Tag Archives: librarianship

The Hyperlinked Era, Chelsea’s Version (Virtual Symposium)

As I look back on my journey through this course, I am surprised by how much my understanding of libraries has transformed. What began as a child, a simple appreciation for books and quiet study spaces, has evolved into a deep recognition of libraries as dynamic ecosystems of learning, empathy, and connection. Each of my blog reflections represents a different strand of this interconnected web. Together, they form a picture of what the modern library truly is: a living, breathing network of people, stories, and possibilities.

Relationships psychology concept abstract illustration with couple human heads silhouettes isolated on white background. Vector eps 10 illustration
Photo from Getty Images. (2023, May 3). Accessed via Unsplash. https://unsplash.com/illustrations/relationships-psychology-concept-abstract-illustration-with-couple-human-heads-silhouettes-isolated-on-white-background-vector-eps-10-illustration-4SIwBlKD8JA

In From Stacks to Stars: Exploring the Library’s Expanding Universe, I began to see libraries not just as repositories, but as responders, or places attuned to the evolving needs of their communities. From libraries lending telescopes to offering social support like diapers or literacy programs, I saw that the library’s power lies in how it serves the community. I really resonated with Casey and Savastinuk’s (2007) vision of Library 2.0, or participatory, ever-changing, and rooted in user voices. This realization marked a shift in my thinking from seeing libraries as static institutions to understanding them as collaborative networks of care.

Later on in The Library Reimagined: A Hyperlinked Environment for Growth and Discovery, I deepened my understanding of Library 2.0 by exploring how design and space shape human experience. Drawing on Skot-Hansen’s (2017) framework, I began to view the library as a constellation of inspirational, learning, meeting, and performative spaces. The example of Memphis’s Cloud901 studio revealed that when libraries blend technology and human connection, they empower people to create culture, not just consume it (Grant, 2021). This insight helped me see that every library space, whether physical or digital, is part of a larger hyperlinked environment, one where creativity and collaboration thrive.

a piece of cardboard with writing on it
Photo from Zaric, M. (2022, June 3). Accessed via Unsplash. https://unsplash.com/photos/a-piece-of-cardboard-with-writing-on-it-9iFxTVTiKag

My post on The Next Chapter of Librarianship: Caring for the Whole Person brought me to another facet of the hyperlinked library, or what it means to serve the whole person. The Salt Lake City Public Library’s integration of social work services reminded me that libraries are often the last truly open, public spaces where everyone belongs (Harkins, 2023). Through this example, I began to understand librarianship as both humanistic and hyperlinked, a practice grounded in empathy, equity, and connection. My personal experiences, from being a student who found refuge in the library to now leading storytime, have affirmed this vision. Libraries have always been my home, but now I see them as homes for humankind.

People admire a large globe in a grand library
Photo from Hunko, A. (2025, August 20). Accessed via Unsplash. https://unsplash.com/photos/people-admire-a-large-globe-in-a-grand-library-B69I5gPsias

I then found Magic in Every Story when I reconnected with the emotional heart of librarianship: storytelling. Stories are how we make meaning of the world, and libraries are the vessels that carry them. Through concepts like Bishop’s (1990) “mirrors and windows” and the Human Library model (Wentz, 2013), I saw that storytelling is an act of empathy and empowerment. Libraries today don’t just keep stories, they make and share them. This understanding reminded me that every user, every voice, and every narrative has a place in the library’s ongoing story.

Finally, in The Library of Everything: Exploring Infinite Learning in Modern Spaces, I explored how libraries are becoming platforms for lifelong learning and creativity. Whether through makerspaces, flipped learning models, or self-directed discovery, libraries embody Stephens’ (2014) concept of infinite learning, spaces where curiosity never ends. My childhood memory of learning piano from a borrowed book symbolizes this perfectly, since the library is an open invitation to learn, explore, and grow without boundaries.

group of readers with books in hands characters vector illustration design
Photo from Getty Images. (2023, April 23). Accessed via Unsplash. https://unsplash.com/illustrations/group-of-readers-with-books-in-hands-characters-vector-illustration-design-ERW1nBerH-w

