Month: October 2025

Reflection Blog: New Models

Creativity, Connection & the Future of User Experience

Libraries have long been trusted as safe, reliable, and welcoming places — cornerstones of their communities where everyone belongs. But today, they’re becoming something much more dynamic. Across North America, libraries are evolving into vibrant, creative spaces that nurture curiosity, care, and connection. They’re no longer just repositories of information, but catalysts for imagination and community resilience.

As Klinenberg (2018) reminds us, libraries serve as vital social infrastructure — places that help communities not just survive, but thrive. In an era when public institutions face growing political and financial pressure, libraries continue to stand for openness, inclusion, and learning for all. Their strength lies in their ability to adapt: to listen deeply, to experiment bravely, and to reimagine what it means to serve.

This spirit of transformation begins with curiosity and the desire to explore new ideas, engage diverse voices, and design experiences that feel both personal and shared. It’s this curiosity-driven approach that redefines the library’s purpose for the next generation.

Curiosity at the Core

Anythink Libraries offer a powerful model for what transformation can look like when curiosity becomes the compass. Instead of simply adding technology or trendy programs, Anythink has reimagined the entire library experience — from how staff engage with patrons to how spaces invite exploration. Their strategic plan centers on human experience, creative experimentation, and empathy-driven service.

This approach reflects what Stephens (2019) calls a hygge state of mind — an atmosphere that feels warm, meaningful, and deeply human. Anythink has reshaped what a library can feel like, offering an experience that sparks imagination as much as it provides information.

Transformation rooted in creativity and user experience should guide the future of library service. The work ahead isn’t just about resources — it’s about relationships. It’s about building spaces where curiosity drives connection and where innovation grows from care.

Libraries Show Up in Unexpected Ways

Today’s libraries are increasingly mobile, digital, and community-centered — meeting people where they are, not waiting for them to walk through the door. The Sacramento Rolling Library Train brings books, Wi-Fi, and learning opportunities directly to commuters, transforming a train into a hub for discovery. Meanwhile, the New York Public Library’s Insta Novels project turned Instagram Stories into a new platform for classic literature — proving that libraries can innovate within the very ecosystems that define our daily lives.

Some libraries are even expanding their reach beyond books entirely. As highlighted by Free (2023), tool libraries across North America empower people to build, repair, and create while fostering sustainability and shared learning. As Ewen (2018) observed, libraries that connect people through shared experiences, like food and creativity, foster powerful inclusion and belonging. Similarly, a CBC story on a restaurant-library partnership in Ontario shows how food and culture can bring people together — turning libraries into living, breathing community kitchens of learning and connection.

These innovations show us that libraries are no longer just places of access — they’re platforms for experience, growth, and belonging.

Transforming the School Library for Teens

For teens, future libraries must be collaborative, expressive, and authentic. Imagine a school library where students co-design displays, record podcasts, or host pop-up makerspaces and librarians act as mentors and co-learners, not gatekeepers. This shift isn’t idealistic — it’s necessary.

As Lauersen (2024) reminds us, the value of libraries lies in how they help people connect, create, and belong. When school libraries embrace flexibility, play, and participation, they cultivate curiosity and confidence in equal measure. For teens navigating an uncertain world, these spaces can become anchors offering a safe space to grow, imagine, and find their voice.

Building the Future, Together

Libraries aren’t evolving just because technology demands it. They’re evolving because people need it. In a time when misinformation spreads easily and public spaces are shrinking, libraries continue to model what democracy, empathy, and community look like in practice. They remain one of the few public institutions where everyone is welcome — a mission that feels more urgent than ever.

Through borrowed tools, shared meals, mobile libraries, and digital storytelling, libraries continue to show us their greatest resource is connection. The future of librarianship will depend on our ability to stay curious, courageous, and compassionate — crafting experiences that make people feel seen, supported, and inspired.

Libraries remind us that, even in uncertain times, imagination and empathy can build something lasting: a sense of home for everyone.

