Hey all – Hope you can attend: February 18: Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at Noon PT. We’ll talk a bit about his libraries and answer any questions you have, etc. Join from PC, […]
Hey all – Michael Casey sent me this article about the grand opening of GCPL Snellville Branch last fall. Take a look at the photos! Note the staff member with the rolling cart. There is no service desk! We chat with Michael on Sunday. https://www.gwinnettdailypost.com/multimedia/check-out-the-new-elizabeth-h-williams-library-branch-in-downtown-snellville/collection_ac093340-566d-11ee-8b3f-972207902027.html#2 February 18: Michael Casey, author of one of our foundational […]
Hey all – I am super pleased with the growing cohesion and reflection of this group as I read through your updates and posts.
https://www.instagram.com/p/Cj_y2QUo4M2/?utm_source=ig_web_copy_link “Inclusion leads to a change in communication and attitude towards our patrons. If we emphasize inclusion, everyone that walks into the library receives the same high-level of care and a positive attitude from library employees. No matter if it’s a patron’s worst day or their best day, they can come to the library and […]
SUNDAY! Michael Casey, author of one of our foundational texts and Director of Customer Experience for the Gwinnett County Public Library in metropolitan Atlanta, will join us at NOON PT. We’ll talk a bit about his libraries and answer any questions you have, etc
Hi all – Just wanted to share this with you – there are many versions of this amazing graphic at the link: https://www.hafuboti.com/lafelibrary/
Greetings all! I wanted to wish you a Happy Valentine’s Day. The heart graphic was made by #hyperlib student Sandy Chauvin in 2017!
From last year but I wanted to share. For background, please see: https://www.wndu.com/2023/08/29/discussion-sexually-explicit-books-st-joseph-county-public-library/ I worked for 15 years at SJCPL. This issue felt close to home for me. This is the statement read by Dawn Mathews, Director of Branch Services at SJCPL at the meeting. I think it is powerful. The first amendment to the […]
Note: includes reference to self harm. Michael is a School of Information alum. Mental health matters 💚 pic.twitter.com/M1OUldv4Dz — Mychal (@mychal3ts) September 9, 2023
Greetings all! For this module we look closely at the concepts of participatory service and transparency. The module for the week is here.
