Reflection: Infinite Learning: Library as a Classroom

What I found most interesting in the readings for this module is that, even with the growing focus on technology and innovation, learning still depends a lot on environment and human connection. Even though we usually think of learning as happening in a classroom or a library, it can actually happen anywhere. As library professionals, we need to create different kinds of learning opportunities so people can follow their curiosity and learn in ways that work best for them (Stephens, 2014). In this way, the library can be more than a place to find information—it can also be a classroom without fixed walls.

One example of new learning opportunities in libraries is STEM programs and partnerships (Breeding, 2019). To support youth STEM education, some libraries are offering programs outside of the library building, like mobile labs and partnerships with schools. By bringing services into other spaces, libraries can meet students where they are and give them access to learning they might not otherwise have. This shows how libraries can have a bigger impact by bringing learning into the community instead of waiting for people to come to the library.

Another important idea from the readings is the development of soft skills like collaboration and problem-solving. Even in a world where AI can help with some thinking and information tasks, it is still important to know how to work with other people. Whether through digital emotional intelligence (Park, 2016) or collaboration-based learning (Lippincott, 2015), learning is not just about gaining information or technical skills. It is also about learning how to communicate, solve problems, work with others, and adjust to new situations.

This is where I see the idea of infinite learning connecting to the library as a classroom. A classroom does not need four walls, desks, or a teacher at the front of the room. Libraries can create spaces where people are always learning through programs, technology, collaboration, hands-on activities, and access to information. As technology and community needs change, libraries can also change how they support learning. Infinite learning is not just about always being in a class—it is about having the tools, spaces, and support to keep learning throughout life. The library is in a strong position to support this because it can act as both a physical and digital classroom that meets people where they are in their learning journey.

References

Breeding, M. (2019). Public Libraries are Teaming Up to Prepare Middle Schoolers for 21st Century Careers.

Lippincott, J. (2015). The Future for Teaching and Learning.

Park, Y. (2016). 8 digital skills we must teach our children.

Stephens, M. (2014). Making The Case for the Library as a Space for Infinite learning

Innovation Strategy and Roadmap: Books and Brews

Idea: Book(mobile) + Brews

a group of people sitting at a table reading books

From Daiga Ellaby on USplash

What is the idea?

Books and Brews is a recurring outreach program that partners the library’s existing bookmobile with locally owned coffee shops, cafes, and breweries to create community spaces and encourage local business support. On designated evenings, the bookmobile and park outside participating businesses and allow visitors to browse and check out books, register for library cards, and attend popup library programming without visiting a library branch.

Each event can feature a theme that matches the event’s programming. For example,  a mixology workshop led by the business’s bartender with cookbooks related to mixology. The business can even feature a themed menu item to pair with the programming to further encourage patronage at the business. The library benefits from this program by building relationships with local businesses, expanding programming offerings, and more library users while the business benefits from the positive promotion and local patronage.

This program is meant to serve adults and other community members that may not regularly visit the library to encourage participation in external programs. Additionally, this type of after hours programming can provide access to those that may not be able to go to the library during business hours as well as those that are unable to visit a library branch. By meeting people in other community spaces, Books and Brews can reduce barriers to library access, strengthen community relationship, and support small businesses.

 

Mission and institutional context

As a public library, we strive to promote equitable access to information, lifelong learning, and fostering community. However, many adults face barrier to library use due to intense work schedules, transportation challenges, or not seeing the value in  library as part of lifelong learning. At the same time, local businesses may seek creative ways to attract customers and strengthen connections within their neighborhood.

Books and Brews supports the library’s mission by bringing library services directly to other existing community gathering spaces. Rather than expecting residents to visit the library, we go into the neighborhoods and visit the community. The program reflects the growing role of libraries as community spaces and strengthen relationships through local partnerships.

