Thoughts about the The Hyperlinked Library Model
I worked my way through all of the readings from Module Three, The Hyperlinked Library Model. I really connected with some of them and some of them I struggled to find the thread that would illuminate the author’s/’ view of the Hyperlinked Library. I also struggled, initially, to see how Library 2.0 and the Hyperlinked Library are different.
I believe I’ve figured out that the idea of Library 2.0 has more to do with the participation of the users in the information seeking and creating process and the Hyperlinked Library has more to do with the way the organization functions internally and how its structure can interact with users externally to better serve them. Library 2.0 says, let’s invite the users, see what they have to say. They Hyperlinked Library Model says, we can create networks to solve problems and find information; we don’t have to stick to the old way of being gatekeepers of information. Let’s see who can help and let’s create a partnership within or without our organization to find solutions or to create something new.
Libraries following the Hyperlinked Model have shifted their focus to the user. I found Denning’s (2015) five questions for libraries helped me make the abstract idea of a “Hyperlinked Library Model” much more concrete and actionable:
- How can we delight our users?
- How can we manage the library to enable continuous innovation?
- What will make things better, fast, cheaper, more mobile, more convenient, or more personalized for our users?
- What needs could libraries meet that users haven’t even thought of yet?
- What are the things that libraries are currently doing that users already love?
These questions turn the libraries’ goals outward, so that you’re not looking at what’s best for the organization, but what’s best for the users who make the library a vital part of the community? It’s the connections and partnerships and learning that is created by asking the questions posed by Denning (2015).
I don’t currently work in a library, but even in the organization where I currently work, these questions and their answers provide insight into changes that need to be made but also leave space to continue doing what is working for the organization and its users or clients.
Denning, S. (2015, April 28). Do we need libraries? Forbes. Retrieved from https://www.forbes.com/sites/stevedenning/2015/04/28/do-we-need-libraries/