Learning Everywhere

In the Learning Everywhere module it was discussed how these days learning takes place in many different places and at any given time. Technology has allowed learning to be mobile and flexible. As someone who uses public transportation just about every day, I can’t help but think about all the things I do on my phone while commuting: I view video lectures, listen to podcasts, read educational content, and even work on homework assignments using the Google Docs app. One way that libraries help (or can help) with mobile learning is by circulating devices such as laptops, iPads, and hotspots. And as Stephens (n.d.) mentioned, libraries are places that facilitate learning, and the libraries of today offer learning opportunities in unexpected ways. A few examples that were mentioned in the lecture for Module 8 were butchers putting on a sustainable farming workshop, an adult storytime with spiced wine, and art being created in the middle of a library. As another example, at the public library I work at there are impromptu children’s activities that take place such as games that teach coding and a giant tic, tac, toe game (made by a staff member). I love the endless possibilities for public libraries to teach various literacies, and that learning can happen in so many different ways.

Giant Tic Tac Toe game at the South San Francisco Public Library taken by myself in 2019.

Also pointed by Stephens (n.d.) is that we are entering a generation of learners who are growing up with devices starting at very young ages. They are growing up with the handheld devices that are connect to the Internet. Every once in a while I will find myself wondering what are the implications of this? For example, Children have “less screen time?” I imagine that there still isn’t a whole lot of research on this topic yet (since this current generation is still growing up). In any case though, there are certainly opportunities for public libraries to serve those that have been immersed in information from the very start. Libraries can help children (and others) assist with maximizing the learning potential of computers and electronic devices and stay up to date with them. Another potential opportunity, perhaps, is for libraries to host programs for parents/guardians that teach them how to effectively use parental controls or security features on devices.


Stephens, M. (n.d.). The hyperlinked library: Learning Everywhere . Retrieved from:  https://sjsu-ischool.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e38d4a22-9626-4b29-a038-aaef0124ee52

New Models

In the New Models module it was discussed how the physical spaces of libraries and modern approaches to library service can serve the needs of communities. One of these 21st century approaches is opening the door for library spaces to be used in creative and non-traditional ways. One example mentioned was the Anythink Library’ use of fireplaces in their branchest to help create a comfortable  and relaxing atmosphere. As explained by Stephens (n.d.) this decision came from a Danish concept called “Hygge.” There isn’t a direct English translation for the word “Hyyge,” but it has to do with a feeling of coziness, comfort, and well-being. If libraries can establish an environment that evokes hygge, it can help patrons feel welcome and part of the community.

A comfortable and welcoming environment also helps libraries establish themselves as effective gathering places. The Tea Tree Gully Library (of South Australia) hosts a program called Up Late: Grown Up Storytime, where they offer wine and rum as stories are read and crafts are made. As another example, we were shown a photo of a public library in Copenhagen that has padding on bookshelves for children to climb up, read, and play on. This part of the lecture made me think of how much variation there is within public libraries as far as the level of comfort and coziness. Some libraries I know have plenty of natural sunlight and comfortable furniture, while others feel cold, rigid and lack sunlight. Public libraries should make people feel happy to be there and all visitors should feel welcome.

Anythink Library – Commerce City in Commerce City, Colorado. Retrieved from https://www.yelp.com/biz_photos/anythink-library-commerce-city-commerce-city?select=MgIbxTAZunSi-hli3hvj2w

Libraries can use their spaces reach in basic human needs in addition to informational and recreational needs. I was impressed to learn about the Capital Area District Libraries community closet, where the public has free access to personal care products. The fact that the products are donated by both staff and patrons exemplifies a participatory service where patrons are involved in carrying out a library program. One of the public library systems I work for holds a program called Food For Fines where at the end of each year patrons can donate canned and non perishable foods and have their library fines waived. The opportunities that public library staff have to serve a wide variety of needs to a wide variety of people is a big part of what draws me to the public library field. It’s exciting that public library staff can take on these social worker-like roles and when community space and creativity are combined, there is so much potential.

