Director’s Brief- Bringing Tool Lending to Mission Valley

In this brief I will explain the benefits of tool lending programs and provide a couple of a examples from other libraries that offer tool lending services. I wish to include kitchen appliances as well as standard wood working, gardening tools etc. into the tool lending program I wish to bring to the Mission Valley Branch Library. In addition to my brief, here is a short video from the Berkeley Public Library’s tool library to view as well.

Berkeley Tool Lending Library

Reflection #5 Learning Everywhere

It is incredible that with current technologies we can literally learn anywhere and everywhere.  From listening to an educational podcast on a commute to work or reading up on how to cross stitch from an e-reader while traveling on an airplane new information is really available to us 24/7.  Other than my listening to our course lecture podcasts on a morning hike or on my laptop while sitting in my backyard enjoying the sunshine and a cold beer, I never really thought that I was actively learning anywhere else in my life.  After listening to the lecture on learning everywhere I realize that I do learn outside of my coursework through a YouTube show I enjoy almost every morning called Good Mythical Morning.   On GMM me and my fellow mythical beasts (names for the fans of the show) watch hosts Rhett and Link do things from testing out new versus used products to see if it’s worth buying products new or if you can get buy with saving loads of money and buying used or refurbished, to testing food creations from their on site chef to see if things such as butter or ham can successfully be turned into a milkshake.

 In addition to these silly segments, there are segments where the hosts leave items in certain solutions for over a month then reveal what happened to these items. For example, the hosts have left various items such as catfood, eggs, apples and baseballs in mason jars filled with whiskey, febreeze, shamrock shakes, and pumpkin ale.  Sometimes on these segments, Rhett and Link will have the host of the podcast Ask Science Mike, Mike McHargue as a guest star in order to explain chemical reactions of the various liquids they use and guess what will happen to the items that are submerged in these items.  Because of this segment, I now know what happens to raw steak if left in citric acid for a month (the acid pulls iron out of the steak and causes it to blacken).  Why would I need to know this? I have no idea but I have learned a lot of random tid bits from this show and I appreciate it very much. 

From the readings on learning everywhere, I feel What does the next-generation school library look like? stood out to me the most.  I look back on my years in high school and I can honestly say I maybe went into the library 3 times in my 4 years at Central Union High School.  Our school library was dimly lit and deathly silent and students looked miserable in there like they didn’t want to be there which was likely because detention was served in the library so students saw the library as punishment instead of a place of excitement and learning. Our school librarian was older and not familiar with technology and did not have a willingness to learn it, there were signs everywhere that told us not to use our phones and to remain quiet.  I never associated the library with a place to learn because of the atmosphere there.  What Joan Ackroyd did for the Monticello High School Library was an incredible and much needed welcome.  The library was similar to my high school library and it was transformed into a modern interactive learning hub where students could socialize, study, learn how to build computers and utilize technologies such as a 3D printer in order to create.  A once sad library where students did not want to be became a place where at risk youths who once disliked school enjoyed coming to school mainly for the offerings of their school library.  The library was now a space where students could continue to learn but at their own comfort levels in more relaxed informal setting. 

When out and about on errands or even at my job I will pay more attention and observe ways that people are learning on the go in more informal settings because I honestly thing the concept of learning everywhere is fascinating. 

Checking In: Who needs to vent?

Hello classmates,

I have yet to type up my final reflective blog but I wanted to post this blog first. Now that we are approaching the end of the semester and the end of this insanity filled year that is 2020 I wanted to ask how everyone is doing mentally? And if anyone needs a space to virtually vent you can comment on this blog to do so. If you need to virtually scream “AAAAAAAAAAAAAAAH!!!” Go ahead and do so here! Also, if anyone wants to post anything humorous that is greatly encouraged. For those of you who need a laugh (myself included) I will start us off with this:

New Models, New Horizons

I currently work for both a public library and an academic library.  Throughout my years working at both I assumed both libraries were operating on a more or less ideal service model that allowed them to function successfully.  After listening to You Say You Want A Revolution from the Anythink Tank I was able to analyze the operations of the libraries I work for and identify places where each library could improve to better serve customers.  The academic library I work for is Geisel Library on the UC San Diego campus and currently is going through a major revamp of our service model.  We have plans to get rid of our Information Desk and massive circulation desk completely and swap them out for smaller service “pods”.  We are also developing a text for help while at the library option, where users can send a text for assistance from any floor on the library and a staff member will meet them at their location to assist with material locating or with any questions the user may have. 

