Post #7: Reflection on Reflective Practice, S.P.A.C.E., Thanks & Goodbye

“No matter how book-smart you are, if you don’t learn how to play well with others, you will hit a ceiling …The difference between a good and great career comes down to how socially intelligent you choose to become” (Thompson, 2020). I like this quote; it reminds me that I must balance my social or soft skills with my educational knowledge. I am so happy to have found out that my local library has started to provide access to Coursera and LinkedIn Learning. I am taking advantage of Coursera by taking an emotional intelligence course provided by UC Davis.

I will also remember the acronym S.P.A.C.E.

  • S = Situational Awareness  OR Social Radar
  • P = Presence
  • A = Authenticity
  • C = Clarity
  • E = Empathy

This is a good memory aid, especially when working the front desk at the library; I can think of it as a practice and try to improve every day.

Thanks to Michael and all of my classmates for helping me learn about technology, libraries, and participatory services.

Good luck to everyone! Wish me luck on my job search.

Happy New Year!



Thompson, M. (2020, April 27). The 5 key traits of socially intelligent people. Personal Growth.

Inspiration Report

Here is my Inspiration Report

This Learn to Sew at the Library! program follows along with my Innovation Strategy & Roadmap report on MakerSpaces for adults. It is intended to inspire creativity & help develop the community while teaching making and mending skills to oppose fast fashion and its effects on the community.

My Mom’s Sewing Machine from the 70’s

2022 Singer Sewing Machine

Post #6: Reflecting on Infinite Learning: Learning Everywhere


During the reading for this module, I was struck by how simple but perfect the five strategic key areas of the Roskilde Library are.

They are listed as:

  • Literature and the joy of reading 
  • Lifelong learning
  • Music for everyone
  • Digital literacy and digital well-being
  • Democratic participation and dialogue” (Lauersen, C., 2020, June 23).

These strategies consider the traditional topics of lifelong learning and the joy of reading. As well as the current subject of digital literacy. I was very surprised to see music for everyone on this list, mostly because I had never seen it on a Mission or Vision plan for a library before. It makes sense for a library to include this as a strategic goal. Lauersen explains that we listen to the music we like and rarely deviate from it, thanks to streaming services such as Spotify. But in this model, the library provides a space for local music, older music, and other unusual types of music. That is very cool!

Another key strategic area that this article discussed was democratic participation and dialogue. While most American libraries provide room for citizenship classes and voting, I have not seen this topic covered in a Mission or Vision statement for an American library. It is a needed time to have a statement such as this in a Mission statement. With so much division in the country, the library can be a refuge where people can discuss topics without arguing.

“Roskilde Libraries will be the creative and inspirational focal point for all citizens meeting with learning, culture, community, and diversity “(Lauersen, C., 2020, June 23). This quote makes me think about my town, Campbell, CA. What is the creative and inspirational focal point for Campbell? It is not in the Mission or Vision statement of the Santa Clara County Library System that their libraries should be so important and inspirational to their communities. It should be because there is a hole. There is nothing in our community to fill this need.

The Roskilde Library is doing important work for its community. I hope that the library I work for will have similar goals or that I can help direct the library on a similar path as the Roskilde Library.


Lauersen, C., (2020, June 23). Learning, culture, community and diversity: New library strategy for Roskilde Libraries 2020. The Library Lab.

Innovation Strategy & Roadmap: Adult MakerSpace

 Adult MakerSpace

Here is my Innovation Strategy & Roadmap. It is for an adult MakerSpace in the Campbell Library, part of the Santa Clara County Library system in the San Francisco Bay Area.


I created this presentation in Canva. This is a first for me. I have only used Canva for infographics. I hope you enjoy this. I would recommend Canva for any asynchronous or web-based presentation.



American Library Association. (n.d.). Q&A: Makerspaces, Media labs and other forums for content creation in libraries.

Covert, D. (2015, May). Makerspace: The future will be open source. Citylife.

Lexington Public Library. (n.d.). Makerspace.

Mack, C. (2013, February 17). Crowdsourced design: Why Los Angeles is asking the public to create the library of the future. Good.

Madison Public Library Foundation. (2021, October 13). Media Lab.

Mathews, B. (2012). Think like a start up.

Matthews, J. R. (2018). Evaluation: An introduction to a crucial skill. In K. Haycock & M.-J. Romanuik (Eds.), The portable MLIS: Insights from the experts (2nd ed., pp. 255-264).

Nebraska Library Commission. (n.d.). Library innovation studios: Transforming rural communities.

Santa Clara County Library District. (2022). Mission and values.

TEDInstitute. (2018, September 11). Robin Hooker: A makerspace for everyone [Video]. YouTube.



