Gifts from the poor

I’ve noticed that in some public libraries homeless patrons are viewed as “problems” and there doesn’t seem to be much effort to consider what might be of service to them (in terms of the library space and the services offered)–instead, there seems to be more concern for not making other patrons feel “uncomfortable.” I think addressing […]

Blog Post 4: Participatory Service, Transparency, and “Homegoing” (With Personal Reflections on Viewing the Self as Participant)

Participatory Service in Real Time “Looks like you’re famous!” my coworker said on Thursday, later in the afternoon, when I sat in the break room having a snack during my 15-minute break. “Yes,” I said, “I am famous, but seems like my fame comes and goes!” We both smiled. My coworker had heard the news swirling around […]