Foundational Reading Reflection

From the foundational reading, I noticed that even back in 1992, people were starting to be interested in how libraries would change. This was the beginning of the commercial expansion of the internet. It is especially good to see people like Buckland identifying a need for change and improvement because change generally takes a long time to implement. Especially in government institutions. “The longer term, more interesting question is: How could library service be re-designed with a change in technology? This is a matter of how to do better, different things…which better, different things should be done” (Buckland, 1992, p. 64).


But in 2007, Casey & Savastinuk focused on the fact that along with a change in technology, libraries need to be focused on how the library community is doing. Is upgrading the technology benefiting the community? “Library 2.0 is an attempt to focus our energies on two specific objectives—empowering the user and constant change—in order to keep up with the changing needs of our users” (Casey & Savastinuk, 2007, p. 7). Maybe just improving the technology was not what the library customers wanted. 


Then, Mathews (2012) posed, “Perhaps our future isn’t centered on access to content, but rather, the usage of it. Maybe there is a greater emphasis on community building, connecting people, engaging students, assisting researchers, and advancing knowledge production?“ This shows the growth from 1992 to 2012 from a technology-based perspective to a people perspective. Mathews is asking how the change will help the library’s community.

It is very interesting to me to see the development of thinking of a change in the library, from how can we change the library with technology, to how can we continuously keep current and benefit our users and then again to the last thought in the foundational reading which is how can we bring people and ideas together? This is a very interesting look at the growth in thinking through the years.


Buckland, M. (1992). Redesigning library services : A manifesto. American Library Association.

Casey, M. E. & Savastinuk, L. C. (2007). Library 2.0 : A guide to participatory library service. Information Today.

Mathews, B. (2012). Think like a startup: A white paper to inspire library entrepreneurialism.


  1. Rachel

    Hi Michelle,
    I like your point that Casey included, “Maybe just improving the technology was not what the library customers wanted.” I think sometimes we get drawn into the newest flashy technology and forget to look at sustainable services that customers really want and will regularly utilize. I hope we continue to grow as we bring people together with technology.

  2. Vivian A.

    Hey Michelle,

    I think I like the direction we are headed where there is a greater emphasis placed on people and the community as opposed to just improving the technology. While it is nice to keep up with technological advancements, I believe it’s too easy to forget that at the end of the day it all revolves around the people who come to the library and use the technology. It’s about the interactions and the services that we provide that ultimately matter.

  3. Michael Stephens

    @michelle123 All of this resonates and I agree with @vivianalv86 and @rachelfleming about the focus on people not always tech. Even with all the chaos of this current times, I think we are seeing this shift continue. How can tech help people? How can we figure out answers to problems with tech? etc.

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