning alongside you this semester!