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How participatory service can tap into the power of introverts.

How participatory service can tap into the power of introverts.

In her book, Quiet: The power of introverts in a world that can’t stop talking, Susan Cain (2012) explores the world of the introverted or “highly-sensitive” person and its intersection with Western society. With recent studies and theories on temperament to back her observations, Cain frames the communication and theoretical differences between introverts and extroverts. … Continue reading »