The Hyperlinked Communities module was informative and strengthened the idea that “Libraries are for everyone”. (Stephen, 2020). A lot of people would agree with this idea, but it isn’t the truth around the world. It is for this reason that I was thinking hard about the question Professor Stephens asked, “Who isn’t being served?”. (Stephens, 2020). Though libraries are meant for everyone, there are still a lot of people that are unable to utilize the services that libraries offer. Some of these problems could come from geography, lack of digital skills, literacy diversity, communication, and etc. Many people are unable to go to the library because of how far they live from the library. Some people only know a foreign language and is unable to communicate with the library staff or the library doesn’t have materials in the foreign language.
It is for these reasons why hyperlinked libraries must reach out to their communities both online and offline while coming up with ways on spreading inclusion and diversity. For example Garcia-Febo (2018) provided a great approach that libraries could adopt or learn from “Together with ALA’s Office for Diversity, Literacy, and Outreach Services, we are producing videos to help library workers understand how to incorporate the principles of diversity, inclusion, and intersectionality throughout their library services.” Libraries should make their users feel like that belong and that the libraries care about them. (Lauersen, 2018) In the readings I especially liked Professor Stephens quote on how library users should be treated “we should consider our users through a lens of compassion and empathy.” (Stephens, 2017) It is only by having inclusion and diversity inside of the libraries that it is possible for the idea that “Libraries are for everyone” can become a fact.
Garcia-Febo, L. (2018, November 1). Serving with love: Embedding equality, diversity, and inclusion in all that we do. American Libraries. Retrieved from https://americanlibrariesmagazine.org/2018/11/01/serving-with-love/
Lauersen, C. (2018, June 7). Do you want to dance? Inclusion and belonging in libraries and beyond. The Library Lab. Retrieved from https://christianlauersen.net/2018/06/07/inclusion-and-belonging-in-libraries-and-beyond/
Santa Clara City Library. Bookmobile Schedule: Santa [Image]. Retrieved from https://www.sclibrary.org/calendar/bookmobile-schedule
Stephens, M. (2020). Hyperlinked Communities Module, [Lecture]. Retrieved from https://sjsu-ischool.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bdb39d41-e4a7-4b33-9da4-aab40117c7e8