The changes Geisel Library are implementing to their model are in the right direction, however our fines system is archaic and something that I would love to get rid of.  I’ve always found it a little silly and also inconvenient to library users to fine them for items that become overdue.  I loved that the Anythink library removed their fines completely, not only is this a smart customer service move but eliminating fines also decreases the amount of employee hours and labor used to process those fines. 

The public library I work for has removed their fines completely, however this is the only convention my library has done away with.  I work for a branch of the San Diego Public Library and we have a massive granite circulation desk that is almost museum like.  It makes it seem like we are hiding behind a fortress and want to keep our users away from us as much as possible.  I’ve thought our service desk was always cold and uninviting and I feel we should get rid of it and switch to a more open desk concept or a roving model.  In You Say You Want A Revolution it is mentioned that the Anything libraries run on an experience model where they make sure that the library user’s time at the library is more than just a trip to pick up a book or user the computer.  The programs offered by Anythink are interactive where people who participate actively learn information that they can take out into the world and use.  An example program provided by Anythink was a History of Chocolate program where instead of participants coming in to hear a lecture on chocolate, participants would come in and listen to an expert chocolatier talk about their experience being a chocolatier and a hands-on activity where participants would make their own chocolate truffles. 

To shake things up a bit, one of the presenters from You Say You Want A Revolution did talk about old library conventions and how it is important to get rid of or adjust them in order for a rebranding of a library to be successful (one of them being the classic large service desk model similar to what the Mission Valley Library has).  Another convention that I never really thought about but makes total sense to get rid of is the Dewey Decimal System organization of nonfiction works.  I receive confused and overwhelmed looks daily from library users when it comes to browsing our nonfiction sections.  A lot of library users don’t know where to look if they simply want to browse our cook book or history sections.  I really liked the Wordthink method of categorization Anythink develop because it simply categorizes books under words that normal humans can understand such as “cooking” or “history”.  I believe that categorizing the nonfiction section under words instead of numbers allows for the library to feel like a more inviting place for users since they are able to browse with ease and not feel overwhelmed by confusing numbers and decimals.  A big convention that I was shocked but excited to hear that Anythink reimagined was the Summer Reading Program.  Currently the Mission Valley Library’s SRP is the basic “read X number of pages and get this prize” model.  It’s a cute model but it is a little out dated and adds little to the participant’s experience.  Anythink rebranded their Summer Reading Program and got rid of the read for a prize model and added fun programs such as Lego jousting, where participants build their own jousting track out of Legos and then have a jousting tournament.  Anythink’s rebranding has inspired me and has really allowed my brain to really think about the importance of providing an enriching experience for users and not just a place to sit and use the computer or grab a book. Gone are the days of librarians and library staff glaring over their glasses and shushing patrons, it’s time to show library users that we are an important part of their lives and that we want them to utilize our libraries while having fun and enriching themselves.

Emerging Technology Assignment- Mobile Library for SDPL

Introduction

Once every 3 months, the Mission Valley Library hosts a Sensory Storytime.  During this event, the library allows parents and their children with sensory sensitivities to enter the library 2 hours before we open to the public for the day.  Because of this, parents and their children can enjoy story times and browsing the library without the noise and crowds of full library.  Parents and children who are regulars at this program have provided positive feedback and love the comfortable and worry-free environment we provide for these families.  Comments such as “My child can be themselves during this program without me having to worry about other library users judging them” and “if my child is feeling overwhelmed, he enjoys using the “take a break” room to relax and read a book while using the noise cancelling headphones provided by the library” are often said to library staff and it makes us truly understand that we are providing an important service to parents and their children with sensory sensitivities.

However, we’ve also received comments such as “I love this program, I wish it were provided more often. My child loves the library but doesn’t feel comfortable coming in when it is crowded”.   Comments like this have made me realize that other than the one program we offer every three months, our library isn’t really friendly toward children, teens or adults with sensory disabilities. Because of this, I’m proposing that the San Diego Public Library offer a mobile library program.  Twice a month, we will offer a by reservation mobile library, which means users can call and have the mobile library come out to their neighborhood for up to two hours.  The mobile library will offer books that can be checked out as well as technology such as laptops, hot spots, calculators etc.  Offering a mobile library program would help not only children, teens and adults with sensory sensitivities but those with physical disabilities as well who man be unable to make their way to the public library on their own.  With a mobile library, the library comes to the user.  

