{"id":106,"date":"2026-10-17T22:29:39","date_gmt":"2026-10-18T05:29:39","guid":{"rendered":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/?p=106"},"modified":"2026-10-17T22:30:52","modified_gmt":"2026-10-18T05:30:52","slug":"reflection-on-hyperlinked-environments-talking-to-public-library-patrons-about-ai","status":"publish","type":"post","link":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/2026\/10\/17\/reflection-on-hyperlinked-environments-talking-to-public-library-patrons-about-ai\/","title":{"rendered":"Reflection on Hyperlinked Environments: Talking to Public Library Patrons About AI"},"content":{"rendered":"<p><span style=\"font-weight: 400\">\u201cYou\u2019re an information professional, you are qualified to teach about this. You don&#8217;t have to know everything about all of the very rapidly changing developments in artificial intelligence to teach people the basics of how probability models work\u201d (Cyrus, 2026, 39:04-39:23).<\/span><\/p>\n<p><span style=\"font-weight: 400\">When I explored the <\/span><a href=\"https:\/\/287.hyperlib.sjsu.edu\/ai-chatgpt\/\"><span style=\"font-weight: 400\">AI &amp; ChatGPT<\/span><\/a><span style=\"font-weight: 400\"> module this week, I learned about <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=FwOTs4UxQS4\"><span style=\"font-weight: 400\">AI agents<\/span><\/a><span style=\"font-weight: 400\">, and it transported me back to a time before my life in libraryland, when I studied computer science. I used the chance to foster curiosity and increase practical skills for talking to library patrons about AI products.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">I enjoyed and recommend this free webinar <\/span><a href=\"https:\/\/www.nicheacademy.com\/blog\/webinar-refusal-as-instruction-talking-to-patrons-about-ai\"><span style=\"font-weight: 400\">Refusal as Instruction: Talking to Library Patrons About AI<\/span><\/a><span style=\"font-weight: 400\">. It helped me work through few roadblocks I had about researching about AI products in libraries. Librarian Cyrus gives talking points when serving the patrons or admins who are\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Concerned<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Curious<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Uncritical<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enthusiastic<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Assessing AI Products<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-111\" src=\"http:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-9.55.45-PM-300x168.png\" alt=\"\" width=\"673\" height=\"377\" srcset=\"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-9.55.45-PM-300x168.png 300w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-9.55.45-PM-1024x574.png 1024w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-9.55.45-PM-768x431.png 768w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-9.55.45-PM-1536x862.png 1536w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-9.55.45-PM.png 1854w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/p>\n<p><span style=\"font-weight: 400\">&#8220;[T]hose with lower AI literacy are more likely to believe that AI actually possesses these humanlike attributes, leading to greater perceptions of AI as magical and feelings of awe&#8221; (Tully et al., 2025, p. 16). This means the more you know about AI, the more skeptical you will be about AI (Cyrus, 2026). Although I consider myself a digital native and hold a computer science degree, I found myself feeling way more comfortable discussing AI products after taking the webinar. One takeaway I had was that large language models and other AI models generate language, not information. Another takeaway I had was how to talk about AI in a way that avoids humanizing or over-hyping AI products. For example, referring to AI as AI products is something I&#8217;m trying in this post.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-112\" src=\"http:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-10.10.16-PM-300x168.png\" alt=\"\" width=\"662\" height=\"371\" srcset=\"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-10.10.16-PM-300x168.png 300w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-10.10.16-PM-1024x572.png 1024w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-10.10.16-PM-768x429.png 768w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-10.10.16-PM-1536x858.png 1536w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-17-at-10.10.16-PM.png 1850w\" sizes=\"auto, (max-width: 662px) 100vw, 662px\" \/><\/p>\n<p><span style=\"font-weight: 400\">The Public Library Association has a webinar called <\/span><a href=\"https:\/\/www.ala.org\/pla\/education\/onlinelearning\/webinars\/skeptical\"><span style=\"font-weight: 400\">Listening First When Your Community Is Skeptical of AI<\/span><\/a><span style=\"font-weight: 400\">, which costs $45 to $80 to attend. It seems the target audience is library leaders. The host is King County Library System\u2019s Emerging Technology Administrator who focuses on \u201cdigital equity and responsible technology adoption\u201d and <\/span><a href=\"https:\/\/www.linkedin.com\/in\/gracemiles\"><span style=\"font-weight: 400\">previously worked at Amazon for 6 years<\/span><\/a><span style=\"font-weight: 400\">. An antifacist news outlet <\/span><a href=\"https:\/\/www.instagram.com\/reels\/DY3OboEN9V-\/\"><span style=\"font-weight: 400\">summarized their experience of attending a KCLS Board of Trustees meeting<\/span><\/a><span style=\"font-weight: 400\">, where allegedly no AI products got discussed, and allegedly although 18 attended, no time was allotted for public comment. It raised an interesting question: Should public libraries be corporatized? A lot of this class talks about hyperlinked library culture, which seems to be the antithesis of a corporate library culture.