Reflection Timeline on Course Content

Virtual Symposium

For my reflection and virtual symposium of the course content this semester I decided to use Knightlab Timeline.  This is a great digital humanities tool that allows you to build a timeline in Google sheets and then translate it into a presentation.    I have had the opportunity to work with this application once before and it stretched my technical abilities as it requires Html coding for any formatting options.  Often, for me, a 2nd go at a new application solidifies my abilities and confidence, so I felt like this was a great opportunity to do just that.

This class taught me so much and I believe I reflected some of those core takeaways in this project.  What I will miss most about this class is the course assigned readings.  ( I can’t say I’ve ever made such a broad statement about a class before).  The course readings this semester were wonderful and engaging.  Dr. Stephens- if you ever launch a newsletter with a “what I am reading this week” section I would be the first to sign up.

With all that, I close out this Fall 2020 Semester.

 

Link To TimeLine

 

References

Casey, M. E., & Savastinuk, L. C. (2007). Library 2.0: A guide to participatory library service. Medford, N.J: Information Today.

Claire Sewell & Danny Kingsley (2017) Developing the 21st century academic librarian: The research support ambassador programme. New Review of Academic Librarianship, 23(2-3), 148-158, DOI: 10.1080/13614533.2017.1323766

Stephens, M. (2016). The heart of librarianship: attentive, positive, and purposeful change. American Library Association.

Schneider,K.G. (2006). The user is not broken: A meme masquerading as a manifesto. Free Range Librarian. http://freerangelibrarian.com/2006/06/03/the-user-is-not-broken-a-meme-masquerading-as-a-manifesto/

Media Credit

Blg3. (2009). All New Librarian Action Figure. https://www.flickr.com/photos/89694807@N00/3208832266

Eden, Janine, & Jim. (2020). Fortitude With Face Mask. https://www.flickr.com/photos/edenpictures/50107311193/in/photolist-2jkP4Uv-2jNRQWs-2jdMFxd-2jjqMAi-2jjqMdz-2iRkNGB-2jWFjwC-2jh4viC-2jh8pfX-2jhMs9b-2jWLibE-2j7rkXZ-2j7rm3t-2k2Gqtq-2k2Grzi-2k2Gk1X-2k2L8Xj-2k2LdaH-2kac3xa-2k2Latf-2k2LRBY-2iRkNRE-2iRi5Ao-2jhLnjC-2iRi4Fn-2jhLb22-2iRkPi6-2iRkP9y-2iRwYcN-2iRvjCf-2iRvjvM-2ka7M1N-2k2LeJK-2k2LeBk-2k2LPWd-2k2LdHX-2k2LRZ6-2k2LPjM-2k2L9mf-2k2LbtB-2k4iaDZ-2kac3Bo-2k2LLiw-2k2LLUw-2k4dJHf-2j7a6oM-2k4dJgU-2j7cyMZ-2k4ibFP-2j7a24u

Lucio,A (2011). cores. https://www.flickr.com/photos/adrianodefendi/6203587201/in/photolist-asc1m2-amJaBS-6XBi7q-5n7UXW-34RNPh-amJ9cf-6XBidw-zVdwf-319VGA-amJa1j-6h8UH-ZoX6WL-5t4DUJ-9M1FVb-5c76w-vErzY-a8hPe4-jC2yxQ-XocW4o-THcPGY-2i8AM3c-2iH7Hzo-6kyov-26YuAQL-2bc256t-ubEwn-KznMi9-dqrJM3-9rxBq-MqbBL-7xcHU-fNLRaS-VXqEuP-p7YUr-fNMaKm-fNuPKF-fNuvKi-fNLF5d-fNuBoD-fNMhGN-fNufvr-2joFoXb-2ghMLMn-fNudQn-WbyAP7-fNLJio-fNu4Ae-fNuNvn-fNuckH-fNLRK1

Prachatai. (2020). Covid-19. https://www.flickr.com/photos/prachatai/49718934141/in/photolist-2iKuwWr-2iNTrPk-2iKw951-2iKrLH2-2iLwack-2iHM3tD-2k3WekZ-2iHKtKP-2j6pnV2-2iU7vAa-2jknxQF-2jKxa6q-2iYbjef-2k4RtjK-2jaH47e-2iJZ8tT-2j4UpQS-2k2cVTP-2ju3GRG-2iG53i7-2iZE5jv-2j4RKsA-2iTPMMC-2jyvUWk-2jcjU2Z-2jaPqrY-2jaS5r4-2jaJG4h-2jZ6vSN-2jkcdDX-2iSBqPq-2iQwiNi-2jcjSjF-2k34m15-2k1JKWU-2k5b2hS-2iSBqRz-2iJdhqc-2iSoU1W-2iXYfFo-2iLtNvP-2j6iR47-2jpXkpG-2iQxZKL-2jLibHR-2iJz27s-2iSBrtS-2iT8azQ-2j7P7fE-2iP8mix