Goals/Objectives of a mobile library

  1. Provide easier access to library services and materials to underserved communities
  2. Promote the benefits of the local library to a broader audience
  3. Provide library services and materials to potential library users living in rural areas
  4. Promote inclusivity in the community
  5. Be an available resource to students whose school library may be closed due to the 2020 Pandemic

Description of Community You Wish to Engage

With the mobile library I hope to really engage with members of the community who may feel like they are “unseen” by library staff.  This includes people in underserved communities such as low-income communities, or people who are experiencing homelessness as well as people who may be physically unable to venture to their libraries. I recently took part in the Back In Circulation web conference  and Tamara Jones who is part of the Enoch Free Library System mentioned that people who fall under these categories often feel like they aren’t important in their communities, and I want to make these members of the community feel like they are an important part of their community and deserve to use the library too.

Benefits of a mobile library

The benefits of offering a mobile library include: providing a library for  users in rural areas who may live far from a library,  providing library services and technology access to underserved communities such as low income and homeless communities, advertising the benefits of the libraries to people who perhaps did not know their library offered specific programs perhaps by parking the mobile library at a local festival,  According to Gavin Woltjer mobile libraries are able to supplement limited school library collections by bringing the public library collection to the school which especially benefits more rural schools, and a mobile library promotes inclusivity in a community as mentioned by Woltjer in his blog post “The Relevance of Bookmobiles and Mobile Libraries n 2018”. 

Action Brief Statement

Convince library staff and administrators that by offering a mobile library service through the San Diego Public Library they will provide a level of inclusivity to library users who may feel unseen or left out along with extending the reach of our services to beyond the community surrounding the physical library which will increase community morale and would provide awareness of library services to people unaware of what their local library offers because we would bring the library to communities that don’t have a library nearby as well as bring the library to users who may have difficulty getting to the library on their own.

Evidence and Resources to support Technology or Service

 Webinar: Customer Service for Underserved Populations presented by Tamara Jones of the Enoch Free Public Library: https://2020backincirculationagain.sched.com/  (webinar only available to paid attendees of conference)

Blog Post: The Relevance of Bookmobiles and Mobile Libraries in 2018: http://publiclibrariesonline.org/2018/07/the-relevance-of-bookmobiles-and-mobile-libraries-in-2018/

News Story: Student Teacher Creates Library on Wheels: https://www.wnem.com/student-teacher-creates-library-on-wheels/video_aeaa3059-1815-510b-b39b-ce018c020868.html

Blog Post: Mobile Libraries- More Than Brick and Mortar: https://princh.com/mobile-libraries-more-than-brick-and-mortar/#.X5MWkxKSlPY

Article: For The Love of Books: Mobile Libraries Around The World: https://www.aljazeera.com/features/2018/04/23/for-the-love-of-books-mobile-libraries-around-the-world/?gb=true

Mission, Guidelines, and Policy related to Technology or Service

Because the mobile library service is an extension of the San Diego Public Library the mission of the mobile library will be the same as SDPL’s mission statement as well as our vision and goals. The policies of the mobile library will remain similar to our physical libraries meaning our mobile libraries must be welcoming to people of different backgrounds and the customer service provided at the mobile library will be excellent and efficient just like the service provided in the physical library.  Depending on how the mobile library is funded (be it directly through the San Diego Public Library or if we are sponsored by a 3rd party entity) will affect our staffing policy.  If our mobile library is partnered with a third party entity, that third party may be in charge of the hiring process, however the interview procedures are expected to be in line with SDPL’s interview procedures and what we look for in library staff.  Because the mobile library will likely be in the form of a large vehicle such as a bus or truck, the driver of the mobile library must have a valid qualifying driver’s license and an outstanding driver’s record.  Unlike our physical libraries, a security guard will not be present on the mobile library, instead staff are expected to reach out to the police department’s task force assigned to assist in safety matters for the public library.  Overtime, if we feel a security guard is beneficial to the mobile library one will be assigned to the mobile library.  Volunteers hired to work on the mobile library will be hired and screened the same way volunteers at our physical libraries are, if a volunteer wishes to work on any children’s program or activity a background check is required. 