This innovation helps support the library as we continue to expand outreach services and as communities increasingly value experiences that support local businesses and social connections. By collaborating with independent cafes, breweries, and other such establishments, the library can reach new audiences while reinforcing its reputation as an accessible institution that serves its residents beyond its building walls.

 

Action brief

Community action brief

Convince  adult community members that by attending Books and Brews events hosted with local businesses, they will discover convenient library services, new books, and engaging library programs, which will increase library participation, strengthen community relationships, and encourage lifelong learning, because the library is a welcoming space that belongs wherever community gathers.

Staff action brief

Convince library staff that by participating in Books and Brews outreach events, the library will build stronger community ties and connect with new user groups, which will expand the library’s impact because libraries will thrive when we meet people where they are.

 

Inspiration

Although these programs center around alcohol and book clubs, they are very similar in concept in that they in some way support local businesses.

  • Books & Brew –  a Los Angeles based independently run book club that meets at breweries
  • Books and Brews 502 – a reading program through the Louisville Public Library for adults that encourages “reading books, attending library programs, and visiting participating coffee shops and breweries around town.”
  • Books + Brews Book Club – a book club through the Pitkin County Library for adults and is BYOB (Bring your own brews)

 

Guidelines and Policies

Partnership Guidelines

  • Criteria for eligible businesses
  • Rotate business partners to ensure equitable opportunity
  • Prioritize independently owned businesses within the library’s service area
  • Issue Memorandum of Understanding (MOU) to each participating business to outline responsibilities between each partner
  • Ensure library programming remains educational and noncommercial

Operational Policies

  • Follow library circulation and patron privacy policies
  • Ensure each event space is ADA accessible
  • Define staff responsibilities
  • Coordinate insurance and liability requirements if necessary

Ethical Considerations

  • Ensure inclusive programming
  • Protect patron confidentiality
  • Maintain free access to library services regardless of business purchases

Library staff, particularly those focused on outreach, should be the ones to create and further develop the guidelines for the program. The Library Director should be the final person to approve the guidelines and policies for the program to ensure that it aligns with the library’s mission.

 

Timeline for implementation

A reasonable timeline to launch this program would be between four to six months. This provides enough time for library staff to develop guidelines and policy, foster relationships with local businesses, and develop programming suitable and targeted towards adult audiences.

Phase 1: Planning (1 month)

  • Identify and connect with potential business partners
  • Develop partnership agreements
  • Create branding and promotional materials

Phase 2: Preparation (2 months)

  • Schedule pilot events
  • Train outreach staff for events
  • Coordinate themed programming
  • Confirm partnership agreements with businesses

Phase 3: Pilot Event (3  months)

  • Host pilot Book and Brews events
  • Collect attendance and library services data
  • Issue surveys and collect feedback from participants and businesses

Phase 4: Expand and Adjust

  • Increase number of events according to optimal days and times
  • Expand to additional business types when possible (bakeries, bars, etc.)
  • Continue to gather feedback from participants and businesses and adjust programs where appropriate

 

Marketing

Internal Promotion

  • Staff emails
  • Announcements in staff outreach meetings

External Promotion

  • Library website and events calendar
  • Social media (Instagram, Facebook, X)
  • Business’s social media accounts
  • Local newsletters (Council district offices, community organizations, newspapers)

The story and messaging of marketing efforts are to emphasize community connection, support for local businesses, and discovering library services outside of its walls. The tagline can be along the lines of “Brewing community one event at a time.”

 

Staff Training and Readiness

Staff should receive training on the following:

  • Bookmobile circulation technology
  • Best practices in community outreach
  • Accessibility and inclusion for library programming
  • Patron privacy on the field

Materials for training:

  • Training manual (with frequently asked questions page)
  • Training sessions for accessibility and inclusion

Outreach staff and volunteers who will be facilitating Books and Brews should all be trained. Senior outreach staff or other staff more experienced in managing library programming should be responsible for training, and should be designated accordingly as event leaders and main points of contact.