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References

Anythink Library. (2025). About Anythink. Anythink Libraries. https://www.anythinklibraries.org/about

CBC News. (2024, December 28). How a restaurant-library partnership made food and culture accessible. CBC.  https://www.cbc.ca/news/canada/kitchener-waterloo/underground-flavour-group-and-kpl-1.6294810

Ewen, L. (2018, September 4). A movable feast: Libraries use mobile kitchens to teach food literacy. American Libraries Magazine. https://americanlibrariesmagazine.org/2018/09/04/movable-feast-library-mobile-kitchens/

Gaetani, M. (2018, November 11). Libraries and social infrastructure. Center for Advanced Study in the Behavioral Sciences. https://casbs.stanford.edu/news/qa-eric-klinenberg

Klinenberg, E. (2019). Palaces for the people: How social infrastructure can help fight inequality, polarization, and the decline of civic life. Crown.

Lauersen, C. (2024, August 25). The value of libraries: From Roskilde to Toronto. Christian Lauersen. https://christianlauersen.net/2024/08/25/the-value-of-libraries-from-roskilde-to-toronto/

New York Public Library. (2018). The New York Public Library introduces classic literature to “Instagram Stories” with Insta Novels. New York Public Library’s. https://www.nypl.org/press/new-york-public-library-introduces-classic-literature-instagram-stories-insta-novels

Sacramento Regional Transit District. Ride and read on the new Sacramento rolling library train. Sacramento Regional Transit. https://www.sacrt.com/ride-and-read-on-the-new-sacramento-rolling-library-train/

Stephens, M. (2019). Hygge state of mind. In Wholehearted librarianship (pp. 63-65). ALA Editions.

 

*images created by author in Canva

Reflection Blog: Mobile Information Environments

Library in Your Pocket

Imagine carrying a library in your pocket. One that allows you to browse shelves, attend workshops, and discover new ideas anytime, anywhere. This is no longer a futuristic vision, but a reality. And today’s public libraries are evolving beyond the traditional brick-and-mortar buildings they once were into dynamic, accessible hubs that meet users anywhere — transforming the way communities create, connect, and learn.

Meeting Users Where They Are

In the past decade, mobile technologies have dramatically reshaped how libraries serve patrons. Smartphones, tablets, and other mobile devices now enable discovery, learning, and creative sharing without ever stepping into a library. Stephens (2016) emphasizes that mobile access allows libraries to meet users on their own terms, aligning services with modern expectations of immediacy, convenience, and constant connectivity. By offering mobile-friendly catalogs, apps, and digital resources, libraries integrate seamlessly into the daily lives of their communities — embedding themselves directly into the routines of users.

Bridging Technology Gaps

The benefits of mobile technology in libraries are practical and profound. Deloitte (2018) shows that most adults carry smartphones daily, making them ideal tools for library services. However, not everyone owns a device or has reliable internet access. Watson (2023) explores smartphone lending programs that bridge these gaps by giving underserved patrons access to essential digital resources. Similarly, Furbee (2023) describes sit and surf initiatives that encourage casual, flexible use of mobile technology for learning. These programs reflect a broader trend toward hyperlinked, accessible libraries (Stephens, 2015) where physical and digital collections work together to support discovery and engagement.

Engaging Patrons with QR codes

Mobile tools create exciting opportunities for young patrons. QR codes, for example, allow instant access to book recommendations, multimedia resources, and event information. Jenson (2022) demonstrates how QR codes facilitate readers’ advisory directly in the stacks, creating a seamless, interactive experience for teens and young adults who expect information at their fingertips. Burton, Burton, and Archer (2017) expand this idea with proximity beacons that link physical library spaces to virtual content and merge in-person discovery with digital exploration.

Expanding Learning and Creativity

Mobile technologies enhance creativity and learning beyond access. Patrons can document projects, attend virtual workshops, and share knowledge across platforms. Weinberger (2014) envisions a future where ideas flow freely, unconstrained by physical boundaries. Stephens (2015) describes libraries as hyperlinked centers of connection that blend tangible and digital collections to foster collaboration, innovation, and lifelong learning.