Food For Fines program in San Mateo County, California. Retrieved from https://smcl.org/blogs/post/food-for-fines/



Stephens, M. (n.d.). The hyperlinked library: New models . Retrieved from: https: https://sjsu-ischool.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d68f4501-b7e5-4a2e-b927-aad60122498e

Planning Assignment – Music Instrument Lending Program

One of the public libraries I work is the South San Francisco Public Library. About a year ago a coworker mentioned that he had checked out a ukulele from a nearby library. It was the first time I heard of a library lending out musical instruments. At the time, I thought that it would be cool if our library could loan instruments someday but I hadn’t really thought about it again until now. For this assignment, I decided to introduce a plan to implement an instrument loan program at the South San Francisco Public Library. I may actually introduce the plan at some point!

South San Francisco Public Library Grand Avenue Branch. Retrieved from https://www.librarything.com/pic/5459635

Goals/Objectives for Technology or Service:

1. To make it possible for any resident of South San Francisco have free access to a musical instrument, especially those with limited resources.

2. To support students who have no access to music education programs or programs that have limited resources as such as instrument availability.

3. To attract more middle school and high school students to the library and have them build a rapport with library staff.

4. To support the library’s value of life-long learning.

5.  To use program as a platform to promote other music related resources such as music collections, steaming service, etc.

Description of Community you wish to engage:

The South San Francisco Public Library is located in the city of South San Francisco which is located about 15 miles south of San Francisco. There are two branches in the city, the main branch and the Grand Avenue branch, and they are part of the Peninsula Library System (PLS). PLS is a consortium of 34 public and community college libraries in San Mateo County. Both South San Francisco Public Library offers many programs and resources for children, families, and adults, but not as much as for teens and pre-teens. Both branches are in close proximity to many public schools as well a handful or private schools. The musical instrument lending program will be open to all members of the community (who have a valid library card), but targeted for teens and pre-teens. It will be especially beneficial for those who households have limited resources and have members who are involved in a music education program or who simply have an interest in learning how to play music.


About us. (n.d.). Retrieved from https://www.ssf.net/departments/library/about-us

Action Brief Statement 

For Patrons: 

To convince residents South San Francisco with limited resources that by visiting the library they will be able to loan musical instruments free of charge, which will allow them to pursue musical endeavors. This is important because this type of educational/recreational opportunity might not otherwise be possible. 

For staff

To convince administrators and other library staff that by implementing a musical instrument lending program, they will give the community access to a free resource which will help reduce the barrier to educational and recreational musical opportunities. This is important because free music education programs continue to downsize or be eliminated (due to budget cuts), there is disparity between high quality and low quality music education programs, and music instruments are too costly for some. The program would support the library’s mission of meeting the “informational, educational and recreational needs of our multicultural community” as well as support one of their core values of life-long value.

Evidence and Resources to support Technology or Service: 

An article written in favor of music instrument lending libraries:

Obannon’, R. (2016, April 30). An idea worth importing: Instrument lending libraries. Retrieved from https://www.bsomusic.org/stories/an-idea-worth-importing-instrument-lending-libraries/

An article discussing research regarding the positive effects of music instruction on the human brain;  disparity between the availability of music programs in high-poverty and low-poverty schools the decrease in music education programs, etc.

Kase, L.M. (2014, February 6). Using Music to close the education gap. Retrived from https://www.theatlantic.com/health/archive/2013/10/using-music-to-close-the-academic-gap/280362/

Examples of nearby libraries that offer music instrument rentals:

-Forbes Library (offers a variety of music instruments):

Borrow a music instrument. (n.d.). Retrieved form https://forbeslibrary.org/help/borrow-a-musical-instrument/

-San Mateo County Libraries (offers ukulele rentals):

San Mateo County Libraries (2019, October 10.). Pickup a ukulele from your local library! Retrieved from: https://smcl.org/blogs/post/pick-up-a-ukulele-at-your-local-library/

Retrieved from https://www.meetup.com/Peninsula-Ukulele-Group/photos/28920289/471889508/

-Toronto Public Library (offers a variety of music instruments):

Borrow a musical instrument. (n.d.). Retrived from https://www.torontopubliclibrary.ca/services/borrow-a-musical-instrument.jsp

Retrieved from https://www.torontopubliclibrary.ca/services/borrow-a-musical-instrument.jsp

Mission, Guidelines, and Policy related to Technology or Service:

Ideas for guidelines and policies of a music instrument rental program can be inspired from the handful of libraries that already have a similar program in place.  An explanation of how the music instrument lending program works along with rules and conditions can be posted to the library’s website. Rules and conditions can be drafted up by staff and decided upon by a simple majority vote. Videos regarding how to properly take care of the instruments can be linked to the website too, like the Toronto Public LIbrary does. The videos do not have to be original content, they can be simply be videos from Youtube. 