 

Evaluation and Future Expansion

Success Metrics

  • Number of attendees (especially repeated attendees)
  • Number of materials circulated
  • Social media engagement
  • Participant feedback surveys

Feedback Collection Methods

  • Staff meetings
  • Business partner feedback (formal or informal)
  • Participant feedback surveys

Although numerical data will help us see what days are best for programming, convenient locations, and desired programming, a better way to measure overall success of the program should be through positive survey feedback from participants. Positive feedback will help us adjust the type and quality programming that would be more desirable for the community.

Future opportunities for expansion can include broadening the types of host establishments, especially those serving alcohol like bars. We can also emphasize community centered programming by inviting local authors, artists, and musicians to lead programs.

 

References

Books + brews book club | pitkin county library. (n.d.). Retrieved August 2, 2026, from https://pitcolib.org/books-brews
Books & brew(Los angeles bookclub). (2026, August 30). Meetup. https://www.meetup.com/books-brew-los-angeles-bookclub/
Books and brews 502 | louisville free public library. (n.d.). Retrieved August 2, 2026, from https://www.lfpl.org/booksandbrews

Virtual Symposium: People Over Tech

Over the course of this summer, I’ve learned a lot about stretching what it means to be an information professional. Before this course, I thought of libraries and archives primarily through the lens of collections, preservation, and metadata. Because most of my graduate coursework focused on technical services, I viewed those behind-the-scenes systems as the more important parts to learn in this program. Throughout this course, I started to realize that those systems are only meaningful because they help support the people using the library/archive. Hyperlinked librarianship shifted my perspective from asking “how do we organize this information?” to asking “how will people experience this information, and how can we build connections around it?”

There are two main subjects throughout my blog that I’ve continuously returned to- emerging technologies and how these technologies could (or could not) be useful in a GLAM (Galleries, Libraries, Archives, and Museums) environment. I frequently related our coursework to my work and thinking about ways that I could incorporate these concepts into my job. 

For example, in my reflection post about hyperlinked communities, I discussed social media use in GLAM, particularly the Getty’s approach to incorporating its collections into social media posts to connect with the general public and encourage further engagement and community connection (Getty Museum). As I thought more about how I can apply this to my work, I thought about how I could apply that same logic and create themed posts that celebrate different local holidays or organizations. For example, for Halloween I’m creating an “art graveyard” post to celebrate temporary art installations that are no longer on view.

A lot of the principles that we are taught in this program is to emphasize information dissemination and collaboration with others, which are also helpful outside of the library field. However, instead of focusing on maximizing profits or production, information professionals can better measure success through relationships, trust, accessibility, and meaningful community impact. This course reminded me that our work is more than just maintaining collections but also creating opportunities for people to connect with the information and each other (Stephens, 2019). Whether that happens through programming, a social media campaign, or a project, people should feel included, informed, and inspired by what we do.

As I continue my career in art and collections, I hope to carry on these ideas by designing programming and projects that prioritize community participation over presentation. I want to continue exploring how emerging technology, social media, and collaborative partnerships can create more accessible collections that center community voices. I understand now that those technical tools (metadata, etc.) serve as a means to an end and the people we serve will always be the most important part of the work.

References

Getty Museum [@gettymuseum]. (2026, July 23). Happy Leo season! [Photograph]. Instagram. https://www.instagram.com/p/DbJxDObj34k/

Stephens, M. T. (2019). Wholehearted librarianship : finding hope, inspiration, and balance. ALA Editions.

Reflection: Wild Card (New Horizons)

Artificial Intelligence has been a hot topic for some time, and I’m glad that some of our modules have covered it. Although I have my personal opinions on it, one of the articles in our New Horizons module looked at language learning models from an information literacy perspective from Bryant University.