Across all these reflections, a clear theme emerges in that the library is no longer just a place, but it is a relationship. It is where empathy meets innovation, where stories meet technology, and where communities meet possibility. My vision for the future of librarianship is one where libraries continue to evolve as hyperlinked networks of care. As I move forward in my career, I carry with me a commitment to being both a humanistic and a hyperlinked librarian, or one who leads with empathy, listens deeply, and designs services that reflect the diverse lives of the people I serve. Libraries have always been about connection, but now I understand that connection itself is the service.

the word together spelled with scrabble tiles on a wooden surface
Photo from Ling App. (2023, January 12). Accessed via Unsplash. https://unsplash.com/photos/the-word-together-spelled-with-scrabble-tiles-on-a-wooden-surface-qo455fyS_Vw

References

Bishop, R. S. (1990). Mirrors, windows, and sliding glass doors. Perspectives: Choosing and Using Books for the Classroom, 6(3). https://readteachwrite.com/wp-content/uploads/2019/04/mirrors-windows-and-sliding-glass-doors.pdf 

Casey, M. E., & Savastinuk, L. C. (2007). Library 2.0: A guide to participatory library service. Information Today. 

Grant, R. (2021, November). How memphis created the nation’s most innovative public library. Smithsonian Magazine.  https://www.dropbox.com/scl/fi/3g4juvioz86g1m2uj529i/How-Memphis-Created-the-Nation-s-Most-Innovative-Public-Library-Innovation-Smithsonian-Magazine.pdf?rlkey=25yzrxk37civvks7bg6hwaafs&e=1&dl=0 

Harkins, P. (2023, June 20). Salt Lake City downtown library’s new social worker has already helped thousands. The Salt Lake Tribune. https://www.sltrib.com/news/2023/06/20/salt-lake-city-downtown-librarys/ 

Skot-Hansen, D. (2017, August). Library development: From collection to connection. University of Copenhagen. 

Stephens, M. (2014, November 26). Y Library? Making the case for the library as space for infinite learning. https://www.dropbox.com/scl/fi/4zt1yliwb2ffzr8euix2p/YLibraryInfiniteLearning.pdf?rlkey=m0v6lkd43ufilkp5aktawhlpr&e=1&dl=0

Stephens, M. (2019). Wholehearted librarianship: Finding hope, inspiration, and balance. ALA Editions.

Wentz, E. (2013, April 26). The human library: Sharing the community with itself. Public Libraries Online. https://publiclibrariesonline.org/2013/04/human_librar/

Western Governors University. (2020, July 21). What is humanistic learning theory in education? https://www.wgu.edu/blog/what-humanistic-learning-theory-education2007.html

The Next Chapter of Librarianship: Caring for the Whole Person (Reflection Blog Post #3)

Libraries today are living ecosystems, or places where stories, people, and possibilities intersect. Librarianship is at its best when it takes a humanistic approach, one that values people within their unique social and cultural contexts. When we lead with empathy and cultural awareness, we create spaces that inform and empower. This idea echoes humanistic learning theory, which focuses on the growth of the whole individual, meaning the emotional, social, and intellectual sides of learning, not just academic success (Western Governors University, 2020).

Stephens (2019) takes this further with his idea of the hyperlinked library: a model that stretches far beyond the library’s walls to connect with people wherever they are. It is a vision of librarianship that is human, open, and deeply connected to community life. When we look at this model through a global and equity-focused lens, the library becomes more than a place of access; it becomes a model of cultural responsiveness, where librarians actively listen, adapt, and design services that reflect the diverse experiences of the people they serve.

We are seeing this vision come to life in places like the Salt Lake City Public Library, where a new model of librarianship is taking shape. In late 2023, the downtown branch hired its first licensed clinical social worker, Nicole Campolucci, as a social services coordinator (Harkins, 2023). Just like other library employees, Campolucci meets human needs, but in a scope that goes beyond traditional library services. From helping patrons sign up for EBT and access housing resources to offering crisis intervention and mental health support, Campolucci is helping bridge the gap between library services and social services (Harkins).

(Leah Hogsten | The Salt Lake Tribune) Nicole Campolucci, right, helps a woman experiencing homelessness with her Section 8 housing paperwork in the Salt Lake City Library, June 12, 2023. Campolucci is a licensed clinical social worker, and helps connect people experiencing homelessness with available resources.