Draft of Rules and Conditions (based on Toronto Public Library’s instrument lending policies):

Borrowing an instrument

  • Instruments can only be borrowed from either South San Francisco public library branch (Main or Grand Ave). Contact either branch to find out if the instrument you want is available.
  • Instrument must be returned to the branch that they are checked out from.
  • Make sure you have a valid South San Francisco Public Library Card.  
  • Upon checkout, you will be asked to sign a Musical Instrument Lending Agreement. For children under 18, a parent or guardian must sign the agreement.
  • Instruments must be returned to the Musical Instrument Lending Library branch that they were borrowed from.

Rules and conditions

  • You may borrow 1 instrument at a time.
  • The loan period for an instrument is 3 weeks. You are allowed 3 renewals. An instrument for up to 12 weeks in total.
  • Holds cannot be placed on instruments.
  • If you are late returning an instrument, you will be charged an overdue fine of $1 per day, with a maximum of $25.
  • If an instrument or its accessories are lost or damaged, a replacement fee will be charged.


Borrow a musical instrument. (n.d.). Retrived from https://www.torontopubliclibrary.ca/services/borrow-a-musical-instrument.jsp

Funding Considerations for this Technology or Service:

Musical instruments donations can be sought from the community. Postings can be made in the library and online that let people know which types of “gently used” instruments are being sought. A few examples of instruments that would be sought are guitars, ukeles, violins, and keyboards. Perhaps instruments with mouthpieces should be avoided (e.g., saxophones, trumpets, flutes, etc.) for sanitary reasons. The South San Francisco Friends of the Library can also assist in raising funds to purchase instruments. They are a nonprofit organization that advocates for that raises money and advocates for the library. Additionally, grant funding that focus on music education can be searched for.


Friends of the Library (n.d.). Retrieved from https://www.ssf.net/departments/library/get-involved/friends-of-the-library

Action Steps & Timeline: 

Lending out music instruments can be easily piloted as long as they get approval from the Library Director and Assistant Director. The library wouldn’t have to purchase a batch of instruments, at least not initially. The library can seek instrument donations from the public in the months prior to launching the pilot. Too much time does not need to be spent on the details of the program before giving it a try. As Stephens (n.d.) recommends, when rolling out a new program or service staff should try not to overthink plans because of the fast pace at which things like programs and events occur at libraries. If program does not get approval, staff can come up with other creative ways to support music education programs and community members with an instrument in music.

Rough Timeline

November/December 2019 

-Create flyers for programs and draft promotional social media posts. 

-Introduce program to South San Francisco Friends of the Library and give them promo materials 

January 2020 

-Begin to seek donations from the public.

February/March 2020 – 

-Staff training on program

April 2020 

-Pilot program launch

July 2020

-Official launch of program (if pilot is successful)


Stephens, M. (n.d.). The hyperlinked library: Planning for participatory services .INFO 287. Retrieved from:   


Staffing Considerations for this Technology or Service: 

The music instrument loan program will not require extra staffing. Bar codes and RFID tags would need be be put on each instrument and a record would need to be created in our ILS though. I am willing to take care of these tasks myself during my regularly scheduled off desk hours, but staff in the Technical Services department are welcome to help.

Training for this Technology or Service:  

Very little staff training would be required. Informing staff about the basics of how the program can be carried out can be accomplished in just a few sessions during the weekly staff meetings. I would be happy to host the training sessions. During training, staff would be informed on where the instruments will be stored, the rules and conditions of the program, how to properly check them out to patrons, etc. 

