UPDATE – Michael Casey Chat Postponed

Everyone – I just had a text from Michael – he is under the weather and asked if we could reschedule. I said of course! So – we will reschedule with Michael for another day in the next few weeks.

Please message me if you have questions!




Greetings all. This afternoon: September 18 – Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 4pm PT. We’ll talk a bit about his libraries and answer any questions you have, etc. https://sjsu.zoom.us/j/860133313




4 thoughts on “UPDATE – Michael Casey Chat Postponed

  1. Sol Magana

    This is great. I will definitely try to attend. Will this be recorded? I just saw an article about them in the American Libraries magazine. I am so interested in seeing how the more patrons are trusted, the more the behave. It is such a paradox, I am so happy they are providing access to patrons with the Open+.

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