Veterans are a unique community who chronically underuse their resources but also are frequently neglected by greater society. While reading through papers at the crossroads of libraries and veteran needs, I discovered the estimate that only 20% of veterans utilize their benefits (Adamich, 2018). I shared this statistic with veteran friends and they expressed that many veterans carry fears of judgement and medical paper trails that restrict their career opportunities. There are many obvious ways that libraries can attempt to be a beacon for this community through providing information, but I began to wonder: how can libraries become environments of connection and interaction for veterans?
Category: Reflections
Reflection Blog #1: Libraries as Digital Community Hubs
As I work through this course I am continually drawn to the concept of librarians as Digital Care Workers who help their communities dissolve the barriers of accessibility and close the digital divide. I have had several interactions as a library paraprofessional which exposed the reality that this divide still exists in present day and it is not limited to age groups despite the notion that Millennials, Gen Z, and Gen Alpha are digital natives (Gun, 2023). A couple of years ago I had an interaction with a shy eighteen-year-old patron who worked up the courage to ask me how to use email—from step one of creating an email address—because they never had a computer at home. I have had many similar interactions over the years which have revealed that being skillful with a cellphone did not mean those same skills were always transferable to a computer interface.
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