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">What could AI products look like rooted in the culture of a hyperlinked environment or hyperlinked community? As a Cantonese American, language revitalization interests me, specifically for Cantonese and other Chinese dialects. I found an example of building AI products for language revitalization. Time (2026) names Danielle Boyer one of the most influential people in AI products in 2026. \u201cIndigenous communities need self-determination in technology, Boyer argues, not tools built on their behalf\u201d (Time, 2026).\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-107\" src=\"http:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer-240x300.jpg\" alt=\"\" width=\"319\" height=\"399\" srcset=\"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer-240x300.jpg 240w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer-819x1024.jpg 819w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer-768x960.jpg 768w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer.jpg 1080w\" sizes=\"auto, (max-width: 319px) 100vw, 319px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-108\" src=\"http:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer2-240x300.jpg\" alt=\"\" width=\"340\" height=\"425\" srcset=\"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer2-240x300.jpg 240w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer2-819x1024.jpg 819w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer2-768x960.jpg 768w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/danielleboyer2.jpg 1080w\" sizes=\"auto, (max-width: 340px) 100vw, 340px\" \/><\/p>\n<p><a href=\"https:\/\/www.facebook.com\/indigenoushouse\/posts\/pfbid0HEhY522xJBYicWdvmT9RLMMKaZBXVGvJkdS2iFEmVznr4bZbfU3hMbnE3PGKSd4ul\"><span style=\"font-weight: 400\">Photos from IndigenousHouse<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400\">I explored New _ Public, a nonprofit product studio. They argue that <a href=\"https:\/\/docs.google.com\/presentation\/d\/1z5KiIEeQetnF7kJBYihCYoSWr3S0Mj1qK3LVuifIsqU\/edit?usp=sharing\">trust is replacing the attention economy<\/a>, and furthermore, AI agents are replacing social media. <\/span><span style=\"font-weight: 400\">\u00a0When I read that New _ Public is launching <\/span><a href=\"https:\/\/newpublic.substack.com\/p\/introducing-roundabout-built-for\"><span style=\"font-weight: 400\">an online community app and website<\/span><\/a><span style=\"font-weight: 400\">, I wondered: In practice, how will this be different from another social media company? What cultures influence this product\u2019s\u00a0 guidelines for trust-building and community moderating? How would you choose who to steward the communities?\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-110\" src=\"http:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-16-at-11.46.30-PM-300x157.png\" alt=\"\" width=\"667\" height=\"349\" srcset=\"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-16-at-11.46.30-PM-300x157.png 300w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-16-at-11.46.30-PM-1024x536.png 1024w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-16-at-11.46.30-PM-768x402.png 768w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-16-at-11.46.30-PM-1536x804.png 1536w, https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-content\/uploads\/sites\/617\/2026\/10\/Screenshot-2026-10-16-at-11.46.30-PM.png 1800w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><\/p>\n<p>When I was a computer science major, mentors told us we were studying for jobs and technology that do not exist yet. In a similar vein, information professionals and future librarians are studying for a library jobs that may not exist yet. We can learn, create, teach, and pivot.<\/p>\n<p style=\"text-align: center\"><b>References<\/b><\/p>\n<p><span style=\"font-weight: 400\">Cyrus, H. (2026, September 30). <\/span><i><span style=\"font-weight: 400\">Refusal as Instruction: Talking to Patrons about AI<\/span><\/i><span style=\"font-weight: 400\"> [Webinar].\u00a0<\/span><a href=\"https:\/\/www.nicheacademy.com\/blog\/webinar-refusal-as-instruction-talking-to-patrons-about-ai\"><span style=\"font-weight: 400\">https:\/\/www.nicheacademy.com\/blog\/webinar-refusal-as-instruction-talking-to-patrons-about-ai<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400\">Time. (2026, August 27). <\/span><i><span style=\"font-weight: 400\">Danielle Boyer: The 100 Most Influential People in AI 2026. <\/span><\/i><a href=\"https:\/\/time.com\/collection\/time100-ai\/2026\/danielle-boyer\/\"><span style=\"font-weight: 400\">https:\/\/time.com\/collection\/time100-ai\/2026\/danielle-boyer\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400\">Tully, S. M., Longoni, C., &amp; Appel, G. (2025). Lower artificial intelligence literacy predicts greater AI receptivity. <\/span><i><span style=\"font-weight: 400\">Journal of Marketing, 89<\/span><\/i><span style=\"font-weight: 400\">(5), 1\u201320. <\/span><a href=\"https:\/\/doi.org\/10.1177\/00222429251314491\"><span style=\"font-weight: 400\">https:\/\/doi.org\/10.1177\/00222429251314491<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cYou\u2019re an information professional, you are qualified to teach about this. You don&#8217;t have to know everything about all of the very rapidly changing developments in artificial intelligence to teach people the basics of how probability models work\u201d (Cyrus, 2026, 39:04-39:23). When I explored the AI &amp; ChatGPT module this week, I learned about AI [&hellip;]<\/p>\n","protected":false},"author":889,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-106","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/posts\/106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/users\/889"}],"replies":[{"embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":2,"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/posts\/106\/revisions"}],"predecessor-version":[{"id":114,"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/posts\/106\/revisions\/114"}],"wp:attachment":[{"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/media?parent=106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/categories?post=106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/287.hyperlib.sjsu.edu\/innerchildlibrarian\/wp-json\/wp\/v2\/tags?post=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}