Post #5: The Power of Stories Reflection

Okay, I am a fan of StoryCorps. I love to hear their quick family biographies. It is usually such a great look at a side of life I did not know or understand. For example, I never knew that custodians lived in their libraries in New York. For a longer form of the same idea, there is The Moth.

With The Moth, instead of an interview, the storyteller presents their story in front of an audience. My favorite story from The Moth is about a man crossing the English Channel in a bathtub.

All people love stories. That’s most likely why we read books, watch movies, and watch TV. How libraries put storytelling into programming for all ages starts with storytime.

We take very young children to storytime at libraries. Reading books out loud to your child helps develop their reading skills long before they can read. A child gets to experience listening to another adult, including learning how to pay attention to someone who is not their regular caregiver. Library storytime as an event can foster a sense that a library is a special place, helping instill in a child a lifelong love for their local public library (EveryLibrary).

 Jim Trelease, who wrote The Read-Aloud Handbook, believes that we should read aloud to children as old as 14. He says there is both emotional and academic benefit. The Denver Public Library offers All Ages Storytime for kids and their caregivers from birth to age 12.

 Adults love stories, and stories are powerful tools in presentations, which is why infographics have become such a powerful tool in business. They paint a picture that plain data just can’t.

The New York Public Library’s Community Oral History Project was a program that collected stories from people who lived in New York City’s communities and experienced them firsthand and recorded them for future generations.



These storytelling programs and projects bring people together in person and virtually at the library, with technology assisting the projects. Zoom and Youtube help make Storytime available virtually for those kids and families that cannot participate in person, one benefit of the pandemic. Cellphones, digital cameras, microphones, and other recording devices aid in these storytelling projects, which can be saved for viewing and listening at the library customers’ convenience.


Clark, J., & Clark R. (2017,  October 13). My father was the keeper of the temple of knowledge. StoryCorps.

Del Negro, J. M. (2015, April 1) The whole story, the whole library: Storytelling as a driving force. Illinois Library Association.

EveryLibrary. (2019). Library storytime: It’s a lot more than just the story.

Fitzhigham, T. (2015, April 15). All at Sea. The Moth.

Islip Public Library. (2022). The importance of reading aloud to older children.



Post #4 Hyperlinked Environments: The Hyperlinked Public Library; Diversity & Inclusion Programing

I am in the last semester of my MLIS degree and just starting to apply for librarian positions. I am finding some of the questions on applications interesting. Here are two:

  1. What do you do to promote diversity in your current position?
  2. What programs are you excited about instituting in this position?

I combined these two questions for this blog and looked at public libraries to see what exciting programs are being held to promote diversity and inclusion.


The Detroit Public Library created a program called Parkman Coders, where kids learned about computer science using Rasberry Pis and micro:bits. Kids chose their projects, which made the program more attractive. When the children completed their projects, they were given their Rasberry Pis or micro:bits for home use.

The Ripple Project is uniting all Dane County public libraries in Madison, Wisconsin, to create programming for their BIPOC community.

One of these programs is: Creating a Sense of Belonging through Slam Poetry at the E.D. Locke Public Library.
This library group is a safe space to share stories, and people are encouraged to listen critically to each other. Here the group talks about differences and their sense of belonging. Social justice and intersectional identities are discussed, resulting in a personal three to five-minute story/poem.

Pikes Peak Public Library in Colorado Springs, CO, provides mobility scooters and wheelchairs at its branches for its customers. It also provides accessibility software, such as a screen reader for blind and low-vision users. The Community Meeting Room provides a hearing loop to assist individuals with hearing loss. A compact digital pen scans and reads text out loud for people with dyslexia, low vision, or those who speak English as a second language.

The Denver Public Library’s Cultural Inclusivity Services held Mementos From Home. It is an audio-visual exhibit where immigrants, customers, and staff, who gathered at the library, told stories about objects they brought from home that are important to them. This website invites you to upload a picture of your essential item and to tell your own story.

The New Orleans Public Library allows its customers to check out tablets with an unlimited data plan for up to six months, these devices double as Wi-Fi hotspots for up to ten devices. The library provides this service because of a critical need for digital equity. Instructors teach seniors technology-based topics such as online safety, cloud storage, and how to use Zoom.


Lastly, I wanted to check and see what my library, San Jose Public Library, is doing regarding diversity and inclusion programming. I was happy to find a website that lists the programs involved in their Equity and Inclusion Services and gives the number of programs offered and the number of participants who attended. Although it may not be “diversity” in name, it promotes inclusion for all our customers, not just our socially advantaged customers. This also gives an idea of who to talk to at my library about getting involved in these programs. I want to get involved in Community Connection Hour. I hope to better understand my library and also be able to discuss diversity and inclusion questions in interviews.