The library director and branch managers of level 4 libraries will be in charge of setting these policies and developing our guidelines for use further.  For assistance it is recommended we research and reach out to other library systems that have created and are utilizing a mobile library service. 

Funding Considerations

Funds from Friends Of The Library books sales will be part of the funding for our mobile library program.  In addition to this outlet of funding, we will be asking for donations for the book mobile from the community.  Donors will have their names painted on the side of the mobile library as a thank you for helping our mobile service become a reality.  If more funding is needed, the library may need to analyze usage stats on subscription services (certain magazines as an example) to see if we may be able to cancel any and redirect those funds into the mobile library. We will also do scouting to see if anyone in the community has vehicle they are willing to either donate to the library or sell at a discount to the library as a tax write off.  At the beginning, paid staff will train volunteers to work on the mobile library, once training is complete, there will be one two staff and up to 2 volunteers working the mobile library. 

Action Steps & Timeline

The Central Branch of SDPL will pilot the mobile library and depending on the success we can incorporate a few more branches to have a mobile library as well in order to cover more of the county.  We are hoping to get the pilot program running in 3 months and run the pilot for 6 months and if it is successful, we would like to have another mobile library within 1 year starting from the end of our pilot period.  The pilot will likely utilize bicycle libraries and utilize SDPL vans that are currently not being used.  Bikes will likely cover a 3-mile radius from the library and vans will cover a 20 mile radius to start. Before the pilot a survey was given to Central Library users as well as users at all branches about our pilot to determine interest in the mobile library as well as explain how the service works.  This mobile library will be a by appointment service, you can call the library and request the library be in your area at a certain time.

  1. Mobile Library pitch is given to and approved by the branch manager of the Central Library. This approval process should take no more than 2 weeks.
  2. Once approved, we reach out to staff and volunteers of the Central Branch library and other branches to see if anyone would like to work on the pilot mobile library program.  We will advise that some may need to ride a bike while carting a small wagon of books and others will need to drive up to 20 miles in the vans.  Bicycles will come from staff as well as a couple of new ones to be purchased by the Central Library. The process of getting interested staff and volunteers to work on the mobile library program should take no more than 1 week
  3. Once interested staff and volunteers are picked an interview process will occur to see which library staff and volunteers are the best fit for this mobile library pilot.  Interviews and hiring should take no more than 1 month.
  4. Once volunteers and staffed are hired for the pilot we will advertise our pilot via social media and physical flyers as well as email blasts to our library users.  We will also begin to train library staff and volunteers to run the mobile library. This process will take no more than 1 month.
  5. We begin taking reservations for the mobile library and begin making mobile library runs.  We will take usage stats of the mobile library as well as ask for feedback from library users to see if this is something they would like to see more of.  This is the official pilot stage which we will monitor for 6 months and evaluate results.
  6. After the pilot, we present usage stats to the library director along with funding ideas.  If approved, the director will decide which branch will next launch a mobile library. This decision will be based off of survey results given prior to the pilot. The branch selected will do a pilot stage at their library as well similar to what the Central Branch completed.  In this scenario the pilot branch at the Central Library was successful, no funding will begin for a proper mobile library vehicle for the Central Branch which we hope to have funded within a year. 
  7. If the director does not approve of a proper mobile library based off of our evaluation, we will continue to offer the small mobile option in the meantime with bicycles and revisit the idea in another 6 months with the director to provide more data. 

Staffing Considerations for this Technology or Service

Currently the SDPL has excess staff and some smaller libraries are overstaffed, yet we have the hours just not the space.  If fully approved, the mobile libraries would be staffed by employees of the current over staffed branches and their volunteers as well.  The mobile libraries will have 2 staff people working on the vehicle along with 1-2 volunteers.  As the program continues overtime and more mobile libraries are developed, we may need to adjust some physical library branches in order to provide more service hours for the mobile library if the program is popular.  Many of our branches are open until 8pm each day, but users hardly venture into their branches beyond 6pm.  I would propose to have these libraries close at 6pm instead of 8pm so that the remaining hours can be used to run the mobile library. 

