Tag Archives: user experience

Assignment X: When The Library Welcomes You Home

Assignment X: When The Library Welcomes You Home

a door, ever so slightly ajar

How To Trust The World – With This

I’ve always been drawn to building systems—rules, structures, and safety nets designed to make things play out as expected. So when I read about libraries so deeply built on trust—spaces where the doors stay open, even without a librarian, and users shape the structure—I felt both drawn in and repelled. A part of me understood it instantly. Another part rejected it.

I’ve never fully trusted anyone. It’s hard to imagine doing so in a world where so much can go wrong. And yet, I want to believe in it. I know the power it could hold.

A Library Without A Librarian

I dreamed of a den by a riverbank, full of shoes for sale, and no one there to take the money. An honor system. A space that worked through mutual respect. Not a service, but a shared ritual.

“There are rules, but they are not always written down. The place has a memory of its own.” (Morgenstern, 2019)

What would it mean for a library to trust like that? To be open, unguarded, ready. To trust you to take only what you need, respect the space—and trusts it will hold even if you don’t.

A trust-based library lets go of control. It doesn’t rely on surveillance and rules with punishments. It’s a system that listens and adapts to its users – and changes with them.

“Nothing is locked because it does not need to be. It is not theft if it is meant to be shared.” (Morgenstern, 2019)

Systems That Trust

“We created them, shaped them, trained them, and now we’re surprised that they want something we didn’t plan for.” (Chiang, 2019)

We build systems—platforms, networks, libraries—and try to control them. But, systems made for people get remade by people. When a system is meant to grow with its users, that’s when it becomes real.

“If [it] is to exist, it has to remain free. That’s the nature of thought. It’s not a closed system. It’s not supposed to be owned.” (Thomas, 2006)

We fear letting go, but control is its own kind of collapse. Trust, access, and needs aren’t fixed, but ongoing. Like health, like time, like care. They require maintenance, and that maintenance is a form of trust.

We have to understand the library as more than its brand—more than books, rules, and shushing.

Curiosity as Structure

“There is no more intimate act than play, even between strangers. In play, there is trust. In play, there is intimacy. In play, there is grace.”  (Zevin, 2022)

It’s my curiosity that thrives in this world where others wither, I know – it’s what makes me curious about my fears, examine them, engage with, and even attempting to befriend them. I think this is a crucial part of change many, including myself, find challenging to face. But, it’s a vital part of living and learning and building safe spaces and community. Because the world is never perfect, is never unchanging, is never static and peaceful and fearless to face, and there are always problems, new things to fear, new unknowns, new facts, rewritten facts, and endless possibilities.

I say this and I can’t help but think of art – the space of endless possibilities. I think of art, where people stop asking permission. Where letting go creates more room: for creativity, for change, for others.

Empathy; The Shape of Belonging

“The past could be jettisoned, but it never went away. It would always exist. Even if forgotten, it would still be there, moving below the surface.” (Levithan, 2013)

I keep returning to questions of empathy. Especially in my work exploring non-humans—animals, trees, AI, more. So often, we control what we don’t understand. We assume it’s lesser. But that same dynamic plays out human to human, too. If we fail to treat non-humans as equal, it only reflects how we never learned to do so within our own species. So let’s start there.

I’ve never been fully held by a system. Many haven’t. It makes it all the more important we make ones that do.

The Walking Library

In the end, we are each walking libraries—roaming, hyperlinking, connecting. The library grows every time we make space for someone to exist. That’s what a successful system looks like: not one that controls, but one that expands.

Any connection made is an expansion, and a hyperlinking library system in action. The more we connect, and the more we make space for this, the more we make space for everyone to connect, exist, and learn with each other – the more a library system expands and successfully thrives.

This is what I know for certain.

So how do we make space for this? How do we make so much space for this? That is what a successful library system looks like.


Resources:

Buckland, M. (1999). Redesigning library services: A manifesto. American Library Association.

Casey, M. E., & Savastinuk, L. C. (2007). Library 2.0: A guide to participatory library service. Information Today.

Chiang, T. (2019). Exhalation: Stories. Alfred A. Knopf.

Levithan, D. (2013). Two boys kissing. Alfred A. Knopf.

