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Thoughts about the The Hyperlinked Library Model

I worked my way through all of the readings from Module Three, The Hyperlinked Library Model.  I really connected with some of them and some of them I struggled to find the thread that would illuminate the author’s/’ view of the Hyperlinked Library.  I also struggled, initially, to see how Library 2.0 and the Hyperlinked Library are different.

I believe I’ve figured out that the idea of Library 2.0 has more to do with the participation of the users in the information seeking and creating process and the Hyperlinked Library has more to do with the way the organization functions internally and how its structure can interact with users externally to better serve them.  Library 2.0 says, let’s invite the users, see what they have to say. They Hyperlinked Library Model says, we can create networks to solve problems and find information; we don’t have to stick to the old way of being gatekeepers of information. Let’s see who can help and let’s create a partnership within or without our organization to find solutions or to create something new.

Libraries following the Hyperlinked Model have shifted their focus to the user.  I found Denning’s (2015) five questions for libraries helped me make the abstract idea of a “Hyperlinked Library Model” much more concrete and actionable:

  • How can we delight our users?
  • How can we manage the library to enable continuous innovation?
  • What will make things better, fast, cheaper, more mobile, more convenient, or more personalized for our users?
  • What needs could libraries meet that users haven’t even thought of yet?
  • What are the things that libraries are currently doing that users already love?

These questions turn the libraries’ goals outward, so that you’re not looking at what’s best for the organization, but what’s best for the users who make the library a vital part of the community?  It’s the connections and partnerships and learning that is created by asking the questions posed by Denning (2015).

I don’t currently work in a library, but even in the organization where I currently work, these questions and their answers provide insight into changes that need to be made but also leave space to continue doing what is working for the organization and its users or clients.


Denning, S. (2015, April 28).  Do we need libraries? Forbes. Retrieved from

“Allow myself…to introduce myself”

image of Nikki at Crater LakeI’m Nikki, and I am beginning my third term at the iSchool.  I am a working mother to two boys, four and nine years old, and I live with my husband and kiddos in Portland, OR, after having moved here from Los Angeles about eight years ago.

I have undergraduate and graduate degrees in Germanic languages and historical linguistics. I love language and learning languages, and I spent time living abroad in Scandinavia and Iceland during and after my college studies.  I have no Scandinavian or German heritage; my interests in these languages and cultures came about because I took high school French and German and then just continued taking language and linguistics classes through college. I try to maintain my language skills through reading online newspapers and listening to online radio and social media, but I feel like I’m fighting a losing battle.

I have worked in universities my entire post-graduate career.  I have been an assistant to a neurologist, a department manager in a college of education, an administrative analyst in institutional research, and I currently work at a labor center assisting faculty with their classes and research.  My work experience has revolved around helping people, from making copies and assisting students with registration to maintaining databases and creating and managing surveys. I enjoy and am good at working with others to support their goals and help them find solutions. In fact, I find my job to be the most interesting and satisfying when there is a problem that requires creativity or research to solve.

I started the SJSU program with the public librarianship pathway in mind, but after a few semesters of getting to know other people in the program and reading more about information professions I have started to consider other options, such as digital librarianship, academic librarianship, and web design.

Despite juggling parenthood, work, and school, I have found the lectures and readings for my courses to be very engaging in this program, and I look forward to learning more about emerging technology and how to cultivate my curiosity to make me a better information professional.

When I’m not studying or working, I like to be outside with my family, riding bikes and hiking in and around Portland.

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