This approach reflects a growing recognition that libraries are among the last truly free, third spaces because they welcome everyone, regardless of circumstance. By integrating social work into the fabric of library life, Salt Lake City is reimagining what it means to serve the community as connectors, advocates, and partners in well-being. It is a powerful example of what happens when librarianship evolves to treat the whole person.

For me, these new models of librarianship are more than just things I am reading about in class, they are personal. I grew up in my local library, first sitting cross-legged at storytime and later, as a first-generation, low-income student at the University of Southern California, finding refuge among its shelves. When I felt out of place, the library grounded me by connecting me to tutoring, quiet study spaces, and a sense of belonging. Now, standing where I once sat, reading to children as the employee leading storytime, I am reminded daily of the library’s power to transform lives.

The humanistic and hyperlinked models reflect what I have experienced in libraries as spaces of connection, care, and growth. Initiatives like the Salt Lake City Public Library’s addition of a social worker show what it means to serve the whole person, or recognizing that information needs are intertwined with emotional, social, and economic realities.

My goal moving forward is to continue breaking down barriers to access and belonging. I strive to be both a hyperlinked librarian and a humanistic one who leads with empathy and care. Ultimately, librarianship is not just about connecting people to information, but it is about connecting them to possibility.

Before leaving this post, I ask that you think about a time when a library made a difference in your life. What did that moment look like, and how did it shape your connection to your community? Then if you are comfortable, share your story in the comments! I would love to hear how libraries have supported your growth and sense of belonging.

Remember:

Taken from Hafuboti. (n.d.). https://www.hafuboti.com/lafelibrary/.

References:

Harkins, P. (2023, June 20). Salt Lake City downtown library’s new social worker has already helped thousands. The Salt Lake Tribune. https://www.sltrib.com/news/2023/06/20/salt-lake-city-downtown-librarys/ 

Stephens, M. (2019). Wholehearted librarianship: Finding hope, inspiration, and balance. ALA Editions.

Western Governors University. (2020, July 21). What is humanistic learning theory in education? https://www.wgu.edu/blog/what-humanistic-learning-theory-education2007.html

The Library Reimagined: A Hyperlinked Environment for Growth and Discovery (Reflection Blog #2)

The modern library has undergone a profound transformation. Once seen merely as a warehouse for books, it has now evolved into a vibrant, dynamic space that fosters connections between people, ideas, and information. The library of today is no longer just about passive consumption; it is an interactive ecosystem that encourages engagement, creativity, and collaboration. This shift is beautifully captured by Skot-Hansen (2017), who outlines the concept of four key spaces that shape a modern library: the inspirational space, where personal growth and reflection take place; the learning space, which encourages discovery and education; the meeting space, designed for collaboration and community-building; and the performative space, where creativity and innovation come to life.

The 4 Spaces Model taken directly from: Skot-Hansen, D. (2017, August). Library development: From collection to connection. University of Copenhagen.

Together, these spaces form what can be described as a hyperlinked environment, or interconnected world, where individuals are able to engage with a diverse range of information, experiences, and people. This concept is more than just a buzzword in library science; it represents a fundamental shift in how we learn and interact with the world around us. A hyperlinked environment fosters active participation, allowing individuals to both absorb knowledge and contribute their own insights. In such an environment, learning becomes a dynamic, co-creative process that drives cultural growth and collective development.

Take, for example, the Benjamin L. Hooks Central Library in Memphis, Tennessee. This institution is a shining example of how a library can foster a hyperlinked community. The library’s Cloud901 recording studio offers teenagers the opportunity to record music, produce films, and engage with the digital arts in a meaningful way (Grant, 2021). Here, technology plays a key role in providing access to state-of-the-art tools for creation. However, the real power of Cloud901 lies not just in the technology itself, but in the relationships and connections that it facilitates. Teenagers are not simply consuming content; instead, they are actively contributing to the creation of culture and community.

Cloud 901. Taken directly from Grant, R. (2021, November). How memphis created the nation’s most innovative public library. Smithsonian Magazine.