Promotion & Marketing for this Technology or Service: 

The program can be promoted both inside the library and online via the library’s website and social media sites (Instagram and Facebook). Inside the library, flyers van be posted in display cases and smaller flyers can me made available for patrons to take home. On promo materials (and on the website) a program launch date can be stated to help stir up excitement. Social media posts counting down the days until the official launch of the program can be created too (e.g., “3 More Days Until The Launch of Our Music Lending Program”). Also, an instrument (or a few) can be displayed in a visible location such as next to the main service desk with a display that reads something along the lines of “Ask us about our new instrument lending program.” The basics of how the program works can be posted near the instruments on display too. To help spread the word outside of the library, library staff can visit places such as local schools to promote the program. And after the program starts, the library can continue to promote that they seek donations for “gently used instruments.”


Staff should be encouraged to ask for verbal feedback each time a patron returns an instrument to the library. Feedback forms can also be given to patons each time they check out an instrument and they can politely be asked to fill out the surveys. One of the questions that can be asked is, “What other instruments would like to see available in the future?” This can help give insight on how the program should expand at a later time. Online, the comments and views of social media posts regarding the program can be taken a look at. Patrons can be encouraged to post to social media and use a specific hashtag to to show how the instrument is enriching their lives. How many times the instruments are checked out will be easy to track in our ILS software (Sierra). Each instrument can have a barcode and RFID tag. Whether a new or existing service, its success must continue to be evaluated and it must be determined if the original goals of the service are being met (Casey and Stephens, 2016).


Casey, M. & Stephens, M. (2016, April 22). Measuring progress. Retrieved from https://tametheweb.com/2008/04/15/measuring-progress/

Hyperlinked Environments

For this blog, I decided to focus on the articles from the Hyperlinked Public Library part of Module 6. The article is titled 10 Facts About Americans and Public Libraries by Raine (2014). Below,  I have listed each fact and briefly commented on them.

1. E-book reading is growing, but printed books still dominate the reading world.

This is not surprising to hear. From what I gather, the vast majority of patrons at the library I work at prefer physical books and I have never heard a patron (or anyone) mention that that only read e-books. It does seem like the interest in e-books is slowly growing though. More and more patrons ask how e-books work, and it is helpful that the libraries I work at offer workshops on the topic. In fact, I get to teach e-book and e-audio book workshops myself.

2. The rise of e-book reading is tied to the steady increase in ownership of tablet computers and e-readers. 

2. It was said that 50% now own a tablet or an e-reader (in 2014), and that in the past year 32% had read e-books on their cell phones and 29% on their desktop or laptop computers. This is a growing opportunity for public libraries to serve tablet and e-reader owners offer as public libraries typically offer a variety of online content such as e-books, e-aubooks, and other content like streaming movies services. For example, at both public libraries card holders can access a movie streaming service called Kanopy, where users can stream thousands of movies for free. At one of them, card holders can check out tablets (for in library use only).

3. Americans appreciate libraries, especially for the role they play in communities

 According to the article, 90% of Americans had felt a closing of their local public library would impact their community. As someone who intends to stay in the public library field, this is nice to hear. I imagine that giving patrons the ability to have a say in the types of programs and services they receive (participatory service) will aid in maintaining the public’s positive outlook on libraries.

4. Mothers love libraries.

It was said that mothers are more likely to read to their children every day, and that they are also more likely to have a library card and to have visited a library in the past year. This is not surprising either. At the public libraries I work at, there are a lot more mothers in the than fathers. Perhaps libraries this means that libraries should reach out to father’s more. As one example, librarians can host events that cater to specifically to dad’s. 

5. Access to books, media, and quiet, safe reading places top the list of favorite library services.

One of the videos in The Hyperlinked Library part of Module 6 featured an interview with someone who spoke of the Dokk1 Library in the Netherlands. The interviewee discussed how a lot of time was spent engaging with the public to get their feedback regarding the design of the library and how it should to meet the community’s needs. It was neat to hear hear how the public was involved from the very start, as opposed to the library staff asking for feedback after the library was built and after key decisions were already made. But even after a library is built, patrons should still be able to contribute feedback in the type of materials and spaces they want.


