{"id":13,"date":"2026-06-20T19:20:31","date_gmt":"2026-06-20T19:20:31","guid":{"rendered":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/?p=13"},"modified":"2026-06-22T20:10:28","modified_gmt":"2026-06-22T20:10:28","slug":"assignment-x-exploring-participatory-service-transparency-through-self-service-libraries","status":"publish","type":"post","link":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/2026\/06\/20\/assignment-x-exploring-participatory-service-transparency-through-self-service-libraries\/","title":{"rendered":"Assignment X (Podcast): Exploring Participatory Service &amp; Transparency through Self-Service Libraries"},"content":{"rendered":"<p>I was preparing to write a blog post about self-service libraries then decided to follow the spirit of experimentation to try something new (for me) and recorded a podcast episode!<\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/19iMRSnhAvEK0zGW-100YmGFF__VLdC2e\/view?usp=sharing\">Listen to <em>Exploring Participatory Service &amp; Transparency through Self-Service Libraries<\/em><\/a>.<br \/>\n<a href=\"https:\/\/drive.google.com\/file\/d\/1oRecqEQ8s07VAJwao9Le7fBIE9Bsrjxy\/view?usp=sharing\">Download the podcast transcript.<\/a><\/p>\n<p>The topic of self-service libraries was surprisingly rich and inspiring, and I did a lot of reading and thinking to create an outline to then riff from instead of a strict script. My final podcast episode clocks in at 11:00 despite my rigorous (and technically rudimentary) editing. Hope that&#8217;s OK and that listening to the episode feels like an informed and open-ended conversation with your pal Nancy.<\/p>\n<p><strong>References<\/strong><\/p>\n<p><span>American Libraries Magazine. (2019, September 3). <\/span><i><span>Automatic for the people: Are self-service libraries a threat to the profession or an opportunity to better serve patrons?<\/span><\/i> <a href=\"https:\/\/americanlibrariesmagazine.org\/2019\/09\/03\/automatic-people-self-service-libraries\/\"><span>https:\/\/americanlibrariesmagazine.org\/2019\/09\/03\/automatic-people-self-service-libraries\/<\/span><\/a><\/p>\n<p><span>Bibliotheca. (2021, March 2). <\/span><i><span>Customer story: Gwinnett County Public Library | open<\/span><\/i><span> [Video]. YouTube. <\/span><a href=\"https:\/\/youtu.be\/qAQxJw2H_tw?si=uEy3GymWaO1C2GdX\"><span>https:\/\/youtu.be\/qAQxJw2H_tw?si=uEy3GymWaO1C2GdX<\/span><\/a><span>\u00a0<\/span><\/p>\n<p><span>Bibliotheca. (2025, September 1). <\/span><i><span>In Belgium, the library that hardly ever closes: Open+ in action at the B3 Resource Center<\/span><\/i><span>. <\/span><a href=\"https:\/\/www.bibliotheca.com\/belgium-b3-library-open-plus-extended-access\/\"><span>https:\/\/www.bibliotheca.com\/belgium-b3-library-open-plus-extended-access\/<\/span><\/a><span>\u00a0<\/span><\/p>\n<p><span>CBC News. (2018, October 2).<\/span><i><span> Innovative self-serve program extends library hours in rural Hamilton. <\/span><\/i><a href=\"https:\/\/www.cbc.ca\/news\/canada\/hamilton\/innovative-self-serve-program-extends-library-hours-in-rural-hamilton-1.4847083\"><span>https:\/\/www.cbc.ca\/news\/canada\/hamilton\/innovative-self-serve-program-extends-library-hours-in-rural-hamilton-1.4847083<\/span><\/a><span>\u00a0<\/span><\/p>\n<p><span>Left Lane. (2018, November 26). <\/span><i><span>Freellton | Open Plus | Bibliotheca<\/span><\/i><span> [Video]. Vimeo. <\/span><a href=\"https:\/\/vimeo.com\/302741173\"><span>https:\/\/vimeo.com\/302741173<\/span><\/a><span>\u00a0<\/span><\/p>\n<p><span>Schmidt, A. (2013, November 5). Earning trust | The user experience. <\/span><i><span>Library Journal<\/span><\/i><span>.<\/span><a href=\"https:\/\/www.libraryjournal.com\/story\/earning-trust-the-user-experience\"> <span>https:\/\/www.libraryjournal.com\/story\/earning-trust-the-user-experience<\/span><\/a><span>\u00a0<\/span><\/p>\n<p><span>Stephens, M. T. (2016). <\/span><i><span>The heart of librarianship: attentive, positive, and purposeful change.<\/span><\/i><span> ALA Editions, an imprint of the American Library Association.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I was preparing to write a blog post about self-service libraries then decided to follow the spirit of experimentation to try something new (for me) and recorded a podcast episode! Listen to Exploring Participatory Service &amp; Transparency through Self-Service Libraries. Download the podcast transcript. The topic of self-service libraries was [&hellip;]<\/p>\n","protected":false},"author":832,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/posts\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/users\/832"}],"replies":[{"embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":4,"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/posts\/13\/revisions"}],"predecessor-version":[{"id":17,"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/posts\/13\/revisions\/17"}],"wp:attachment":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/media?parent=13"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/categories?post=13"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/nancylee\/wp-json\/wp\/v2\/tags?post=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}