The university library doesn’t take any stance on being pro or anti AI. They focus more on how language learning models can act as a jumping off point for research. One of the points they mention is using AI to determine key words to use when making research inquiries and gathering information on summarized perspectives on any given topic. I am glad that they do still emphasize that anything a language learning model is not a direct substitute for human writing, as well as point out that this type of platform isn’t truly free- users are actively contributing to its development and submitting data to improve the model in exchange for access.

The CSU system, on the other hand, has an active (and recently renewed) contract with OpenAI. This multimillion-dollar contract provides a higher education version of ChatGPT to CSU students, staff, and faculty. It’s intended to provide cutting edge technologies to the university system’s population, but I personally haven’t seen much of a change in my courses. If anyone has seen a significant change during their courses or how they approach research as a result of this contract, I definitely would like to know.

AI is definitely an increasingly important technology to watch out for in present day, and it will be interesting to see how it impacts libraries and information spaces.

Reference

ChatGPT: A Library Perspectivehttps://library.bryant.edu/chatgpt-library-perspective. Accessed 30 Jul. 2026.

Rix, Kate. “California State University Renews Controversial Systemwide Contract with OpenAI.” EdSource, 21 May 2026, https://edsource.org/2026/cal-state-renews-controversial-system-wide-contract-with-openai/758919.

Reflection: New Horizons

For this reflection I read more into smart home devices. While my household hasn’t bought into a smart home device, I can see why some families opt into it. There’s a level on convenience to it that can help some free up space in their mind for more important things. Amazon Alexa even lets you add things to your cart on voice commands, making it easier to shop for things you need (Terdiman, 2018). Despite these conveniences, there is still concern with allowing a voice activated device into your home. There have been instances of privacy violations where devices have been recording users and sending reports to Google by default (Russakovskii, 2017). Although there were hotfixes issued and features disabled, it’s still concerning to me that a product went live with that issue in the first place.

Another aspect of smart home devices that concerns me is the relationships young children have with these personified devices. One of the articles I read, “Growing up with Alexa”, discussed how children who begin interacting with these devices at a young age start to develop a type of bond with it, almost like a childhood toy. The author goes on to explain that the resulting relationship places the device in between animate and inanimate- to me, it sounded like a relationship with an imaginary friend. I imagine this severely impacts childhood development and how children in the future will learn how to converse with others.

I think both issues are of concern for librarians and anyone in the information science space. Data privacy is becoming a big issue for the general public and providing resources that make our community aware of how to manage our data with the technology we use every day should be a priority. Additionally, providing youth programming that allows children to learn social skills outside of an Alexa would help mitigate these issues to the best of our professional abilities.

 

References

Daniel Terdiman. (2018, January 5). Here’s How People Say Google Home And Alexa Impact Their Lives. Fast Company. https://www.fastcompany.com/40513721/heres-how-people-say-google-home-and-alexa-impact-their-lives

Kelly, S. M. (2018, October 16). Growing up with Alexa: A child’s relationship with Amazon’s voice assistant | CNN Business. CNN. https://www.cnn.com/2018/10/16/tech/alexa-child-development

Russakovskii, A. (2017, October 10). Google is permanently nerfing all Home Minis because mine spied on everything I said 24/7 [Update x2]. Android Police. https://www.androidpolice.com/2017/10/10/google-nerfing-home-minis-mine-spied-everything-said-247/

Reflection: Hyperlinked Environments

For this blog post I focused on the hyperlinked environments in the Galleries, Libraries, Archives, and Museums (aka GLAM) space. As spaces that increasingly desire to involve the community as much as possible, one of the major ways that institutions do this is through their social media.

Social media can allow many GLAM institutions to connect with a wider scope of audiences outside of their direct community. One of my favorite GLAM social media accounts is the Getty’s. They have an astrology series where they post at the start of every zodiac season. They utilize a popular topic (astrology) and use it as a means to connect objects in their collection to the topic. For example, this post is dedicated to Leo season, which begins July 23rd to August 22nd; they include several lion related elements from their collections on the post and cite each one for reference. This strategy mirrors the one the Met uses where they tie in their collection and base their social media on the interests of the general public (Titlow, 2016). I think that following social media trends and topics can help GLAM institutions encourage engagement on their accounts, which hopefully translate to more active patrons or visitors.