Dokk 1 Library Video Link: https://www.youtube.com/watch?v=IvFfbjs8aZo

6. The public’s highest priorities for libraries center on kids and literacy.

Public libraries have so potential in supporting children’s literacy, especially during the summer months when kids are out of school. Every summer, San Francisco Public Library has the Summer Stride program, where children (and adults) can get activity trackers at any branch to record a minimum of 20 hours of reading, listening or learning time. Those who turn in their completed logs receive a tote bag. A big part of supporting literacy too, is maintaining close relationships with local schools. In both library systems I work for there is a big push to get children in local schools library cards.

7. Library websites are catching on.

According to the article, 44% of those ages 16 and older have used a library website at least once, which was up from 39% in 2012 and 30% had used one in the past year. I would guess that these numbers have gone up since as digital offerings (digital magazines, video streaming, etc.) have increased. The websites of libraries are always an opportunity to promote library programs, events, and services. It’s important that these websites are easy to understand and navigate.

8. Older teens and young adults are sometimes the most likely to desire new library technologies.

According to a survey of older teens/younger adults, participants said they most likely to use a kiosk similar to Redbox to check out library books or movies if they were placed around their geographic areas. This would be especially helpful in areas that lack public transportation to public libraries.

9. One challenge libraries face is simply making people aware of all the services they offer.

It seems like most people are aware of only about half (or less) of the programs and services that the library offers whenever  I help someone sign up for a library card. Upon opening a library account for a patron I try to mention a few programs or services that they might not be aware of such as the free moving streaming service Kanopy. Just recently, I was told some family members about how the libraries I work at recieve all the new movies that were recently out in theaters on DVD. They didn’t realize that and had been solely paying for rentals via Redbox.

10. Library use ebbs and flows for many Americans. 26% of library patrons say their use has gone up in the past 5 years; 22% say it has gone down.

I’m curious to find out if there what kind of updated research there is on public library usage. I’d be curious to know how these numbers differ in rural areas compared to the inner cities and suburbs. A 2017 by (Geiger, 2017) found that American millennials are more likely to have visited a public library in the past year than any other adult generation.The article was listed as a recommendation at the bottom of the “10 Facts About Americans and Public Libraries” article.


Geiger, A.W. (2017, June 21). Millennials are the most likely generation of Americans to use public libraries. Retrived from https://www.pewresearch.org/fact-tank/2014/01/24/10-facts-about-americans-and-public-libraries/

Participatory Service & Transparency

One thing that stood out for me in Stephen’s (n.d.) intro video for the Participatory Service & Transparency module is the motto that libraries should keep stories, share stories, and make stories. I like how this simple sentence can offer guidance for library staff and help spur ideas. It also helps define what libraries do (or should) be doing. Libraries keep stories (books, newspapers, public records, etc.) share stories (storytimes, book clubs, etc.), and as Stephens mentioned, now it is time to make stories. He tells the story of the librarians from the DOK library in the Netherlands coming to this realization while visiting Chicago and then coming back home and gettihg their library patrons to participate in gathering local history stories. This is something that any library can do. San Francisco Public Library, for example, has a community photo project called Shades of San Francisco where patrons are invited to submit photos of their families, workspaces and neighborhoods to be added to an archived collection. The collection can be viewed by anyone on San Francisco Public Library’s website.

You can check it out here: https://sfpl.org/index.php?pg=2000529601

It was also neat to hear that the librarians from the Netherlands came all the way to Chicago to study gaming programming. One of the public libraries I work has hosted video game tournaments which have been popular among teens. Our branch is not as close to the local high schools as the other branch in the city, so we typically don’t have a lot of teens at the library. Another gaming type of program our library has done is escape rooms, which also been popular. A few of our staff members are escape room enthusiast and have created their own, coming up with their own various puzzles and themes. The games have taken place in our auditorium along with other parts of the library and have been open up to groups of about 6-8people.

Here is the flyer to the most recent one that took place:

Retrieved from https://www.ssf.net/home/showdocument?id=16426

One way that staff can exercise the tenants of participatory service is to invite patrons to recommend themes and ideas for puzzles for the scape rooms to give them a voice in the type programming they want to receive. Perhaps patrons can join staff to help design props, puzzles, etc. Another way to practice participatory service is offer methods for evaluation (Stephens, 2019). For example, after an escape room takes place staff can make sure to offer feedback surveys as well as  make patrons welcome to offer feedback verbally.