Training for this Technology or Service

We will have 2 staff members act as trainers for new mobile library staff and volunteers.  These trainers will be selected from our initial pilot run.  Any staff person or volunteer can be trained to work on the mobile library, this will allow us to pull from branches as needed if there are call outs from the employees or volunteers assigned to be part of the mobile library on that specific work day.  During the beginning stages of our program while some of our libraries are still open until 8pm. We can offer 2 hour training sessions 4 days week from 6pm-8pm. We can close some branches to the public starting at 6pm and the remaining two hours be for mobile library training.  Eventually, we can assign some branches to be training hubs who offer mobile library training during specific days and hours of the week.  We would require a minimum of 5 people to sign up in order to host a training. 

Promotion & Marketing for this Technology or Service

We would promote the mobile library with of course a banner on our website, flyers in all of our branch libraries along with a few email blasts to users in the early months.  However, another form of advertisement I would like to do is through Instagram.  I would like to create an SDPL Mobile Library Instagram page and have staff members of the mobile library take quirk fun photos and videos of their time engaging with users on the mobile library and then post to the account with tasteful hashtags.  These videos and photos will also simultaneously be posted onto a Facebook page for the Mobile Library and library branches are encouraged to share these postings onto their individual Facebook pages in order to get more of a following for the mobile library. We would also attempt to reserve a few hours to park the mobile library at San Diego Comic Con where we would of course offer the Comic Con Exclusive Library Card to people who sign up for an SDPL Library Card. 

Evaluation

We will offer quarterly surveys for the Mobile Library Service as well as offer an idea box or idea wall on each mobile library for users to provide us with suggestions on how to improve our mobile library. We will also count how many requests we get monthly for the mobile library service and what areas we get the most frequent requests in.  We would also keep track of how many Facebook and Instagram followers and commenters we have on the mobile library IG and FB page. 

I imagine with success of the mobile library I’d love to be able to share stories of how we helped low income schools with smaller libraries gain access to more materials for their students or how we have helped library users with mobile disabilities gain access to their public library by bringing the library to them.  A log of libraries offer rotating art exhibits in the libraries, and this is something I would eventually like to offer with the mobile libraries as well. We would have mobile art exhibits available so users can call and request the art exhibit to come to their area so that their community can enjoy a small day at the museum without leaving their neighborhood.  When I attended the virtual Back In Circulation Again conference I viewed a webinar called Customer Service for Underserved Populations presented by Tamara Johnson of the Entoch Free Library.  Tamara mentioned that a lot of people that are part of underserved communities such as low income communities or homeless communities feel left out when they don’t have access to things like fine exhibits.  By offering a mobile art exhibit we could reach those communities who may feel they lack access to art exhibits making them an included part of the community. 

Hyperlinked Public Library

I find it interesting that up until I began my MLIS program I only thought of the library as a place for information access through books only.  Now that I’ve worked in the library field for the last 4 years and have been pursuing my MLIS for the last 4 years I understand that libraries are a place of access—period.  Be it users coming in to simply user our computers to browse the internet, or to take advantage of a free job interview help seminar, users utilize libraries for more than just books.  I was 16 when I landed my first library job as a library page at the El Centro Public Library.  This library had no programs at all and occasionally offered a children’s story time but no crafts, so growing up I had no idea that a library could be used for more than just books. 

Because I came from a background of using libraries for the bare minimum purpose (checking out books) I found it amazing to read that 77% of Americans think it very important for libraries to provide free computers and access to the internet for library users according to Zickuhr’s blog. The San Diego Public Library (not my branch but other branches) offer teen idea lounges that house 3D printers that teen users can use for free.  The days of libraries simply being used to check out books are done; libraries have now grown into a more essential part of their communities by offering access to more than their physical collections.  I’m glad that I no longer see libraries as “just a place for books” and I look forward to showing library users everything their libraries have to offer.

Hyperlinked Communities

I had a difficult time thinking of what to write for this blog post because I didn’t think I could see what is different between a hyperlinked library and a hyperlinked community.  After reading our class readings and listening to the lecture on hyperlinked communities, I realized that a hyperlinked library is a vital organ for a thriving hyperlinked community.  Libraries that thrive and are a part of their communities are libraries that interact with their users even outside of the library via social media platforms like blogs or Instagram.  These libraries understand that technology is now an essential part of their user’s lives and they too want to be involved with their users.  The example I really enjoyed reading about was the New York Public Library asking their users what their favorite books were via an Instagram post, showing that this library cares about what their users are currently reading.  To me, libraries who interact with their users outside of library walls through technology really value their community and care about being an important asset and not just “a library”. 