One thing that was highlighted in these articles was the need to stay digitally relevant and maintaining a significant presence online. Although some people may doubt that some visitors are truly appreciating the art they post on Instagram, it does positively reflect attendance numbers to a number of institutions (Daily Bruin Staff, 2016). Hopefully some can look through the superficiality of posting about an exhibit and instead meaningfully engage with it.

References

Daily Bruin Staff. (2016, January 20). The impact of social media on museums, art. Daily Bruin. https://dailybruin.com/2016/01/20/the-impact-of-social-media-on-museums-art

Getty Museum [@gettymuseum]. (2026, July 23). Happy Leo season! [Photograph]. Instagram. https://www.instagram.com/p/DbJxDObj34k/

Titlow, J. P. (2016, February 29). How A 145-Year-Old Art Museum Stays Relevant In The Smartphone Age. Fast Company. https://www.fastcompany.com/3057236/how-a-145-year-old-art-museum-stays-relevant-in-the-smartphone-age

Reflection: Hyperlinked Communities

This module on Hyperlinked Communities talked about fostering and creating connections within your community to encourage people to view the library as a facilitator of discussion, community, and resource sharing. One of the articles talked about the influence of BookTok on libraries and bookstores in general and provided some great insight on connecting with patrons in order to anticipate and plan for new acquisitions and curation. For example, librarians have noticed more students have started going to the library to read books that have recently gone viral (Jensen, 2022).

I think social media has been a real boon for libraries, at least in my corner of the Internet. I personally have not been super active in the BookTok space, but I have read several books because they were trending or recommended by a book influencer that I follow. I haven’t been super disappointed with any of those reads yet, but that may be because I’m pretty picky with what I choose to read.

Social media in general has allowed libraries to engage with audiences in new ways. One cool TikTok I’d like to share with you all is one from LAPL where their map librarian showcased one of the oldest maps in the library’s collection. It is one of their most popular videos on the account, and I think it spoke to people’s curiosities of LA history, archives, and education on niche content. Archived maps aren’t something that the average library patron will likely seek out, but knowing that is a part of library holdings can make one curious about what other types of local history and programs that the library can offer to further expand their educational horizons.

Another method of accessibility and reach in one of the readings are bookmobiles, which provide library materials at new locations that a standard library may not be able to provide (Lauersen, 2025). Bookmobiles are great at providing accessibility and proximity to library services for rural areas as well as those with large populations who would otherwise struggle to travel to the library. The bookmobile not only provides materials but also expertise from knowledgeable library staff on materials and other library services.

It reminded me of a game I recently played called Tiny Bookshop, which is essentially a bookmobile. You play as a mobile bookstore owner who has recently moved to your late grandmother’s seaside village. Once you open shop, you interact with the townspeople and recommend them books based on their genre preferences and other requests. One thing that’s emphasized more than the financial aspect of running the bookstore is the growing relationships you have between yourself and the townspeople as you become more involved in the community. It’s a great example of what a hyperlinked library would look like in rural areas that would otherwise be library-less; the townspeople can get the materials they need while the player becomes a facilitator of community.