Stephens, M. (n.d.). The hyperlinked library: Planning for participatory services . Retrieved from: https://sjsu-ischool.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0f55e5f3-e6dc-411b-9e8c-aad6011842c1

Context Book Review

The book I chose for my review was The Future of Music: Manifesto for the Digital Music Revolution by David Kusek and Gerd Leonhard. I was hesitant to choose this title because it was written in 2005 and so much has changed since then. But on the other hand, it was the only book from the list of options that was centered on music (a passion of mine), and I figured it would be interesting to read how the authors foresee the future of music consumption and the music business in general. Kusek and Leonhard (2005) explore the current state of the music business and record industry at the time (at the time) and explain how digital technology would become a game changer for all parties involved including music consumers.

It was remarkable to see how much foresight Kusek and Leonhard (2005) had when the book was written, which predated the first iPhone. In fact, after reading the first few pages I found myself double-checking to see if the book was actually written in 2005. Kusek and Leonhard (2019) invite the reader to “imagine a world where music flows all around us, like water, or like electricity” (p. x) and is “ubiquitous, mobile, shareable, and as pervasive and diverse as the human cultures that create it” (p.3). They were confident that the sea of music would be instantly accessible (for almost free) on mobile phones that would connect to digital music services along with access to a variety of other media (pg. 34).

In this world, both CDs and record stores would be obsolete. It is noted though, that despite a huge plunge in CD sales at the time, the concert business in the United States was flourishing with live music being more popular than ever (pg.7). Now in 2019, CDs are just about obelste, record stores have dwindled, and the concert industry is still very strong.

Kusek and Leonhard (2005) make it clear that access would replace ownership. To them, it was only a matter of time before music subscription services would be available where music would be streamed as opposed to being downloaded. Moreover, people wouldn’t feel a need to physically possess music anymore. They asserted that even though quality would not be equal to a CD, the benefits of streaming services to users would outweigh the drawbacks. The differences in audio quality would not be a problem considering how cheap subscriptions would be (pg.11). Kusek and Leonhard (2005) also mention that out wireless devices would make music recommendations, and allow for a place for music discussions to take place. Users would be able to share interests and opinions with each other, in addition to the music itself. This would all happen once wireless network access was affordable, reliable and networks provided simplified pricing and sound that was acceptable to the masses (pg. 15).

In thinking about my own experience, my music listening methods have changed in a way that Kusek and Leonhard (2005) would have predicted. My CD collection is now stored away in boxes and I mostly use music streaming services, mainly Spotify. Even though I am picky about audio quality, I find the benefits of music streaming services to far outweigh the drawbacks. Using Spotify’s highest audio quality setting (320 kbs) and a pair of  good quality headphones, I am perfectly content. When I happen to be at home and have time to really soak in an album, I play vinyl records on my old-school record player.

 I love the convenience of having my entire record collection with me virtually anywhere I go. I have been slowly adding me albums from both my CD and vinyl collection to my Spotify account so that I can have easy access to them. I can simply use the search box in the app to find an artist, album, or song and save it in my library. I’m happy to find that the vast majority of the music from my physical collection is available on Spotify. And even more, I can access and save music exclusively made available in Spotify (e.g., live recording sessions) and get to play around with a whole bunch of music discovery features.   

So where does a 21st century library or “Hyperlinked Library” fit in this picture? How can they help or enrich the life of a music fan or someone interested in the music business? If CDs are obsolete and access to music is already pretty much free, what kind of music should libraries offer? These are the type of questions I will be exploring throughout the duration of this class (and beyond).

One thing that comes to mind, is library staff being able to teach patrons on how to use ever evolving technologies including devices, products, and services. For example, staff can help patrons navitage options and features, troubleshoot issues, or even just get started, via music streaming workshops, iPhone workshops, etc. In fact, these are the types of workshops I get to teach at one of the public libraries I work at. These kind of offerings resemble the Library 2.0 model (Casey & Savastinuk, 2007), which emphasis reaching out to potential library users in addition to current library users. In other words, workshops that teach users various technologies in this digital world can attract those that might not have been inclined to visit a library before-hand.

