I'd like to thank the library worker @RichmondLibs who treated my dad with such kindness and compassion when he was returning my mother's books after she passed away. You made a painful event more human and manageable for him. It meant the world.
— Nicholas Poole (@NickPoole1) October 1, 2022
2 thoughts on “This…. this is what we do.”
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@lauraw I know! I have used this in talks and it really moves folks.