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Blog post #2

Telling stories

The concept of telling stories is fascinating to me. Stories can be told in so many different ways and through different mediums. Usually, when we think about stories we think about books, songs, videos, and big Hollywood movies. However, we are beginning to see stories differently now “…the ways organizations are making stories demonstrate the importance of tapping into the collective voice of our communities.” Stephens, M. (2017). Communities are becoming aware of the importance of telling their stories and organizations are providing spaces to give the community a voice.

The Mill Valley Public Library in California, host’s storytelling events throughout the year. At these events, community members can tell their own personal stories. Stephens, M. (2017). What I find fascinating about this libraries’ approach is that they record and archive these stories for future generations to access. This is a good example of the hyperlinked library, where connections are being made at different levels.

Libraries are also looking ahead into the future and are asking the community to get involved. The Los Angeles Public Library is asking members of the community to envision the library of the future based on their needs. Mack, C. (2013). The hyperlink libraries are not only providing resources to the community but they are also giving them a voice and empowering them with decision-making.

Hyperlinked libraries continue to look for meaningful connections with the community; however, they are struggling with the implementations of an automated technology. It seems contradictory to try to make human connections with patrons but at the same time, they direct patrons to self-service machines. As Claire Zulkey stated in the article Automatic people, machines are here to help librarians be more productive and to concentrate their efforts on more meaningful projects. According to Zulkey, “it’s not a reduction but looking at how we currently staff our physical brick-and-mortar spaces.” (2019). The automated services are here to give the staff more freedom to engage with the community in spaces that they were not able to go before.


Mack, C. (2013). Crowdsourced design: Why Los Angeles is asking the public to create the library of the future. Retrieve from https://www.good.is/articles/crowdsourced-design-why-los-angeles-is-asking-the-public-to-create-the-library-of-the-future

Stephens, M. (2017) Telling stories. Retrieve from


Zulkey, C. (2019). Automatic for the People. Retrieve from https://americanlibrariesmagazine.org/2019/09/03/automatic-people-self-service-libraries/


  1. @ismael I have been thinking a lot about stories and the power they carry. I appreciated you highlighting stories in this post. Even the Open+ system comes with stories swirling around it. Great photo illustration.

    I’m pondering a new module called “The Power of Stories” 🙂

  2. @michael Hi professor Stephens, I am all in with the new module name “The Power of Stories” I think that its a great idea! Stories are so powerful and they are everywhere. Every day that I help a patron at the library I learn a piece about them and the community they represent. As librarians, we are in such privilege space because we can connect with all members of the community and that ist story in itself.

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