Nilsson, S. (2015). colorful droplets. https://www.flickr.com/photos/infomastern/21432722553/in/photolist-yDWiHc-9QcAeg-2851Rxo-8uHua9-ht66k-gan2si-2jGtA2X-2gKpa19-eHSEsy-2jALkBn-8MSSga-eVRB9u-2a576yJ-4mBMzw-7zDWzv-Chcwi-fq56oR-zPXH64-zBQZT5-22wYxqB-ELx7g-fyLp6N-wdJXc-2rj6xF-ZyZZCu-dB7S5v-edABwy-2hEw2kD-729bvu-2jn4Yxm-KGAWfZ-2jTaFbV-4tS3yF-JWxa-ALPtQC-b8bAXp-2jXZRfz-Vt4E61-LEP72m-d9YzRL-GTroar-65fQgP-qYGncw-okYoTL-TGMSWK-2iVpWp9-8gu8GM-9uA1zY-2jNhSW4-4iVNZd

Raymond, N. (2014). Sideling Hill Stairway. https://www.flickr.com/photos/82955120@N05/15683286130/in/photolist-pTSWz1-NoF47a-pNnNpP-jGW1K9-2iUVtLf-2hJHBZh-7CAmvK-pnNoBP-qfjNeU-E7jgAy-8PARmi-ntf64z-2hBVB5i-acJZ9M-9y7jvg-qzSo78-GToDKD-jVSed4-aS965D-8vPbHR-jVRzRb-UE6rK6-jGS3M4-9Hrxwi-4nFd7o-a64G3u-a6ynTh-puvK5X-6cPfKZ-2ju5WS7-an2hGs-XHJ9XH-8KQ5H-pDYhkZ-82mBdQ-dThCF1-4L7gXm-7FFpxB-zheGKd-7WRRjd-KdL3XF-2jpkv9-7ZLUDM-9y8tGa-ekUzGw-8fhDv-2388EcB-9gEoyL-bgVu4t-asyN8z

Sampanthera. (2015). Sun. https://www.flickr.com/photos/129623994@N04/17191224771/in/photolist-sc8wc6-EBeXk-6QDu8y-9Mra6z-5ST1g1-6fuYxZ-7ZqF8Y-8Lmc9t-jenC8-AMjGpN-k9Atp-9DpWu-53H1Wz-Vqb73V-mRmis-hXecR6-8Jy9QG-fcuMuE-89eHW7-gSTPc-6TZwDQ-8q9Pib-Y9YwfY-nq6c3-9tztNH-evJBcR-z5Z4z5-8UTLHd-7d1VS2-4kWUM-28Fgdgd-538XR-6EqV8T-KwQDfP-xBHjX-dmCPzv-3bQnGi-4wDFxz-pWWi6w-ZrR4sw-24Mb5g-8NjEAS-RXrksG-xZTNbG-ZT7MCA-dha7vm-bnuEK-32Hjje-25QTCs-EcKTR

Wordshore. (2013). The Internet, Networking and the Public Library. https://www.flickr.com/photos/silversprite/10591101195/in/photostream/

 

 

 

 

Considering Hyperlinked Communities: Covid-19 and Digital Divide

In the 21st Century Digital Divide Jessamyn West (2014) touches on some very current dilemmas we are facing here in 2020.  She examined the role of libraries as the safety net for the digital divide in most areas, as well as considered the role we are all playing in the shaping of our culture though our behavior online. 

The public library’s role as the safety net for the digital divide abruptly ended in mid-March for many organizations.  There was no time for planning and infrastructure building.  On March 11th, my library was filled with patrons taking care of their daily needs on the computer provided and by later that evening we were all being informed the library wouldn’t reopen the following morning. By “we”, I mean those of us who had access to online information. 

Closed, shield, note, after work, mirroring - free image from needpix.com

I am sure many showed up the next morning completely unaware of what had shifted overnight.  While there might not be any need for finger-pointing or blame, this was still an utter fail.  We abruptly ceased our social contract of providing the community with needed resources, offering very little backup support to the most in need.  In hindsight, we let fear lead when we could have thought more strategically about how to stay linked with the community.  Only time will tell the long-lasting damage done to our reputation. (disclaimer- a reflection on my own personal work experience- not libraries at large).

I want to pause here and think about the term “Hyperlinked” and how we are extending that term in this class.  Webster defines hyperlink as an electronic link providing direct access from one distinctively marked place in a hypertext or hypermedia document to another in the same or a different document.  My understanding that I am gathering from the course content (correct me if I am wrong) is that we are extending this term to represent the invisible but powerful connection we want to make between the information and services we provide as a library to our community. This connection is to be a two-way model, information and services that reflect the needs and wants of the community even if the community cannot articulate those needs and wants.  By using this modern term “hyperlink” we are putting into the imagination the understanding that we are linking together in real spaces and in virtual spaces due to the new technology that is all around us.