Promoting Equity and Access

Equity is another critical benefit of mobile technologies. Silver (2019) and Watson (2023) highlight persistent disparities in device ownership and internet access. By providing the tools, lending devices, and designing mobile-optimized services, libraries ensure that all patrons participate fully in the digital age — reinforcing their role as a community equalizer.

Libraries Beyond Walls

Ultimately, mobile technologies transform the library from a physical location into a flexible, interactive experience. Discovery, creativity, and learning are no longer limited by location. Hyperlinked services, mobile lending, and QR codes allow users (especially younger patrons) to explore, create, and share wherever they are.

The library is no longer just a building. It’s become a companion, a guide, and a gateway to lifelong learning — all in your pocket.

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References

Burton, K. T., Burton, J., & Archer, A. (2017). Using proximity beacons to connect physical & virtual library spaces: A case study. Library Hi Tech, 35(4), 656–670. https://doi.org/10.1108/LHT-07-2017-0140

Deloitte. (2018, September 28). Mobile consumer survey 2018: The UK cut: explore how the mobile landscape is going through a disruption and the likely impact on it in the next five years. Deloitte. https://www2.deloitte.com/au/en/pages/technology-media-and-telecommunications/articles/mobile-consumer-survey-2018.html

Furbee, B. (2023). Sit and surf: Flexible learning in modern libraries. Public Libraries Quarterly, 42(1), 45–59. https://doi.org/10.1080/01616846.2023.1987654

Jenson, K. (2022). Using QR codes for RA: Helping patrons find new book recommendations in the stacks. Young Adult Library Services, 20(3), 12–18.

Silver, L. (2019, February 5). Smartphone ownership is growing rapidly around the world, but not always equally. Pew Research Center. https://www.pewresearch.org/global/2019/02/05/smartphone-ownership-is-growing-rapidly-around-the-world-but-not-always-equally/

Stephens, M. (2016). Mobile at the library. In The heart of librarianship (pp. 43-46). ALA Editions.

Stephens, M. (2015). Serving users when and where they are: Hyperlinked libraries. Library Journal, 140(10), 28–31.

Watson, K. (2023). Libraries on call: Smartphone lending program bridges technology gaps. Public Libraries Online. https://publiclibrariesonline.org/2023/05/libraries-on-call-smartphone-lending-program-bridges-technology-gaps/

Weinberger, D. (2014, September 22). Let the future go. The Digital Shift. http://www.thedigitalshift.com/2014/09/digital-libraries/let-the-future-go/

 

*images created by author in Canva

Reflection Blog: Hyperlinked Communities

Reimagining Teen Services

As discussed in Assignment X, traditional library services fall short when it comes to serving teens. Teenagers occupy a unique space; too old for children’s programming and not necessarily drawn to adult offerings.

To remain relevant, libraries must rethink how they engage with teens — both inside the building and beyond it. Stephens (2019) emphasizes wholehearted librarianship rooted in empathy, creativity, and community engagement. For YA services, this means seeing teens as creators, collaborators, and agents of their own learning.

Meeting Teens Where They Are

Teens live in hyperlinked communities online, curating identities and connecting through platforms like TikTok, Instagram, and Discord. Jensen (2023) highlights how BookTok drives reading engagement by sharing the emotional impact that teen readers crave. Getting online is a great way for libraries to share behind-the-scenes videos, interactive challenges, and moderate Discord spaces — turning digital platforms into extensions of the library.

Alternative service delivery models help libraries reach teens where they are physically and digitally. Pop-up libraries at schools or parks, book bikes rolling through neighborhoods, and community lockers for after-hours pickup make resources accessible to teens who might never step into a branch. Warner (2018) emphasizes that these strategies help libraries stay visible, relevant, and approachable.

Teens as Creators, Not Just Consumers

Social media thrives on creation, and teens are eager to express themselves. Libraries can invite them to co-create content. Some examples would be to:

  • Host “Teen Takeover Tuesdays” on Instagram or TikTok.
  • Feature teen artwork, writing, and videos on library website and social media channels.
  • Offer workshops in podcasting, video editing, and digital storytelling.

This approach helps build community while empowering teens as leaders and contributors, fostering authentic engagement and a sense of ownership over their library experiences. And it’s happening out there in the real-world. 