In a hyperlinked environment like this, technology serves as a bridge rather than an isolating force. It is not just about the tools that users have access to, but the way those tools enable new connections and interactions. Every project created in Cloud901 adds a new link to the larger web of community learning. Librarians here are mentors guiding young people to connect with each other, their communities, and the world of ideas. The space becomes an active conduit for collaboration, co-creation, and shared growth.

The concept of hyperlinked environments signals a shift in how we think about education and community engagement. Libraries, once thought of as quiet, solitary spaces, are now at the heart of a vibrant, participatory culture where individuals are both consumers and creators of knowledge. The example of Cloud901 shows us that when technology and human connection are thoughtfully integrated, powerful things can happen.

As we move forward, it is important for libraries and other community spaces to continue embracing the idea of the hyperlinked environment. Whether you are a librarian, educator, or learner, we all have a role to play in building these networks of connection. So, what is your next link? How can you contribute to this interconnected web of creativity and learning in your community?

References:

Grant, R. (2021, November). How memphis created the nation’s most innovative public library. Smithsonian Magazine.  https://www.dropbox.com/scl/fi/3g4juvioz86g1m2uj529i/How-Memphis-Created-the-Nation-s-Most-Innovative-Public-Library-Innovation-Smithsonian-Magazine.pdf?rlkey=25yzrxk37civvks7bg6hwaafs&e=1&dl=0 

Skot-Hansen, D. (2017, August). Library development: From collection to connection. University of Copenhagen.

Stacks to Stars: Exploring the Library’s Expanding Universe (Reflection Blog #1)

Today’s libraries serve to meet the needs of all members of their communities, a mission that extends far beyond simply housing books or maintaining databases. The Palm Springs Public Library, for example, partners with Baby2Baby to provide free diapers, wipes, detergent, food, and toiletries to families in need throughout the Coachella Valley. Meanwhile, the nearby Rancho Mirage Library offers telescopes for checkout, encouraging patrons to explore the night skies over nearby Joshua Tree National Park, and the Cathedral City Library hosts literacy classes that empower adults to pursue education and opportunity.

At first glance, these programs may not seem like “library work,” but they embody the evolving philosophy of what a library is and can be. The Palm Springs Public Library’s current renovation of creating a new library to inspire creativity, collaboration, and innovation reflects this shift. Interestingly, this transformation is not about adding more square footage, but about reimagining space: scaling back physical collections to make room for connection, creation, and learning in new forms.

Taken directly from: Warren, J. (2024). Library retrofit, renovation, and expansion. Engage Palm Springs. https://engagepalmsprings.com/library-retrofit-renovation-and-expansion/widgets/80294/photos/20467

This evolution aligns with the concept of Library 2.0, which Michael Casey and Laura Savastinuk (2007) describe as a model that “encourages constant and purposeful change” and invites user input in the creation of services they actually want. The heart of Library 2.0 lies in responsiveness by listening to community voices, experimenting with new ideas, and building services collaboratively. What we are witnessing in Palm Springs is not the decline of books, but the rise of a participatory culture within the library.
Similarly, the idea of hyperlinked communities, as articulated by Michael Stephens (2016), envisions libraries as nodes in a web of human connection open, participatory, and deeply responsive to the needs of their communities. Hyperlinked libraries use technology and empathy to bridge gaps, foster inclusion, and empower individuals to share knowledge. When a library connects families with diapers, learners with literacy, or stargazers with telescopes, it becomes a living network of support and discovery.

As an emerging information professional, I find this transformation inspiring. It challenges me to think beyond traditional roles and to see libraries as ecosystems of care and creativity, or places where technology, empathy, and community intersect. The libraries of today (and tomorrow) are not simply repositories of information; they are platforms for human potential.

In the spirit of the hyperlinked community, I invite readers to reflect: where do you see these principles in action within your own community? Which programs blur the line between service, learning, and connection? By identifying and sharing these examples, we actively participate in the ongoing dialogue that keeps libraries vibrant and responsive!

References:

Casey, M. E., & Savastinuk, L. C. (2007). Library 2.0: A guide to participatory library service. Information Today.

Stephens, M. (2016). The heart of librarianship. ALA Editions.