Month: September 2019

This Afternoon! Michael Casey

Greetings all. This afternoon: September 18 – Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 4pm PT. We’ll talk a bit about his libraries and answer any questions you have, etc. Join URL:https://sjsu.zoom.us/j/860133313

Gwinnett Flier about Open+

For interest, Michael Casey shared this about the Open+ System: open-handout September 18: Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 4pm PT. We’ll talk a bit about his libraries and answer any questions you have, etc. Join URL:https://sjsu.zoom.us/j/860133313

Gwinnett County Public Libraries Visit

Hey all – Michael Casey will be joining us for a class chat on September 18. He is Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta.  I spent two days in Fall 2016 at Gwinnett to speak at the library’s Staff Day. I recorded a short travelogue about their innovative services for this […]

Ask Michael Casey a Question

September 18 – Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at 4pm PT. We’ll talk a bit about his libraries and answer any questions you have, etc

Share Your Context Book URL Here!

It’s exciting to watch your first major assignments appear in the course activity stream. Over the next few days we’ll see more Context Book Reports go up. For fun (and I know you are using the OPML),  please share your report URL in a comment on this post and a “twitter-like” short sentence about your major […]

News: New Column & Interview

Hi all – This is just for interest. Last June, I attended Next Library in Aarhus. I wrote a column about a session I co-presented and was interviewed by a Danish publication: Library Journal – Office Hours | With a Little Twist Carlson then shared her own story to open her part of the session. […]