Here is where I pushback, this new technology is all around us, but is only available to some through the physical space that we provide.  After over five months of the physical space being closed and the connection severed, I think we have some real work to do when imagining the Hyperlinked community in a post quarantine time.  If we are going to sure up the connection in the future, we are going to have to be activist about closing the digital divide.  Offering hotspots for check out and expanded WIFI in our parking lots is one way I have seen this work done.  Another way would mean being local voices in our community about the need for infrastructure and funding for school-age children to have free WIFI in their home.

photo of all the new hotspots purchased this summer for circulation

All this is part of the work of a truly hyperlinked community, that even in a crisis situation we think about that connection we have forged and get creative about how we support those who rely on us.

A great example of a hyperlinked community that held connection through the quarantine: https://www.theguardian.com/culture/2020/aug/13/when-covid-closed-the-library-staff-call-every-member-of-victorian-library-to-say-hello

References:

West, J. (2014). 21st century digital divide.

Reflections On Foundational Readings in Our Current Times

Continuous improvement and reflection on the library service model were a core understanding I pulled from the foundational reading this week.  As mentioned, living in Denver, this library model is in full swing among public libraries due to the innovative Anythink Libraries in Adams county.  The history of public libraries in the Denver metro area is one for the textbooks.  We have seen the loss of significant funding causing multiple branches and whole library districts to collapse and from those ashes, we have watched a robust public library culture emerge.  I landed my first paid library position six months before entering this program. My learning curve for an innovative library model has been steep and I think it’s sufficient to say that sometimes my memory fails me on whether I learned something through a work training or via an SJSU class.  What really struck me about the foundational readings was that they added incredible context to my workplace ethos and expectations I work inside of.  I appreciated learning the impetus for creating the technology guild, inclusivity guild, and feedback ticket option.  These guilds seem to be directly inspired by Casey & Savastinuk’s (2007) three branches of the change model laid out in the Library 2.0: A guide to participatory library service.  In my district, it is just as easy to put in a ticket for maintenance issues as it is to submit an idea for a service or improvement.  I have watched in amazement at how fast an idea from either a patron or coworker can go from a sentence or two on a screen to an actuality. This is the embodiment of the Creative marketplace model: “values are enablement, self-organization and continuous improvement to add value to the user or customer (Denning, 2015)

So here we are in this time of Covid.  I feel that this semester as we discuss the hyperlinked library and a model for ongoing change and improvement we should not and could not operate in a vacuum.  This is a time when innovation is kicked into high gear.  As pointed out in the Heart of Librarianship “Our students need grounding in concepts like decision-making, advocacy, human resources, administration, and management of nonprofits.” (Stephens, p.4, 2016).  This statement is even more powerful now.  Being a good leader is vital right now and the decision skills required are put to the test as we weigh out the safety of the public and staff along with our need to be advocates for our relevance during a time of economic strife and extensive change to the public school model.  A noticeable theme in the readings that I saw emerge was the importance of seeing tech as an opportunity to answer new questions.

 “The initial question may be: How could library services be advantageously automated? This is a matter of doing the same things better. The longer term, more interesting question is: How could library service be re-designed with a change in technology? This is a matter of how to do better, different things.” (Buckland, 1992, p.64).  

This concept is reiterated in stating technology “is not a primary element” in the Library 2.0 model, but instead an “excellent tool” (Casey & Savastinuk, p.6, 2007).  I think this is a hard-learned lesson that we are in the thick of right now.  We are now in the process of answering new questions we had not predicted, and technology is being used in new ways.  With each week that passes during the reopening phases and I am watching as we try out new things to see what works.  A big issue we are having is providing computer assistance to our patrons on the other side of the digital divide.  Patrons who are already tech hesitant are not interested in a tech chatbox as a replacement to the one on one in-person assistance they leaned on in the past.  The working solution we have found is an iPad on a stand that immediately can dial into a remote tech specialist using Facetime.  It feels so much like the below clip for the Big Bang Theory. 

This innovation still has issues as the patron navigates flipping the camera and talking to a perceived stranger, but I know this will not be the last iteration as we search to meet needs and keep individuals safe.

The point is, we are already set up for ongoing change thanks to the Library 2.0 Model that focuses on innovation and serving the needs of the user and not just on lending books. As we navigate a crisis we are not confronting a completely new terrain, but instead an accelerated one.

References

Buckland, M. K. (1992). Redesigning library services: a manifesto. Chicago: American Library Association.

Casey, M. E., & Savastinuk, L. C. (2007). Library 2.0: A guide to participatory library service. Information Today.

Denning, S. (n.d.). Do We Need Libraries? Forbes. Retrieved August 26, 2020, from https://www.forbes.com/sites/stevedenning/2015/04/28/do-we-need-libraries/

Stephens, M. (2016). The heart of librarianship: attentive, positive, and purposeful change. American Library Association.