Mattern, S. (2014). Library as infrastructure. Places Journal. https://placesjournal.org/article/library-as-infrastructure/

Morgenstern, E. (2019). The starless sea. Doubleday.

Schneider, K. G. (2006). The user is not broken: A meme masquerading as a manifesto. Free Range Librarian. https://freerangelibrarian.com/2006/05/24/the-user-is-not-broken-a-meme-masquerading-as-a-manifesto/

Stephens, M. (2016). The heart of librarianship: Attentive, positive, and purposeful change. ALA Editions.

Stephens, M. (2019). Wholehearted librarianship: Finding hope, inspiration, and balance. ALA Editions.

Thomas, S. (2006). The end of Mr. Y. Harvest Books.

Weinberger, D. (2001). The hyperlinked organization. In The Cluetrain manifesto (pp. 86–123). Perseus Books.

Zevin, G. (2022). Tomorrow, and tomorrow, and tomorrow. Alfred A. Knopf.

Zusak, M. (2005). The book thief. Alfred A. Knopf.

INFO 287: Intro Post

Why This Course?

Ah, INFO 287: The Hyperlinked Library. I decided on this course for a multitude of reasons, but perhaps the most influential being that one of my last courses was made up of lectures by Micheal Stephens, enjoyed his vibes, and was very down to take another class with him. The second most influential reason being I was originally going to finish my last initial requirement course (INFO 204), but am in desperate need for room in my life to breathe and ended up deciding a lighter and more enjoyable course would be most appropriate for my needs at the moment (and this one fit the bill). As for why the course content itself spoke to me – it was a combination of the professor’s immaculate passion for the content combined with my curiosity for exploring possibilities that likely pulled me right in. Since I have jumped into my potential MLIS degree/path and library role(s), I have had my creative-problem-solving funny-bone tickled endlessly while working at and thinking about libraries – and I love a good brainstorm. I notice issues or room for improvement often with ease, and I’ve been doing so left and right. This course seems like the perfect fit to feed into that rabbit hole. Plus, it seems like a vital course during this time and age anyhow – thus, an opportunity not to miss. Not to mention I can never refuse a good time involving teachers promoting room for creative flexibility – I’m a creative, how could I ever say no?

Who Am I, You Ask – And You Expect Me to Know? 

So, it looks to me like I’m the only one in the course having fun with pseudonyms – a shock to me, why miss out on such fun. Alas, an outlier always, I expect it at this point – but this was not my guess. But, no matter. Who am I? I am an artist, a creative, an avid reader, a music lover – and many more things. I dabble in many mediums, with a focus on drawing (illustrating with pen & ink usually), have been working on collage and zines more lately, and hope to get around to both illustrating children’s books and getting back to printmaking. You can find my work on Instagram under the handle blackmyosotis – which I guess is also to say – Hi, my name is Alder. Normally what follows me introducing my craft is an unloading of book related content which I can not in the least avoid in any scenario given where discussion around books or sharing media is welcome. Instead, I’ll keep it brief and say: please talk to me about books if you have any desire, and the exchange or request for recommendations (of any media, but perhaps most especially books – and especially if queer) fuels my soul. Beyond that, I will briefly mention (since it will likely pop up repeatedly within my work this quarter), that I have been deep diving neurodivergent (especially Autism and ADHD) content for nearly two whole years. This has fueled a grand new special investment in accessibility, and perhaps a more user-experience pathway within my MLIS mapping and intentions. 

& What is MLIS to me?

As reading is perhaps my largest special interest to have social interaction as an actual and constantly desired component, it made a lot of sense for me to pursue library science as a degree, and consider the pathway of librarian. I’m not certain that’s where it will take me exactly, but it’s the current plan. As for pathways and interests within, I like creative problem solving, design, organization, considering needs and behaviors (I enjoy psychology and learning around these sorts of things), and a lot more…and now that even looks like how can I incorporate my learning and interest and perhaps advocacy on a broader scale for neurodivergence. I’m very interested in how this course is going to come together with all of these and more of my interests, wrapping into one big movement towards change, and the needs of now and the future within libraries and the focus of technology and more.

So there’s a lot to say, but that’s me in an itty bitty nutshell. I hope to find those of you I can connect with over the course! See you around.

– Echo.exe / Alder