Month: October 2025

Reflection Blog: Mobile Information Environments

Library in Your Pocket

Imagine carrying a library in your pocket. One that allows you to browse shelves, attend workshops, and discover new ideas anytime, anywhere. This is no longer a futuristic vision, but a reality. And today’s public libraries are evolving beyond the traditional brick-and-mortar buildings they once were into dynamic, accessible hubs that meet users anywhere — transforming the way communities create, connect, and learn.

Meeting Users Where They Are

In the past decade, mobile technologies have dramatically reshaped how libraries serve patrons. Smartphones, tablets, and other mobile devices now enable discovery, learning, and creative sharing without ever stepping into a library. Stephens (2016) emphasizes that mobile access allows libraries to meet users on their own terms, aligning services with modern expectations of immediacy, convenience, and constant connectivity. By offering mobile-friendly catalogs, apps, and digital resources, libraries integrate seamlessly into the daily lives of their communities — embedding themselves directly into the routines of users.

Bridging Technology Gaps

The benefits of mobile technology in libraries are practical and profound. Deloitte (2018) shows that most adults carry smartphones daily, making them ideal tools for library services. However, not everyone owns a device or has reliable internet access. Watson (2023) explores smartphone lending programs that bridge these gaps by giving underserved patrons access to essential digital resources. Similarly, Furbee (2023) describes sit and surf initiatives that encourage casual, flexible use of mobile technology for learning. These programs reflect a broader trend toward hyperlinked, accessible libraries (Stephens, 2015) where physical and digital collections work together to support discovery and engagement.

Engaging Patrons with QR codes

Mobile tools create exciting opportunities for young patrons. QR codes, for example, allow instant access to book recommendations, multimedia resources, and event information. Jenson (2022) demonstrates how QR codes facilitate readers’ advisory directly in the stacks, creating a seamless, interactive experience for teens and young adults who expect information at their fingertips. Burton, Burton, and Archer (2017) expand this idea with proximity beacons that link physical library spaces to virtual content and merge in-person discovery with digital exploration.

Expanding Learning and Creativity

Mobile technologies enhance creativity and learning beyond access. Patrons can document projects, attend virtual workshops, and share knowledge across platforms. Weinberger (2014) envisions a future where ideas flow freely, unconstrained by physical boundaries. Stephens (2015) describes libraries as hyperlinked centers of connection that blend tangible and digital collections to foster collaboration, innovation, and lifelong learning.

Promoting Equity and Access

Equity is another critical benefit of mobile technologies. Silver (2019) and Watson (2023) highlight persistent disparities in device ownership and internet access. By providing the tools, lending devices, and designing mobile-optimized services, libraries ensure that all patrons participate fully in the digital age — reinforcing their role as a community equalizer.

Libraries Beyond Walls

Ultimately, mobile technologies transform the library from a physical location into a flexible, interactive experience. Discovery, creativity, and learning are no longer limited by location. Hyperlinked services, mobile lending, and QR codes allow users (especially younger patrons) to explore, create, and share wherever they are.

The library is no longer just a building. It’s become a companion, a guide, and a gateway to lifelong learning — all in your pocket.

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References

Burton, K. T., Burton, J., & Archer, A. (2017). Using proximity beacons to connect physical & virtual library spaces: A case study. Library Hi Tech, 35(4), 656–670. https://doi.org/10.1108/LHT-07-2017-0140

Deloitte. (2018, September 28). Mobile consumer survey 2018: The UK cut: explore how the mobile landscape is going through a disruption and the likely impact on it in the next five years. Deloitte. https://www2.deloitte.com/au/en/pages/technology-media-and-telecommunications/articles/mobile-consumer-survey-2018.html

Furbee, B. (2023). Sit and surf: Flexible learning in modern libraries. Public Libraries Quarterly, 42(1), 45–59. https://doi.org/10.1080/01616846.2023.1987654

Jenson, K. (2022). Using QR codes for RA: Helping patrons find new book recommendations in the stacks. Young Adult Library Services, 20(3), 12–18.

Silver, L. (2019, February 5). Smartphone ownership is growing rapidly around the world, but not always equally. Pew Research Center. https://www.pewresearch.org/global/2019/02/05/smartphone-ownership-is-growing-rapidly-around-the-world-but-not-always-equally/

Stephens, M. (2016). Mobile at the library. In The heart of librarianship (pp. 43-46). ALA Editions.

Stephens, M. (2015). Serving users when and where they are: Hyperlinked libraries. Library Journal, 140(10), 28–31.

Watson, K. (2023). Libraries on call: Smartphone lending program bridges technology gaps. Public Libraries Online. https://publiclibrariesonline.org/2023/05/libraries-on-call-smartphone-lending-program-bridges-technology-gaps/

Weinberger, D. (2014, September 22). Let the future go. The Digital Shift. http://www.thedigitalshift.com/2014/09/digital-libraries/let-the-future-go/

 

*images created by author in Canva

Reflection Blog: Hyperlinked Communities

Reimagining Teen Services

As discussed in Assignment X, traditional library services fall short when it comes to serving teens. Teenagers occupy a unique space; too old for children’s programming and not necessarily drawn to adult offerings.

To remain relevant, libraries must rethink how they engage with teens — both inside the building and beyond it. Stephens (2019) emphasizes wholehearted librarianship rooted in empathy, creativity, and community engagement. For YA services, this means seeing teens as creators, collaborators, and agents of their own learning.