At Oakland Public Library, teens participate in the monthly Teen Zine Club, a space where they create their own zines using supplies provide by the library. This initiative allows teens to express themselves creatively and share their voices with the community.

At Brooklyn Public Library, Teen Takeovers offer after-hours events planned and hosted by teens for teens. The Teen Takeovers Branch Council is an internship program where high school students plan, organize, promote, and host these events — gaining valuable skills in event planning and community engagement. 

And at the Boston Public Library, the Teen YouTube channel is where teens create and share content like book discussions, craft tutorials, and event highlights. It provides teens with an opportunity to develop digital literacy skills and engage in a creative way.

Recognizing and amplifying youth-produced content, what Bernier (2025) calls fugitive literacies, is essential for meaningful teen engagement. Libraries can include teen perspectives in collection development, program planning, and displays — all ways to shift from adult-centered programming and provide teen-centered spaces.

By combining digital engagement, flexible service models, and wholehearted practice, libraries center teen agency, creativity, and voices — transforming libraries into vibrant, hyperlinked communities where young people feel seen, heard, and empowered.

Libraries as Lifelong Allies

Libraries are more than repositories of books — they need to be spaces of equity, wellness, and digital empowerment. By blending empathy, flexibility, and creativity, public libraries become trusted partners in the intellectual, social, and emotional growth of teens.

They provide safe spaces for exploration, mentorship, and self-expression, while also connecting teens to digital tools, collaborative projects, and community resources. When libraries actively support teen agency, foster creative opportunities, and meet young people where they are, they transform into dynamic, inclusive hubs where teens can build skills, form meaningful connections, and discover their voice.

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References

Bernier, A. (2025, September 21). AB’s Abstract Lecture #5 “To know the world and have the world know us…”(Part I, The Fugitive Landscape) [PDF]. https://drive.google.com/file/d/1XZn3v_zsq9JZILgjV-q-J2Iqh92huEQ2/view?usp=drivesdk

Boston Public Library Teens. (n.d.). Home [YouTube channel]. YouTube. Retrieved October 5, 2025 from https://m.youtube.com/channel/UCnyckhGtDbUK1MCG-EPYmrw

Brooklyn Public Library. (2025). Teen takeovers. Brooklyn Public Library. https://www.bklynlibrary.org/event-series/teen-takeovers

Brown, A., Hurley, M., Perry, S. & J. Roche. (2021). Zines as Reflective Evaluation Within Interdisciplinary Learning Programmes. Frontiers in Education. https://www.frontiersin.org/journals/education/articles/10.3389/feduc.2021.675329/full

Hasan, T. N. (2022). ‘Free, non-judgemental, accessible’: How your local library is a sanctuary of health and wellness. SBS. https://www.sbs.com.au/language/bangla/en/article/free-nonjudgmental-and-accessible-how-your-local-library-is-a-sanctuary-of-health-and-wellness/t15blzsi9

Jensen, K. (2022). As Seen on #BookTok: Inspiring Young Readers, TikTok Is a Boon for Books. School Library Journal. https://www.slj.com/story/as-seen-on-booktok-inspiring-young-readers-tiktok-is-a-boon-for-books-libraries

Opalmaya. (2025). Teen topics: Zines. Oakland Public Library. https://oaklandlibrary.org/blogs/post/teenresources-zines/

Potter, N. (2022). Instagram for libraries. Ned Potter. https://www.ned-potter.com/blog/instagram-for-libraries

Stephens, M. (2019). Libraries in Balance. In Wholehearted Librarianship. ALA editions.

Warner, L. (2024). Revolutionizing Public Libraries: Three Ways that Alternative Service Delivery Strategies Can Meet the Challenges of a Booming Population. Medium. https://medium.com/@lauracwarner/revolutionizing-public-libraries-ff7fed3d12c5

Williams, A. & Muller, C. (2021) Libraries are bridging the digital divide. Internet Society. https://www.internetsociety.org/blog/2021/03/libraries-are-bridging-the-digital-divide/

 

*images created by author in Canva