The public library I work for I feel is lacking when it comes to engaging users outside of the library.  The only thing my library does is advertise programs on our very outdated website.  A number of users I have communicated with say that they rarely browse the library’s website and would prefer advertisement and interaction through Instagram or even Facebook.  I feel there is a disconnect with our community, especially when we get multiple users coming in on days, we have big events saying that they had no idea this event was being hosted.  I think becoming engaged with our community via social media would help us feel more connected and wanted by our community and help us really feel like we are an important aspect. 

Context Book Assignment: Hanging Out, Messing around, and Geeking Out: Kids Living and Learning with New Media

Libraries were originally seen as places for information gathering and self-education through books.  With the rise of the internet, information gathering has become much easier to do at home or on the go via certain mobile devices without setting foot inside of a library.  Because of this, libraries have had to adapt their services in order to still be important in an age that is quickly becoming digital.   The book Hanging Out, Messing Around and Geeking Out: Kids Living and Learning with New Media explores how teens and young adults are utilizing the internet and technology which can help libraries discover what adaptations they can make to better mee the needs of current and future library users growing up with new media. 

In the early chapters of this book hanging out, messing around and geeking out are defined as three different activities that youths engage in online.  Based on interviews the contributing researching conducting with teens, hanging out is described as the desire to “hang around, meet friends, just be” (pp 37).  Teens and young adults enjoy using social media platforms such as Myspace and IM’ing platforms such as AIM to listen to music, communicate with friends and even coordinate in person hangouts with their friends.  Platforms such as Myspace were also used as ways for teens to express their personalities online and share their likes and dislikes allowing them to potentially connect with peers with similar interests who they possibly would have never interacted with in the school halls. For some teens though, hanging out with new media can look a little different, Lisa Tripp provides the example of Michelle a teen in the San Fernando Valley who enjoys going on Myspace to listen to music and talk to friends but also assists her mother with tasks on the internet such as typing an email.  Michelle’s mother Rose’s education only goes up to the 8th grade level and she learns how to use technology from her daughter.  At the same time though, Rose limits her daughters time on social media as she fears Michelle will come into contact with dangerous people online such as child predators.  However, Michelle isn’t worried about that because she makes sure to only communicate with people that she knows in person.  Hanging out virtually is a casual way for teens to connect with one another without focusing on any serious worries while being themselves without their parents getting in the way of their social interactions (for the most part). 

The concept of messing around as defined in this text are teens beginning to develop a more intense engagement with new media. For example, Heather Horst, Becky Herr-Stephenson and Laura Robinson interview a teen named Derrick and how he uses the internet.  Derrick enjoys using Google to learn how to do things such as build PCs. He likes how easy it is to ask Google “how to” questions and then he just does what Google instructs.  Through Google, Derrick learned how to install a video card into his new PC.  Teens also utilize technology to experiment with photo editing tools in order to crop and edit images for their social media profiles. 

Geeking out is described as having an intense commitment or engagement with media or technology often related to a certain fandom group.  Mizuko Ito describes her encounter with a teen named Zalas who is heavily involved in fansubbing video games and electronic visual novels as well as creating anime music videos.  Geeking out also includes teens playing and communicating through MMORPGs. Being involved in an MMORPG community goes beyond more than playing inside the game, the community expands outside in the forms of gaming magazines, even fan art and fan fiction revolving around favored characters within the game.  Where hanging out with new media is considered a more casual affair, messing around and geeking out are more focused affairs for teens that involve experimenting and learning from media and being involved in their fandom communities.

Technology and new media also have a huge part to play when it comes to romantic relationships between teens.  Teens use their phones to talk and text with their significant others and methods such as Skype to video chat with them.  Because of parents, teens feel like they cannot get too much privacy to hang out with or talk with their significant others, so technology and new media helps them do so.  C.J. Pascoe discovered that several teens feel more comfortable talking to their crushes via Myspace or an IM platform because it is easier than having a conversation in person. Confidence grows when not having to face your crush in person. 