 

References

Jensen, K. (2022, February 10). As seen on booktok: Inspiring young readers, tiktok is a boon for books. School Library Journal. https://www.slj.com/story/as-seen-on-booktok-inspiring-young-readers-tiktok-is-a-boon-for-books-libraries
Lauersen, C. (2025, February 5). The necessary nearness – an ode to bookmobiles. The Library Lab. https://christianlauersen.net/2025/02/05/the-necessary-nearness-and-ode-to-bookmobiles/

Los Angeles Public Library [@lapubliclibrary]. (2024, July 9). It’s one of our oldest maps and favorite places! Raise your hand if you’ve been to Olvera Street #losangelespubliclibrary [Video]. Tiktok. https://www.tiktok.com/@lapubliclibrary/video/7389776363164585246

Assignment X: Hyperlinked Communities

For Assignment X I was most interested in looking into hyperlinked communities and the ways the library can expand upon their services in order to create more access points for community members. This article by Laura Warner – “Revolutionizing Public Libraries”– stood out to me in particular. In the article, Warner discusses the benefits of library kiosks and how they have increased accessibility to library materials in rapidly growing Canadian cities. She encourages the installation in more places, including grocery stores, public transit stops, and community centers to further meet the demand of growing populations.

This theme stood out to me the most because it’s one of the most applicable in any information organization. There is always an opportunity to expand services for communities. In Chapter 5 of Wholehearted Librarianship by Prof. Stephens, for example, he discusses expanded check out services Gwinnett County libraries with self-service during library off hours. This service expanded library hours and access for those that wanted to access library materials or space before and after normal operating hours. Both examples showed different aspects of this idea presented and emphasized in this course that has really stuck with me: meeting people where they are.

I do wonder how this theme of increasing linkages with the community can continue with increased library cuts. My local library system has very limited hours due to staffing and a lack of funding since the pandemic. For example, the main library branch is closed on Sundays, Mondays, and closes before 6 PM most other nights. Many patrons who are only able to visit after work hours may have to rush to the library to get physical materials or resort to relying only on digital resources. There may be further funding cuts to the library system due to the city’s budget deficit. If libraries are expected to run on a small percentage of a municipality’s budget, how would they be able to create or strengthen linkages with the community they serve?

In my own work at an arts nonprofit, I’ve noticed a decline in attendance for our events. I’m wondering if applying this idea of meeting people where they are would help increase our visibility and our services to more areas that are in need of art programs. However, we only have seven full-time staff members, each with their own departmental responsibilities and programs we run. I wonder if our types of outreach should expand similarly to create a more hyperlinked relationship between the community we serve and us.

In practice, I envision libraries finding a way to balance increasing service delivery in new ways while balancing service restrictions due to funding. I would like to look further into how (or if) my local library plans to create more access points for community members, and how they will be able to provide services to people where they are.

References

Donegan, J. (2026, February 18). Cash-strapped Long Beach warns of looming cuts as it projects deficit up to $80 million next year. Long Beach Post News. https://lbpost.com/news/long-beach-budget-cuts-deficit-city-spending/
Stephens, M. T. (2019). Wholehearted librarianship : finding hope, inspiration, and balance. ALA Editions.

Warner, L. (2024, January 17). Revolutionizing public libraries: Three ways that alternative service delivery strategies can meet…. Medium. https://medium.com/@lauracwarner/revolutionizing-public-libraries-ff7fed3d12c5

Introduction

Hi everyone.

My name is Jeanne and I’m approaching my final year in the MLIS program. I’m aiming to also complete the Digital Asset Management Certificate program as well, pending the completion of a couple more classes.
I first got into this field in community college when I went through my school’s Library Technician program. I did an internship in the program to decide whether or not I would want to pursue a Master’s degree, and I’ve been studying LIS since. Now, I manage my organization’s intern program, including the same program I interned in.
I’m excited to take this course this summer because a lot of my work is digital. My organization is an arts nonprofit and I manage the art collection and archive; although some of my files are physical, a majority of them are digitized or born-digital. I think this class will give me a better understanding of the GLAM space in a digital setting as well as ways I can improve my current workflow.
Outside of school, I love to knit and crochet as well as travel. So far I’ve only gone to Cancun this year, but later this year I’ll be going to Edinburgh and hopefully a couple US cities. Last year I went to Fiji, so hoping to visit more tropical locations in the next few years.