Beyond the Page. (2022). The ripple project

Denver Public Library. (2022).Mementos from home.

Goss, Q. (n.d.). Diversity, inclusion, and the public library. Hello World.

New Orleans Public Library. (2022). Take home tablets. 

Pikes Peak Library District. (2022). Accessibility.

San Jose Public Library. (2021, June 30). Equity & Inclusion – Program highlights and outcomes.


Quiet: The Power of Introverts in a World That Can’t Stop Talking


Cain, S. (2012). Quiet: The power of introverts in a world that can’t stop talking. Crown.

Mack, C. (2013). Crowdsourced design: Why Los Angeles is asking the public to create the library of the future. Good.

Model Program. (2017). Case: Dok library concept center delft. Model Programme for Public Libraries.

Stephens, M. (2022). Hyperlinked communities [Lecture].

Post #3: Reflecting on Hyperlinked Communities

I have worked at the main branch of the San Jose Public Library (SJPL) system as a page since April 2022. My branch manager focuses on data generated from the ILS, focusing on events and services. My time at work is broken up into one-hour increments, and I shift my tasks between the front desk, book sorting, shelving, inter-library loan processing, and searching for holds for other branches, among other jobs and special projects.

I have been thinking about library events and services at our busy downtown main branch. This branch gets the BIG citywide events. Some events are so significant that a new library card will be issued to go along with the event.

We also have a sizeable unhoused population. I have seen social service workers meeting with people in the library’s open areas, offering them clean socks and asking about services they might need. Of course, there are storytime events for kids, although, no drag queen storytimes.

As I walk around my library, I think about how I would create programs or services for this library. Info 285 Action Research Methods taught some excellent ways to set up a research study for implementing or evaluating new or current services. I would love to delve into surveys and focus groups and crunch numbers. Schmidt, 2016 tells us, “Instead of asking people about libraries, we need to ask people about their lives.” This blew my mind. What a great idea! Sure I go to the library to get a book, but I go out to eat and shop on the weekend. I wonder how the downtown library community would survey. What events could we bring besides the BIG and anchor storytime events? “…determined who your most valuable library members are, … how the library fits into their lives,… What else would they use the library for, if they could?” ( Pewhairangi, 2014). Does SJPL know who its most valuable members are? I guess they do because they do a lot of programming for children and older adults and provide tech assistance. Another program that this library offers, which is vital, is lending Wi-Fi hotspots and Chromebooks.

Whatever programs I bring to my future library, I will survey the community and ask what they do outside the library. I would love to bring cooking events to a library, that seems so fun! We will have to see what the survey results say!



Pewhairangi, S. (2014). A beautiful obsession. Weve. 

Schmidt, A. (2016, May 1). Asking the right questions. Library Journal, 141(8).


Foundational Reading Reflection

From the foundational reading, I noticed that even back in 1992, people were starting to be interested in how libraries would change. This was the beginning of the commercial expansion of the internet. It is especially good to see people like Buckland identifying a need for change and improvement because change generally takes a long time to implement. Especially in government institutions. “The longer term, more interesting question is: How could library service be re-designed with a change in technology? This is a matter of how to do better, different things…which better, different things should be done” (Buckland, 1992, p. 64).


But in 2007, Casey & Savastinuk focused on the fact that along with a change in technology, libraries need to be focused on how the library community is doing. Is upgrading the technology benefiting the community? “Library 2.0 is an attempt to focus our energies on two specific objectives—empowering the user and constant change—in order to keep up with the changing needs of our users” (Casey & Savastinuk, 2007, p. 7). Maybe just improving the technology was not what the library customers wanted. 


Then, Mathews (2012) posed, “Perhaps our future isn’t centered on access to content, but rather, the usage of it. Maybe there is a greater emphasis on community building, connecting people, engaging students, assisting researchers, and advancing knowledge production?“ This shows the growth from 1992 to 2012 from a technology-based perspective to a people perspective. Mathews is asking how the change will help the library’s community.

It is very interesting to me to see the development of thinking of a change in the library, from how can we change the library with technology, to how can we continuously keep current and benefit our users and then again to the last thought in the foundational reading which is how can we bring people and ideas together? This is a very interesting look at the growth in thinking through the years.


Buckland, M. (1992). Redesigning library services : A manifesto. American Library Association.

Casey, M. E. & Savastinuk, L. C. (2007). Library 2.0 : A guide to participatory library service. Information Today.

Mathews, B. (2012). Think like a startup: A white paper to inspire library entrepreneurialism.

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