Wow, I couldn’t help but feel completely enamored by this week’s content. Dr. Stephen’s enthusiasm and passion for participatory service and transparency was absolutely contagious. Just being able to see the ways that different libraries have been innovating and truly responding to the evolving needs of their users is inspiring. As I’ve never worked in a library before, in an unexpected way, this week’s content also provided me a lot of insight into the current internal climate of libraries – especially as it relates to an apparent tendency for library administration to be stuck in their ways and unwilling to embrace change.
This move towards openness and participation has led me to think about what impact it may have not only upon library services, but also on the internal structure of libraries. Last week, we learned about how many libraries have a top-down organizational structure with the important decisions being made at the top while little input is asked for from “below.” When members of the staff, regardless of their ranking, and members of the public are encouraged to become involved in the decision making process, it seems that a more shallow organizational structure would eventually follow. This would definitely seem to be an essential step towards the wholly transparent and participatory library that is currently being strived for.