Inspiration Report

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Libraries are utilitarian in nature. Yet, library services and technological advances alone are not useful; they are each simply a means of disseminating information and knowledge, preserving records, and offering and maintaining quality erudite and social activities within our culture. Our individual experiences with library services and technology give them value, and they are only truly useful when people utilize them. Participatory Service describes a service model for libraries that embraces transparency, communication, and engagement with the community. It seeks to integrate patron ideas into library development by involving the community in the dreaming, planning, and reviewing of library services (Stephens, 2024). A library operating with a Participatory Service model allows the library user to determine how the library is used primarily. As such, many libraries have embraced allowing their patrons to determine their technological investments and the types of technology services they offer, prioritizing technology engagement over advancement for advancement’s sake and empowering library patrons to create, support, and develop library experiences of their own making.

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