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Reflection on Hyperlinked Communities

the Social Responsibilities Round Table image
Illustration of the Social Responsibilities Round Table (SRRT)

A Free and Open Library

Two subjects stood out to me the most in this module: the need for librarians to adopt an equitable and open-minded attitude in serving their community, and how libraries can be an encouraging space for patrons to thrive (Garcia-Febo, 2018; Hasan, 2022). The subjects reminded me of previous courses that I took, which focused on social justice and the need for libraries to be more equitable areas for patrons to thrive in a culturally aware environment. (Kostelecky et al., 2023). Because of this experience in those courses, I realized that providing such a free and open space for many patrons to thrive in a non-judgmental environment not only aids in the mental well-being of patrons but also prevents various formerly incarcerated individuals from reentering the justice system under new charges (Fleary et al., 2022; Kriegel et al., 2023). Additionally, it is not just the books in a library that contribute to the mental well-being of patrons, especially those who are formerly incarcerated, but also the extensive programming that helps patrons thrive in a place that values their privacy (Blair, 2020; Ringrose, 2020). By providing an equitable and non-judgmental environment for patrons to thrive, libraries enable their community to flourish mentally and physically, thanks to a space that caters to them, respects their privacy, and offers more than just books (Jordan-Makely et al., 2022; Kostelecky et al., 2023; Schmidt, 2013).

collage of subjects surrounding the discussion of libraries in politics in 2025
Collage made by Hannah Weinberg for the American Libraries Magazine

Creating More Access

Several methods are available to ensure that both librarians and libraries foster a free and non-judgmental environment. One approach is to continually train librarians on how to become more empathetic and understanding of the diverse cultural and age backgrounds within their community (Kostelecky et al., 2023). This can be achieved by promoting diverse reading materials for the community, adopting a patient and loving mindset, and implementing programming that ensures all patrons are treated as freely and equitably as possible (Clarke & Schoonmaker, 2020; Kostelecky et al., 2023). One more method can include allowing and encouraging the privacy of all patrons involved in the library space, as many rely upon it to be a free space to recover from the struggles of the world, and some, like many immigrants, need the library to aid them in prospering from the persecution they face (ALA, 2006; Barboza, 2025; Van Hyning et al., 2023). Making the library as accessible and friendly as possible is an essential step in ensuring the mental well-being of a library’s community and promoting social equity as much as possible, especially in a contentious era such as the 2020s (Barboza, 2025; Kostelecky et al., 2023).

References

ALA. (2006, July 7). Privacy: An interpretation of the Library Bill of Rights. American Library Association. https://www.ala.org/advocacy/intfreedom/librarybill/interpretations/privacy

Barboza, T. (2025, February 27). Where can L.A. immigrants go for help under Trump? Try the public library. Los Angeles Times. https://www.latimes.com/california/story/2025-02-27/immigrants-resources-help-los-angeles-public-library

Blair, T. (2020, July 24). The healing power of books: Using reading to address social and emotional needs. Gale Blog: Library & Educator News | K12, Academic & Public. https://blog.gale.com/the-healing-power-of-books/

Clarke, R. I., & Schoonmaker, S. (2020). Metadata for diversity: Identification and implications of potential access points for diverse library resources. Journal of Documentation, 76(1), 173–196. https://doi.org/10.1108/JD-01-2019-0003

Fleary, S. A., Gonçalves, C., Joseph, P. L., & Baker, D. M. (2022). Census tract demographics associated with libraries’ social, economic, and health-related programming. International Journal of Environmental Research and Public Health, 19(11), 6598. https://doi.org/10.3390/ijerph19116598

Garcia-Febo, L. (2018, November 1). Serving with love. American Libraries Magazine. https://americanlibrariesmagazine.org/2018/11/01/serving-with-love/

Hasan, T. N. (2022, October 20). ‘Free, non-judgemental, accessible’: How your local library is a sanctuary of health and wellness. SBS Language. https://www.sbs.com.au/language/bangla/en/article/free-nonjudgmental-and-accessible-how-your-local-library-is-a-sanctuary-of-health-and-wellness/t15blzsi9

Jordan-Makely, C., Austin, J., & Brammer, C. (2022). Growing services: How libraries outside of prisons create access to information for incarcerated people. Library Journal, LLC, 147(8). https://link.gale.com/apps/doc/A712725110/GRNR?sid=summon&u=csusj

Kostelecky, S. R., Townsend, L., & Hurley, D. A. (Eds.). (2023). Hopeful visions, practical actions: Cultural humility in library work. American Library Association. http://ebookcentral.proquest.com/lib/sjsu/detail.action?docID=30698431

Kriegel, L. S., Barrenger, S. L., & Henwood, B. F. (2023). Public space as a potential resource during reentry for formerly incarcerated people with serious mental illnesses. Health & Place, 84, 103133. https://doi.org/10.1016/j.healthplace.2023.103133

Ringrose, K. (2020). Libraries & reentry: The importance of public spaces, technologies, and community to formerly incarcerated patrons. American Library Association, 7, 1–16.

Schmidt, A. (2013). Focus on people, not tools. Library Journal, 138(10), 32–33.

Van Hyning, V., Olmeda, S., James, R., Boyington, E., & Bibeault, B. (2023). Rewriting the American Library Association Standards for Library Services for the Incarcerated or Detained. Journal of Intellectual Freedom & Privacy, 8(2), 9–12.

2 Comments

  • Camillia T

    Hi Miguel,

    I agree with all the points you bring up. We must provide equitable services to all individuals that enter the library, regardless of race, ethnicity, gender, or socioeconomical background. In the two public library systems that I have worked at, we always had homeless people come in and utilize the library’s facilities and services. When I was younger, I was always told that all homeless people were addicts. However, working at a library, most were homeless because they could no longer afford the cost of living. Other reasons why they were homeless is because they could not work due to a disability. While a lot of patrons would tend to avoid them, they were some of the nicest people to talk to and the sterotype that they were all bad people, addicted to drugs, is incorrect.

    • Miguel Ruiz

      Hi Camila,

      I agree, and we, as future library professionals, need to emphasize the importance of having both a culturally aware perspective and an empathetic mindset. It is not only necessary to increase the satisfaction factor of patron transactions, but it is also necessary to benefit the community and environment around us by acknowledging the patron’s perspective. I think your example of those experiencing homelessness in the library is a prime reason why librarians and staff should try to undermine implicit biases when it comes to serving others.

      Thanks

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