Something else that is often on my mind, is the library being a place where people can gather. Sure, patrons can stream music for free (at least the ones with access to a decent Internet connection), but the library can be a place where music enthusiasts can attend events where they can meet others and have discussions about similar interests. Speaking of which, I’m currently in the process of putting together a music club, which will be essentially a music version of a book club. Lastly, I love the idea of libraries being places where patrons can have a music practice/rehearsal space and even rent instruments. 


Casey, M.E., & Savastinuk, L.C. (2007). Library 2.0: A guide to participatory library service. Medford, New Jersey: Information Today.

Kusek, D. &  Leonhard, G. (2005).The Future of Music: Manifesto for the digital music revolution. Boston, MA: Berklee Press.

Hyperlinked Library Reflection

One of the two public libraries I work at resembles a Hyperlinked Library in many ways. For example, managers welcome input and new ideas form both staff and patrons. Overall,  human connections and conversations are present. The library is active, especially in our makerspace area which includes 3-D printers, an engraver and other machines and gadgets for adults, teens and children to make stuff with. There is an emphasis on programming/events where people from the community gather and interact with each other. Programs are created and hosted by Librarians and Library Assistants (like myself). No matter what their position at the library though, staff are always encouraged to be creative and work together in teams.

Our organizational chart has flattened within the few years that I have been working there. Library Pages use to only work behind the scenes tasks (shelving, event set-up/break down, processing holds, etc.), but now they also work alongside Library Assistants at the service desks carrying out circulation, reference, and computer/tech assistance duties. And at the same time, Library Assistants now share some of the duties that were once exclusive to Library Pages. Librarians no longer have shifts at the service desks, as they focus on things like creating/hosting programs, making flyers,  maintaining our website, grant writing, etc.

There are challenges to this model though. One of the main ones being the constant need for staff to be at service points. During any given moment, we have two people at the main desk and one person at a stand-alone desk near the teen and children’s area. One additional person is usually staffed in our makerspace. 

Our managers are currently thinking of ways to free up staff from our service desks so that they can focus more attention on programming and other things that add value to the library. The idea was mentioned of eventually having one person at one service desk and the rest of the staff out and about in a “floating” role where there would be even more opportunities to interact with and assist patrons. It would take a while for many patrons to get used to these kinds of changes since they are a big shake up to the traditional way of doing things.

All in all, I’m happy to be working at a place where the higher ups have 21st century libraries in mind and are not afraid of change. 

Intro Post

Hey everyone,

My real name is Robert but I go by “Bobby.”

I’m a San Francisco native who loves music, movies, matcha green tea, and rabbits! Pictured below, are my two bunnies Cosmo and Winnie.

I completed my bachelor’s degree here at SJSU. As a lifelong fan of music and movies, naturally, I chose to study Radio/TV/Film. During my time as an undergraduate though, I realized that I also had a passion for helping others, building a sense of community, and teaching.  After graduating from SJSU (and after a few years if working the radio industry), I briefly explored a career in teaching.

But after completing the requirements for a certificate in Child Development and Family Studies at City College of San Francisco, I quickly switched gears after accidentally stumbling upon an online job posting for a librarian position.  At that point, it never had occurred to me to work in a library. But as I read the job description, I thought to myself, “Woking in a library would be the perfect fit for me!”

I dove into the field as quickly as I could (about three years ago). Luckily, there happened to be a “Library Information Technology” certificate program at the same community college I had been attending.  I went through the program right away and really liked all of the classes. I currently work for two public libraries: I work as Library page for a branch in the San Francisco Public Library System and as a Library Assistant for another in San Mateo County (just south of San Francisco).

I love working for public libraries and I definitely plan on staying in this field. I enjoy serving the public, especially those that are undeserved or “at-risk.” I also appreciate the variety of library experience I’m currently gaining. I get to carry out circulation and reference work, as well as help out with programs/ events including hosting storytimes for children and families and conducting “digital literacy” workshops for adults (e.g., Intro to G-mail, Intro to Social Media, iPhone basics, etc.)

I chose this course because it was recommended by another person in the MLIS program and because of it is relevant to me as someone who works at two different public libraries. I look forward to exploring the evolving nature of 21stcentury libraries and figuring out their potential. And more specifically, I look forward to exploring how music can be incorporated in programs and services in public libraries.


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