Meeting Teens Where They Are

Teens live in hyperlinked communities online, curating identities and connecting through platforms like TikTok, Instagram, and Discord. Jensen (2023) highlights how BookTok drives reading engagement by sharing the emotional impact that teen readers crave. Getting online is a great way for libraries to share behind-the-scenes videos, interactive challenges, and moderate Discord spaces — turning digital platforms into extensions of the library.

Alternative service delivery models help libraries reach teens where they are physically and digitally. Pop-up libraries at schools or parks, book bikes rolling through neighborhoods, and community lockers for after-hours pickup make resources accessible to teens who might never step into a branch. Warner (2018) emphasizes that these strategies help libraries stay visible, relevant, and approachable.

Teens as Creators, Not Just Consumers

Social media thrives on creation, and teens are eager to express themselves. Libraries can invite them to co-create content. Some examples would be to:

  • Host “Teen Takeover Tuesdays” on Instagram or TikTok.
  • Feature teen artwork, writing, and videos on library website and social media channels.
  • Offer workshops in podcasting, video editing, and digital storytelling.

This approach helps build community while empowering teens as leaders and contributors, fostering authentic engagement and a sense of ownership over their library experiences. And it’s happening out there in the real-world. 

At Oakland Public Library, teens participate in the monthly Teen Zine Club, a space where they create their own zines using supplies provide by the library. This initiative allows teens to express themselves creatively and share their voices with the community.

At Brooklyn Public Library, Teen Takeovers offer after-hours events planned and hosted by teens for teens. The Teen Takeovers Branch Council is an internship program where high school students plan, organize, promote, and host these events — gaining valuable skills in event planning and community engagement. 

And at the Boston Public Library, the Teen YouTube channel is where teens create and share content like book discussions, craft tutorials, and event highlights. It provides teens with an opportunity to develop digital literacy skills and engage in a creative way.

Recognizing and amplifying youth-produced content, what Bernier (2025) calls fugitive literacies, is essential for meaningful teen engagement. Libraries can include teen perspectives in collection development, program planning, and displays — all ways to shift from adult-centered programming and provide teen-centered spaces.

By combining digital engagement, flexible service models, and wholehearted practice, libraries center teen agency, creativity, and voices — transforming libraries into vibrant, hyperlinked communities where young people feel seen, heard, and empowered.

Libraries as Lifelong Allies

Libraries are more than repositories of books — they need to be spaces of equity, wellness, and digital empowerment. By blending empathy, flexibility, and creativity, public libraries become trusted partners in the intellectual, social, and emotional growth of teens.

They provide safe spaces for exploration, mentorship, and self-expression, while also connecting teens to digital tools, collaborative projects, and community resources. When libraries actively support teen agency, foster creative opportunities, and meet young people where they are, they transform into dynamic, inclusive hubs where teens can build skills, form meaningful connections, and discover their voice.

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References

Bernier, A. (2025, September 21). AB’s Abstract Lecture #5 “To know the world and have the world know us…”(Part I, The Fugitive Landscape) [PDF]. https://drive.google.com/file/d/1XZn3v_zsq9JZILgjV-q-J2Iqh92huEQ2/view?usp=drivesdk

Boston Public Library Teens. (n.d.). Home [YouTube channel]. YouTube. Retrieved October 5, 2025 from https://m.youtube.com/channel/UCnyckhGtDbUK1MCG-EPYmrw

Brooklyn Public Library. (2025). Teen takeovers. Brooklyn Public Library. https://www.bklynlibrary.org/event-series/teen-takeovers

Brown, A., Hurley, M., Perry, S. & J. Roche. (2021). Zines as Reflective Evaluation Within Interdisciplinary Learning Programmes. Frontiers in Education. https://www.frontiersin.org/journals/education/articles/10.3389/feduc.2021.675329/full

Hasan, T. N. (2022). ‘Free, non-judgemental, accessible’: How your local library is a sanctuary of health and wellness. SBS. https://www.sbs.com.au/language/bangla/en/article/free-nonjudgmental-and-accessible-how-your-local-library-is-a-sanctuary-of-health-and-wellness/t15blzsi9

Jensen, K. (2022). As Seen on #BookTok: Inspiring Young Readers, TikTok Is a Boon for Books. School Library Journal. https://www.slj.com/story/as-seen-on-booktok-inspiring-young-readers-tiktok-is-a-boon-for-books-libraries

Opalmaya. (2025). Teen topics: Zines. Oakland Public Library. https://oaklandlibrary.org/blogs/post/teenresources-zines/

Potter, N. (2022). Instagram for libraries. Ned Potter. https://www.ned-potter.com/blog/instagram-for-libraries

Stephens, M. (2019). Libraries in Balance. In Wholehearted Librarianship. ALA editions.

Warner, L. (2024). Revolutionizing Public Libraries: Three Ways that Alternative Service Delivery Strategies Can Meet the Challenges of a Booming Population. Medium. https://medium.com/@lauracwarner/revolutionizing-public-libraries-ff7fed3d12c5

Williams, A. & Muller, C. (2021) Libraries are bridging the digital divide. Internet Society. https://www.internetsociety.org/blog/2021/03/libraries-are-bridging-the-digital-divide/

 

*images created by author in Canva