This book shows the many ways that teens rely on and use technology and new media. Be it through communicating with one another on where to meet up, or assisting a parent with typing up an email to creating music videos or navigating through a romantic relationship we can see that teens are heavily involved with the internet, media and technology.  Though this book came out in 2010, teens are still using new media today for creative outlets such as creating content via the TikTok application or communicating with friends via SnapChat. 

From reading this book and seeing the behaviors of teens in the libraries I work for both public and academic libraries can benefit from creating a social media platform for their users to connect with each other on and to connect with their library.  Having a social media platform would be a good way for libraries to learn the needs of their users possibly through a post asking their users what kind of services or programs they would like to see in their library.  In the blog post The hyperlinked school library: engage, explore, celebrate Michael Stephens discusses some tools that libraries could use to expand their services.  Tools such as blog posts, Skype and applications like Audacity to record and edit podcasts.  I really like the idea of having the ability to create pod casts in the library because this could be used for teen programming.  The public library I work for does not offer any teen programming and only focuses on children’s programming and very minimal adult programming that offering a podcast program for both teens and adults could be a fun and educational service that would motivate more teen users to use our library.  Library users of all ages use new media and technology for several things and libraries can use this to their advantage with the right mindset.

Itō Mizuko, and Judd Antin. Hanging out, Messing around, and Geeking out: Kids Living and Learning with New Media. MIT Press, 2013.

Stephens, M. (2010, March 2). The hyperlinked school library: engage, explore, celebrate. Tame The

Web. https://tametheweb.com/2010/03/02/the-hyperlinked-school-library-engage-explore-celebrate/.

Reflection on The Hyperlinked Model

Honestly before COVID the hyperlinked library model rarely crossed my mind, but now I see it as incredibly important especially during a time where libraries are closed to the public and utilizing curbside pickup are library user’s main way to still use and be connected with their local libraries.  Having a successful hyperlinked model means being available for your users even if it means adapting to be available to your users during a pandemic.  I enjoyed the example Professor Stephens gave in this week’s lecture on the Johnson County Library’s Take a Walk Read a Book program.  This library worked with their city’s Parks department in order to post sections from an entire children’s book around a walkway in their local park so people could enjoy an alternative story time opportunity provided to them by their library and their park officials. 

I currently I work for both a city library and university library and I definitely feel like the city library I work for would benefit greatly from adapting to a hyperlinked model.  Right now, the city library I work for has barely started offering curbside pick up for users and every request to offer a program like Take a Walk Read a Book has been denied due to cost, and inconveniencing another department.  I feel like there is an unspoken hierarchy within city departments and the library is seen as not important even by other city employees.  The library is such a low priority to the city that we have even been denied Zoom which we would like to have in order to offer live virtual story times to users.  Being truly hyperlinked means respect and appreciation should extend beyond the interactions and relationships between library staff and their users to library staff and other city employees as well.  When a city as a hole doesn’t see the value in their library system the hyperlinked model becomes difficult especially during COVID.  Due to being unable to offer other services besides curbside pickup, the city library I work for is struggling to meet their users needs and remain relevant to their users during the stay at home order.  I wish that the city would be willing to pay attention to just how important library services are to the community and be willing to work with us when it comes to improving services during the pandemic.  I understand that it may come down to budget reasons as well, but we have been told that we currently aren’t a priority and I think some of our services should be. 

Anyway, here is a closeup of some rosemary focaccia that I baked, because baking soothes my soul:

Introduction Post

My name is Carrie Sanabria and I live in La Mesa, CA. I have been pursuing my MLIS since Spring 2016, it has been a long road but I only have two classes left and then on to the eport! I currently work for UC San Diego’s Geisel Library as a Library Assistant III in the course reserves department. This is my first full-time library position and I am excited to be celebrated my 1 year anniversary with UCSD this month! It’s been an amazing experience and getting to use the skills I’ve learned during my MLIS program at work as been very fulfilling.

When I’m not working I can be found cycling, baking, fiddling with my garden, attending a metal concert with my husband or drinking beer. I love reading anything fantasy or science fiction related and I enjoy watching horror films. I enjoy meeting new people so feel free to send me a message to say hi or if you want to talk about beer, horror movies or video games.

There isn’t anything else to really say about me other than I hope to work as a public librarian or an academic librarian one day, but for now I enjoy my position with the UC San Diego Library and being an MLIS student.

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